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Reusable semantic differential scales for measuring social response to robots

Published: 20 March 2012 Publication History

Abstract

This paper presents eight novel reusable semantic differential scales measuring a variety of concepts relevant to the field of social HRI: Understandability, Persuasiveness, Naturalness, Appropriateness, Welcome, Appeal, Unobtrusiveness and Ease. These scales were successfully used in two HRI experiments, and were found to have acceptable (> 0.7) or higher levels of internal reliability. These scales are reusable and were designed to simplify comparison between HRI studies, especially in the area of social robotics, where measuring the quality of interaction and social response to robots is of paramount importance.

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    PerMIS '12: Proceedings of the Workshop on Performance Metrics for Intelligent Systems
    March 2012
    243 pages
    ISBN:9781450311267
    DOI:10.1145/2393091
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 20 March 2012

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    Author Tags

    1. measurement
    2. semantic differential scales
    3. social robotics

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    PerMIS'12: Performance Metrics for Intelligent Systems
    March 20 - 22, 2012
    Maryland, College Park

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    • (2024)Modeling of Bowing Behaviors in Apology Based on SeverityIEEE Robotics and Automation Letters10.1109/LRA.2024.34698109:11(10169-10176)Online publication date: Nov-2024
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