research-article

Robot responsiveness to human disclosure affects social impression and appeal

Authors:

Gurit E. Birnbaum,

Harry T. ReisAuthors Info & Claims

HRI '14: Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction

Pages 1 - 8

https://doi.org/10.1145/2559636.2559660

Published: 03 March 2014 Publication History

Abstract

In human relationships, responsiveness---behaving in a sensitive manner that is supportive of another person's needs---plays a major role in any interaction that involves effective communication, caregiving, and social support. Perceiving one's partner as responsive has been tied to both personal and relationship well-being. In this work, we examine whether and how a robot's behavior can instill a sense of responsiveness, and the effects of a robot's perceived responsiveness on the human's perception of the robot. In an experimental between-subject study (n=34), a desktop non-anthropomorphic robot performed either positive or negative responsiveness behaviors across two modalities (simple gestures and written text) in response to participants' negative event disclosure. We found that perceived partner responsiveness, positive human-like traits, and robot attractiveness were higher in the positively responsive condition. This has design implications for interactive robots, in particular for robots in caregiving roles.

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Cited By

Lee BPark DYoon JKim J(2023)Better Data from AI Users: A Field Experiment on the Impacts of Robot Self-Disclosure on the Utterance of Child Users in Home EnvironmentSensors10.3390/s2306302623:6(3026)Online publication date: 10-Mar-2023
https://doi.org/10.3390/s23063026
Giménez AFernández-Rodicio ECastro-González ÁSalichs M(2023)Do You Want to Make Your Robot Warmer? Make it More Reactive!IEEE Transactions on Cognitive and Developmental Systems10.1109/TCDS.2022.322203815:4(1971-1980)Online publication date: Dec-2023
https://doi.org/10.1109/TCDS.2022.3222038
Shin SKwak S(2023)Do Hierarchies in a Robot Team Impact the Service Evaluation by Users?2023 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS)10.1109/IROS55552.2023.10341364(3983-3990)Online publication date: 1-Oct-2023
https://doi.org/10.1109/IROS55552.2023.10341364
Show More Cited By

Index Terms

Robot responsiveness to human disclosure affects social impression and appeal
1. Applied computing
  1. Law, social and behavioral sciences
    1. Psychology
2. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

HRI '14: Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction

March 2014

538 pages

ISBN:9781450326582

DOI:10.1145/2559636

General Chairs:
Gerhard Sagerer
Bielefeld University, Germany
,
Michita Imai
Keio University, Japan
,
Program Chairs:
Tony Belpaeme
Plymouth University, UK
,
Andrea Thomaz
Georgia Institute of Technology, USA

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGAI: ACM Special Interest Group on Artificial Intelligence
RA: IEEE Robotics and Automation Society
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 March 2014

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HRI'14

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HRI'14: ACM/IEEE International Conference on Human-Robot Interaction

March 3 - 6, 2014

Bielefeld, Germany

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HRI '14 Paper Acceptance Rate 32 of 132 submissions, 24%;

Overall Acceptance Rate 268 of 1,124 submissions, 24%

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Cited By

Lee BPark DYoon JKim J(2023)Better Data from AI Users: A Field Experiment on the Impacts of Robot Self-Disclosure on the Utterance of Child Users in Home EnvironmentSensors10.3390/s2306302623:6(3026)Online publication date: 10-Mar-2023
https://doi.org/10.3390/s23063026
Giménez AFernández-Rodicio ECastro-González ÁSalichs M(2023)Do You Want to Make Your Robot Warmer? Make it More Reactive!IEEE Transactions on Cognitive and Developmental Systems10.1109/TCDS.2022.322203815:4(1971-1980)Online publication date: Dec-2023
https://doi.org/10.1109/TCDS.2022.3222038
Shin SKwak S(2023)Do Hierarchies in a Robot Team Impact the Service Evaluation by Users?2023 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS)10.1109/IROS55552.2023.10341364(3983-3990)Online publication date: 1-Oct-2023
https://doi.org/10.1109/IROS55552.2023.10341364
Sprecher S(2023)Listening and Responsiveness in Getting-Acquainted ProcessesCurrent Opinion in Psychology10.1016/j.copsyc.2023.101645(101645)Online publication date: Jun-2023
https://doi.org/10.1016/j.copsyc.2023.101645
Laban GKappas AMorrison VCross E(2023)Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across TimeInternational Journal of Social Robotics10.1007/s12369-023-01076-z16:5(1-27)Online publication date: 30-Nov-2023
https://doi.org/10.1007/s12369-023-01076-z
Wu BLiu CIshi CShi JIshiguro H(2023)Extrovert or Introvert? GAN-Based Humanoid Upper-Body Gesture Generation for Different ImpressionsInternational Journal of Social Robotics10.1007/s12369-023-01051-8Online publication date: 11-Oct-2023
https://doi.org/10.1007/s12369-023-01051-8
Zhiyu SKoh HAguiar CShihang JWang Y(2023)Could Socially Interactive Architectural Robotics Promote Restorative Environments?International Journal of Social Robotics10.1007/s12369-023-01040-x16:5(919-936)Online publication date: 25-Aug-2023
https://doi.org/10.1007/s12369-023-01040-x
Damholdt MQuick OSeibt JVestergaard CHansen M(2023)A Scoping Review of HRI Research on ‘Anthropomorphism’: Contributions to the Method Debate in HRIInternational Journal of Social Robotics10.1007/s12369-023-01014-z15:7(1203-1226)Online publication date: 27-Jun-2023
https://doi.org/10.1007/s12369-023-01014-z
Schröder IMüller OScholl HLevy-Tzedek SKellmeyer P(2023)Can robots be trustworthy?Können Roboter vertrauenswürdig sein?Ethik in der Medizin10.1007/s00481-023-00760-y35:2(221-246)Online publication date: 24-Apr-2023
https://doi.org/10.1007/s00481-023-00760-y
Wu BShi JLiu CIshi CIshiguro H(2022)Controlling the Impression of Robots via GAN-based Gesture Generation2022 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS)10.1109/IROS47612.2022.9981535(9288-9295)Online publication date: 23-Oct-2022
https://doi.org/10.1109/IROS47612.2022.9981535
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