Contextual design: using customer work models to drive system design (abstract)
Pages 391 - 392
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References
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K. Holtzblatt, "If We're a Team, Why Don't We Act Like One?", in interactions, July 1994, Vol. 1 No. 3, p. 17
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Contextual design: an emergent view of system design
CHI '90: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsWe offer an introduction to contextual design as an emergent method for building effective systems. Contextual design addresses a number of the inadequacies in previous methods by emphasizing: interview methods conducted in the context of the user's ...
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Published: 07 May 1995
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