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Correlating perception-oriented aspects in user-centric recommender system evaluation

Published: 21 August 2012 Publication History

Abstract

Research on recommender systems evaluation generally measures the quality of the algorithm, or system, offline, i.e. based on some information retrieval metric, e.g. precision or recall. The metrics do however not always reflect the users' perceptions of the recommendations. Perception-related values are instead often measured through user studies, however the bulk of the work on recommender systems is evaluated through offline analysis. In the work presented in this paper we choose to neglect the quality of the recommender system and instead focus on the similarity of aspects related to users' perception of recommender systems. Based on a user study (N = 132) we show the correlation of concepts such as usefulness, ratings, obviousness, and serendipity from the users' perspectives.

References

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Laurent Candillier, Kris Jack, F Fessant, and Frank Meyer, 'State-of-the-art recommender systems', Collaborative and Social Information Retrieval and AccessTechniques for Improved User Modeling, 1--22, (2009).
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Dan Cosley, Shyong K. Lam, Istvan Albert, Joseph A. Konstan, and John Riedl, 'Is seeing believing?: how recommender system interfaces affect users' opinions', in Proc. of the SIGCHI conference on Human factors in computing systems, CHI '03, pp. 585--592, New York, NY, USA, (2003). ACM.
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Bart Knijnenburg, Martijn Willemsen, Zeno Gantner, Hakan Soncu, and Chris Newell, 'Explaining the user experience of recommender systems', User Modeling and User-Adapted Interaction, 22, 441--504, (2012).
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Bart P. Knijnenburg, Martijn C. Willemsen, and Alfred Kobsa, 'A pragmatic procedure to support the user-centric evaluation of recommender systems', in Proc. of the 5th ACM conference on Recommender systems, RecSys '11, pp. 321--324, New York, NY, USA, (2011). ACM.
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Cited By

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  • (2024)How to Evaluate Serendipity in Recommender Systems: the Need for a SerendiptionnaireProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3688017(1335-1341)Online publication date: 8-Oct-2024
  • (2017)Researching Serendipity in Digital Information EnvironmentsSynthesis Lectures on Information Concepts, Retrieval, and Services10.2200/S00790ED1V01Y201707ICR0599:6(i-91)Online publication date: 28-Sep-2017
  • (2012)Report on IIiX'12ACM SIGIR Forum10.1145/2492189.249219447:1(22-30)Online publication date: 7-Jun-2012

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Published In

cover image ACM Other conferences
IIIX '12: Proceedings of the 4th Information Interaction in Context Symposium
August 2012
347 pages
ISBN:9781450312820
DOI:10.1145/2362724

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  • University of Amsterdam: The University of Amsterdam

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 August 2012

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Author Tags

  1. analysis
  2. personalization
  3. recommender systems
  4. user-centric evaluation

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  • Research-article

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IIiX'12
Sponsor:
  • University of Amsterdam
IIiX'12: Information Interaction in Context: 2012
August 21 - 24, 2012
Nijmegen, The Netherlands

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Overall Acceptance Rate 21 of 45 submissions, 47%

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Cited By

View all
  • (2024)How to Evaluate Serendipity in Recommender Systems: the Need for a SerendiptionnaireProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3688017(1335-1341)Online publication date: 8-Oct-2024
  • (2017)Researching Serendipity in Digital Information EnvironmentsSynthesis Lectures on Information Concepts, Retrieval, and Services10.2200/S00790ED1V01Y201707ICR0599:6(i-91)Online publication date: 28-Sep-2017
  • (2012)Report on IIiX'12ACM SIGIR Forum10.1145/2492189.249219447:1(22-30)Online publication date: 7-Jun-2012

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