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One4all: e-mail and instant messaging aggregator

Published: 11 July 2013 Publication History

Abstract

This paper presents an innovative platform that permits the aggregation of multiple e-mail and accounts, to make the day to day handling of e-mail messages more manageable and pleasant. The new product illustrates a launching supported by low level of investment and the search for innovation based in the finding of an unexplored need in the fast moving of the information and communication technology (ICT) global market. Low financial and human resources are the main problems of start-ups when disputing big companies. But one of the challenges of the ICT market can be an opportunity to a start-up, which is be focus on the solution instead of the technology. Just a small part of the market buys technology for technology's sake and maybe that, in part, can explain the quite conservative behaviour inside the IT industry, as Butje explained (1). Although there is a high demand for new solutions, most of the time to help simplifying the existent offer, very few want to be the first to try it. Users of this platform will benefit from not having to enter credentials for each of their e-mail accounts. To be able to access all e-mail accounts at once, the user logs on to the platform and the (pre-configured) e-mail accounts are visible. The user shall then have the option to view all e-mail messages within the same area (the messages are highlighted with different colours (or logos) depending on which account they are destined for). Another view is to have separate areas (or tabs) for each email account. The functionality shall also be extended to instant messaging accounts.

References

[1]
Butje, Mark (2005) Product Marketing for Technology Companies, edited by Elsevier
[2]
Pordata www.pordata.pt
[3]
INE www.ine.pt
[4]
Eurostat ec.europa.eu/eurostat
[5]
Visible Gains www.visiblegains.com

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ISDOC '13: Proceedings of the 2013 International Conference on Information Systems and Design of Communication
July 2013
149 pages
ISBN:9781450322997
DOI:10.1145/2503859
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • ADETTI-IUL: Advanced IS&IT Research Center
  • ISCTE-IUL: Instituto Universitário de Lisboa
  • EuroSIGDOC: ACM SIGDOC European chapter

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 July 2013

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Author Tags

  1. SaaS
  2. cloud
  3. e-mail
  4. e-mail aggregation platform
  5. instant messaging
  6. instant messaging aggregation platform
  7. mobile applications
  8. software-as-a-service
  9. systems information

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  • Research-article

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ISDOC '13
Sponsor:
  • ADETTI-IUL
  • ISCTE-IUL
  • EuroSIGDOC

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Overall Acceptance Rate 31 of 63 submissions, 49%

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