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Understanding citizen participation in crisis and disasters: the point of view of governmental agencies

Published: 27 May 2014 Publication History

Abstract

Ubiquitous computing combined with web 2.0 technologies might contribute to develop a culture of participation in emergency management (EM) by aligning the efforts and capabilities of official agencies and citizens. For citizen participation to be possible organizations in charge of EM need to realize that involving citizens does not interfere with their protocols and citizens need to be empowered to move beyond the role of passive informants. In this paper we describe how organizations perceive this participation as a step further to understand how to reach a more participative model and the benefits that technology and sociotechnical systems might bring to such model.

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Cited By

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  • (2024)Evaluating the Impact of Citizen Collaboration with Government Agencies in Disaster Response Operations: An Agent-Based Simulation StudyInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2024.104469(104469)Online publication date: Apr-2024
  • (2023)Initiatives, public trust, and citizen engagement during crises: A comparative analysis across Baltic statesProblems and Perspectives in Management10.21511/ppm.21(4).2023.1521:4(189-201)Online publication date: 26-Oct-2023
  • (2022)The Impact of Citizen Participation on Public Sentiments during Crises: Comparative Study of Estonia, Latvia, and LithuaniaSustainability10.3390/su14241698114:24(16981)Online publication date: 18-Dec-2022
  • Show More Cited By

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  1. Understanding citizen participation in crisis and disasters: the point of view of governmental agencies

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    cover image ACM Other conferences
    AVI '14: Proceedings of the 2014 International Working Conference on Advanced Visual Interfaces
    May 2014
    438 pages
    ISBN:9781450327756
    DOI:10.1145/2598153
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Centro Cultura Volta: Centro Cultura Volta
    • Politecnico di Milano: Politecnico di Milano

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 27 May 2014

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    Author Tags

    1. citizen 2.0
    2. community-level emergency management
    3. cultures of participation

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    AVI' 14
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    • Centro Cultura Volta
    • Politecnico di Milano

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    AVI '14 Paper Acceptance Rate 32 of 112 submissions, 29%;
    Overall Acceptance Rate 128 of 490 submissions, 26%

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    View all
    • (2024)Evaluating the Impact of Citizen Collaboration with Government Agencies in Disaster Response Operations: An Agent-Based Simulation StudyInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2024.104469(104469)Online publication date: Apr-2024
    • (2023)Initiatives, public trust, and citizen engagement during crises: A comparative analysis across Baltic statesProblems and Perspectives in Management10.21511/ppm.21(4).2023.1521:4(189-201)Online publication date: 26-Oct-2023
    • (2022)The Impact of Citizen Participation on Public Sentiments during Crises: Comparative Study of Estonia, Latvia, and LithuaniaSustainability10.3390/su14241698114:24(16981)Online publication date: 18-Dec-2022
    • (2014)Culture of participation in the digital ageProceedings of the 2014 International Working Conference on Advanced Visual Interfaces10.1145/2598153.2602223(387-390)Online publication date: 27-May-2014

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