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Formatting space-related displays to optimize expert and nonexpert user performance

Published: 01 April 1986 Publication History

Abstract

NASA Space Station missions will include crewmembers who are highly experienced in the use of the Space Station computer system, as well as others who are novices. Previous research into novice-expert differences has strongly implied that user interface changes that aid novices tend to impair experts and vice versa. This experiment investigated the impact reformatting alphanumeric information on current Space Shuttle computer displays had on the speed and accuracy of experts and nonexperts in two different search tasks. Large improvements in speed and accuracy were found for nonexperts on the reformatted displays. Experts had fewer errors but no response time difference on the reformatted displays. Differences in expert and nonexpert search strategies and implications for the design of computer displays are discussed.

References

[1]
Badre, A.N. (1984), Designing transitionality into the user-computer interface. In G. Saivendy (Ed.) Human-Comouter I nt e~ct{o~n. Amsterdam: Elsevier, pp. 27-34.
[2]
Pollack, M. E, (1985). Information sought and information provided: An empirical study of user/expert dialogues. In _Pr0~, (:;HI '85 Human _Fa_c_tors!n_ComputJngSyste~ms. New York: ACM, pp. 155-160.
[3]
Rossen, M. B. (1984). Effects of experience on learning, using, and evaJuating a text editor. Human Factors, 463-475.
[4]
Tullis, T.S. (1983). The formatting of alphanumeric displays: A review and analysis. Human Factors. 25. 657-682.

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cover image ACM Conferences
CHI '86: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
April 1986
362 pages
ISBN:0897911806
DOI:10.1145/22627
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 1986

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CHI86
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CHI86: CHI'86 Human Factors in Computing Systems
April 13 - 17, 1986
Massachusetts, Boston, USA

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CHI '86 Paper Acceptance Rate 47 of 122 submissions, 39%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

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  • (2015)Needs Analysis and Technology EvaluationJournal of Cognitive Engineering and Decision Making10.1177/15553434145677759:2(186-207)Online publication date: 18-Feb-2015
  • (2007)An Examination of Two Screen/Report Design Variables in an Information Recall Context*Decision Sciences10.1111/j.1540-5915.1990.tb00326.x21:1(216-240)Online publication date: 7-Jun-2007
  • (2007)Using Spatial Representations in Designing English Software Manuals for Non-native Speakers: A Preliminary Study2007 IEEE International Professional Communication Conference10.1109/IPCC.2007.4464081(1-18)Online publication date: Oct-2007
  • (2006)Text-Graphic Instructions that Help Readers Mentally Animate Procedures: A Case Study with Surgical Patient Education Modules2006 IEEE International Professional Communication Conference10.1109/IPCC.2006.320361(278-290)Online publication date: Oct-2006
  • (2005)The Impact of Visual Layout Factors on Performance in Web Pages: A Cross-Language StudyHuman Factors: The Journal of the Human Factors and Ergonomics Society10.1518/001872005365378547:1(141-157)Online publication date: 1-Mar-2005
  • (2005)The amateur creatorProceedings of the 5th conference on Creativity & cognition10.1145/1056224.1056247(158-165)Online publication date: 12-Apr-2005
  • (2004)An empirical evaluation of textual display configurations for supervisory tasksBehaviour & Information Technology10.1080/0144929041000168223423:4(225-235)Online publication date: Jul-2004
  • (2002)Guest Editors' IntroductionIEEE Intelligent Systems10.1109/MIS.2002.103982717:5(10-13)Online publication date: 1-Sep-2002
  • (1998)Evaluating the Layout of Graphical User Interface Screens: Validation of a Numerical Computerized ModelInternational Journal of Human-Computer Interaction10.1207/s15327590ijhc1004_310:4(343-360)Online publication date: Dec-1998
  • (1994)A theory of organizationProceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide10.1145/192506.192556(145-155)Online publication date: 2-Oct-1994

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