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Study on social media applications by government in Hong Kong

Published: 22 October 2012 Publication History

Abstract

In the Web2.0 Era, social media is playing a more and more important role in government affairs. This paper conducts a research based on 44 accounts opened by Hong Kong government on five social media platforms, including Facebook, Twitter, YouTube, SinaMicroblog and Blog. The authors identify fourteen observation contents of those accounts in order to give a general picture of the current situation of Hong Kong government social media application. Finally, give some suggestions to mainland China social media application practice.

References

[1]
Landsbergen, D. (2010). Government as Part of the Revolution: Using Social Media to Achieve Public Goals. Proceedings of the 10th European Conference on E-Government, pp. 243--250.
[2]
Bonsón, E., Torres, L., Royo, S., & Flores, F. Local e-government 2.0: Social media and corporate transparency in municipalities. Government Information Quarterly, pp.123--132
[3]
Picazo-Vela, S., et al., Understanding risks, benefits, and strategic alternatives of social media applications in the public sector, Government Information Quarterly (2012)
[4]
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3), 264--271.
[5]
China official microblog research report. (2011). Public opinion and transmission laboratory.
[6]
Yan Su. Internet communication analysis of Hong Kong Special Administrative Region government. Journalism Lover, 2011(11), pp.74--75

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ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
October 2012
547 pages
ISBN:9781450312004
DOI:10.1145/2463728
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
  • University at Albany - State University of New York: University at Albany - State University of New York

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 October 2012

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Author Tags

  1. Hong Kong
  2. application
  3. government
  4. social media

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  • Research-article

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ICEGOV '12
Sponsor:
  • Macao Foundation, Macao SAR Govt
  • University at Albany - State University of New York

Acceptance Rates

ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;
Overall Acceptance Rate 350 of 865 submissions, 40%

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