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Access denied: how students resolve information needs when an "ideal" document is restricted

Published: 07 February 2012 Publication History
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  • Abstract

    Finding the right match between a document and an information need appears to be of particular concern to adolescent information seekers, who expect a wealth of information at their fingertips. Using qualitative and quantitative data from a mixed method study of middle school research practices, this poster explores how students react to a breakdown in the search for information online, specifically when a seemingly ideal document to meet an information need is blocked by the school's content filter. The findings illustrate the variety of strategies employed by students to meet the need, and the impact of the search barrier on students' information seeking success and their completion of the inquiry task. The poster concludes with implications for the mediation of search tasks in the school environment.

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    Cited By

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    • (2017)Missing Information in the Classroom and Misinformed by the CrowdProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval10.1145/3020165.3022174(415-416)Online publication date: 7-Mar-2017
    • (2017)Making Sense of Conflicting Science InformationProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval10.1145/3020165.3020185(175-184)Online publication date: 7-Mar-2017
    • (2017)Four Biases in Interface Design InteractionsDesign, User Experience, and Usability: Theory, Methodology, and Management10.1007/978-3-319-58634-2_13(163-173)Online publication date: 14-May-2017

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    cover image ACM Other conferences
    iConference '12: Proceedings of the 2012 iConference
    February 2012
    667 pages
    ISBN:9781450307826
    DOI:10.1145/2132176

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 07 February 2012

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    Author Tags

    1. children and youth
    2. education
    3. information-seeking
    4. learning
    5. search strategies

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    iConference '12
    iConference '12: iConference 2012
    February 7 - 10, 2012
    Ontario, Toronto, Canada

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    View all
    • (2017)Missing Information in the Classroom and Misinformed by the CrowdProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval10.1145/3020165.3022174(415-416)Online publication date: 7-Mar-2017
    • (2017)Making Sense of Conflicting Science InformationProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval10.1145/3020165.3020185(175-184)Online publication date: 7-Mar-2017
    • (2017)Four Biases in Interface Design InteractionsDesign, User Experience, and Usability: Theory, Methodology, and Management10.1007/978-3-319-58634-2_13(163-173)Online publication date: 14-May-2017

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