The 2nd workshop on social and algorithmic issues in business support-knowledge hidden in text

This is a report from the 2nd International Workshop on "Social and Algorithmic Issues in Business Support" (SAIBS), which was organized in conjunction with the 6th Language and Technology Conference in Poznan, Poland, on December 8, 2013. The second edition of the workshop was focused on discovering knowledge hidden in text resources.

The social trends observed in networking and business activity has several roots. First -- it is a challenge for many of us to express, publish and share our experience and become recognizable among the crowd. Second -- the crowd creativity is a result of a process based on merging efforts and distributed resources in order to produce improved quality and deliver new products. Third -- utilizing social energy and productivity may initiate new business paradigms. Among a variety of artifacts stored in computer networks text resources play important roles. Books, articles, reports, subtitles, comments, tables of data, emails, passwords and other textual feeds are easy to produce, easy to transfer, relatively easy to translate and very attractive to process and analyze. The 2nd SAIBS Workshop was a place to discuss methods of knowledge discovery in text files and tables, its visualization, utilization and commercialization.

An important social contribution is software developed and hosted by volunteers and distributed through word-of-mouth recommendation. By the way -- manual and automated mining textual and multimedia content delivered via the Internet becomesan electronic word-of-mouth recommendation. During the workshop session we handled social contribution to business processes taking into account possible benefits and risk factors. Finally we were interested in research that analyzed crowd behaviour collected in text tables or visualized in the form of charts.