research-article

Asking the right question in collaborative q&a systems

Authors:

Alessandro Bozzon,

Geert-Jan HoubenAuthors Info & Claims

HT '14: Proceedings of the 25th ACM conference on Hypertext and social media

Pages 179 - 189

https://doi.org/10.1145/2631775.2631809

Published: 01 September 2014 Publication History

Abstract

Collaborative Question Answering (cQA) platforms are a very popular repository of crowd-generated knowledge. By formulating questions, users express needs that other members of the cQA community try to collaboratively satisfy. Poorly formulated questions are less likely to receive useful responses, thus hindering the overall knowledge generation process. Users are often asked to reformulate their needs, adding specific details, providing examples, or simply clarifying the context of their requests. Formulating a good question is a task that might require several interactions between the asker and other community members, thus delaying the actual answering and, possibly, decreasing the interest of the community in the issue. This paper contributes new insights to the study of cQA platforms by investigating the editing behaviour of users. We identify a number of editing actions, and provide a two-step approach for the automatic suggestion of the most likely editing actions to be performed for a newly created question. We evaluated our approach in the context of the Stack Overflow cQA, demonstrating how, for given types of editing actions, it is possible to provide accurate reformulation suggestions.

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Cited By

May RBiermann CZerweck XLudwig KKrüger JLeich T(2024)Vulnerably (Mis)Configured? Exploring 10 Years of Developers' Q&As on Stack OverflowProceedings of the 18th International Working Conference on Variability Modelling of Software-Intensive Systems10.1145/3634713.3634729(112-122)Online publication date: 7-Feb-2024
https://dl.acm.org/doi/10.1145/3634713.3634729
Yang SChen XLiu KYang GYu C(2024)Automatic bi-modal question title generation for Stack Overflow with prompt learningEmpirical Software Engineering10.1007/s10664-024-10466-429:3Online publication date: 3-May-2024
https://doi.org/10.1007/s10664-024-10466-4
Alaboudi ALatoza T(2023)Hypothesizer: A Hypothesis-Based Debugger to Find and Test Debugging HypothesesProceedings of the 36th Annual ACM Symposium on User Interface Software and Technology10.1145/3586183.3606781(1-14)Online publication date: 29-Oct-2023
https://dl.acm.org/doi/10.1145/3586183.3606781
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Index Terms

Asking the right question in collaborative q&a systems
1. Information systems
  1. Information retrieval

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Information

Published In

cover image ACM Conferences

HT '14: Proceedings of the 25th ACM conference on Hypertext and social media

September 2014

346 pages

ISBN:9781450329545

DOI:10.1145/2631775

General Chairs:
Leo Ferres
University of Concepción, Chile
,
Gustavo Rossi
University of La Plata, Argentina
,
Program Chairs:
Virgilio Almeida
Federal University of Minas Gerais, Brazil
,
Eelco Herder
L3S Research Center, Germany

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGWEB: ACM Special Interest Group on Hypertext, Hypermedia, and Web

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 September 2014

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HT '14

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SIGWEB

HT '14: 25th ACM Conference on Hypertext and Social Media

September 1 - 4, 2014

Santiago, Chile

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HT '14 Paper Acceptance Rate 49 of 86 submissions, 57%;

Overall Acceptance Rate 378 of 1,158 submissions, 33%

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Cited By

May RBiermann CZerweck XLudwig KKrüger JLeich T(2024)Vulnerably (Mis)Configured? Exploring 10 Years of Developers' Q&As on Stack OverflowProceedings of the 18th International Working Conference on Variability Modelling of Software-Intensive Systems10.1145/3634713.3634729(112-122)Online publication date: 7-Feb-2024
https://dl.acm.org/doi/10.1145/3634713.3634729
Yang SChen XLiu KYang GYu C(2024)Automatic bi-modal question title generation for Stack Overflow with prompt learningEmpirical Software Engineering10.1007/s10664-024-10466-429:3Online publication date: 3-May-2024
https://doi.org/10.1007/s10664-024-10466-4
Alaboudi ALatoza T(2023)Hypothesizer: A Hypothesis-Based Debugger to Find and Test Debugging HypothesesProceedings of the 36th Annual ACM Symposium on User Interface Software and Technology10.1145/3586183.3606781(1-14)Online publication date: 29-Oct-2023
https://dl.acm.org/doi/10.1145/3586183.3606781
Zhou YYang SChen XZhang ZPei J(2023)QTC4SO: Automatic Question Title Completion for Stack Overflow2023 IEEE/ACM 31st International Conference on Program Comprehension (ICPC)10.1109/ICPC58990.2023.00011(1-12)Online publication date: May-2023
https://doi.org/10.1109/ICPC58990.2023.00011
Tankala DVenu Gopal T(2023)Framing of Quality Questions for Quality Code SnippetsIntelligent Computing and Communication10.1007/978-981-99-1588-0_43(503-514)Online publication date: 20-Sep-2023
https://doi.org/10.1007/978-981-99-1588-0_43
Robles GKula RRagkhitwetsagul CSakulniwat TMatsumoto KGonzalez-Barahona JRastogi ATufano RBavota GArnaoudova VHaiduc S(2022)pycefrProceedings of the 30th IEEE/ACM International Conference on Program Comprehension10.1145/3524610.3527878(173-177)Online publication date: 16-May-2022
https://dl.acm.org/doi/10.1145/3524610.3527878
Baltes STreude CRobillard M(2022)Contextual Documentation Referencing on Stack OverflowIEEE Transactions on Software Engineering10.1109/TSE.2020.298189848:1(135-149)Online publication date: 1-Jan-2022
https://doi.org/10.1109/TSE.2020.2981898
Guo SPing BSong ZLi HChen R(2022)Generating High Quality Titles in StackOverflow via Data Denoising Method2022 IEEE 13th International Symposium on Parallel Architectures, Algorithms and Programming (PAAP)10.1109/PAAP56126.2022.10010656(1-6)Online publication date: 25-Nov-2022
https://doi.org/10.1109/PAAP56126.2022.10010656
Guo SLiu ZSong ZLi HChen R(2022)Code samples summarization for knowledge exchange in developer communitySoftware: Practice and Experience10.1002/spe.315153:2(347-365)Online publication date: 20-Sep-2022
https://doi.org/10.1002/spe.3151
Baker M(2020)Contextual Information in Social How-To Questions That Initiate DocumentationJournal of Business and Technical Communication10.1177/105065192091022634:3(287-326)Online publication date: 13-Mar-2020
https://doi.org/10.1177/1050651920910226
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