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Multilingual interface preferences

Published: 26 August 2014 Publication History

Abstract

The most common level of multilinguality in information systems is the adaptation of the interface language. In this paper, the usage of multilingual interfaces is investigated and a comparison between interface language preferences for daily versus occasional usage as well as automatic versus user-triggered interface language change settings is drawn. The study presents the results of a log file analysis of 10 months of Europeana usage data, the digital library for Europe's cultural institutions such as libraries, audio-visual archives, and museums. In total, 1,071,872 sessions from 21 countries are analyzed with respect to their browser, Google referrer and Europeana interface language preferences. Both browser and search engine result page referrer language indicate a strong preference for native language use. In contrast, the analysis of the Europeana interface language use and interface language change indicates weaker preferences for native languages and a stronger acceptance of the default English version. Instead, language information from the query, facet usage as well as objects viewed could reveal language preferences.

References

[1]
Diekema, A. R. 2012. Multilinguality in the Digital Library: A Review. The Electronic Library, 30(2), 165--181.
[2]
Directorate-General Information Society and Media. (2011). User Language Preferences Online (Analytics Report) Vol. 313. Flash Eurobarometer. Retrieved from http://ec.europa.eu/public_opinion/flash/fl_313_en.pdf
[3]
Agosti, M., Crivellari, F., Deambrosis, G. Ferro, N., Gäde M., Petras V., Stiller J. (2009). Report on User Preferences and Information Retrieval Scenarios for Multilingual Access in Europeana - D2.1.1 (EuropeanaConnect). Retrieved from http://www.europeanaconnect.eu/documents/D2.1.1_eConnect_Report_User_Preferences_MLIA_v1.0_20091222.zip
[4]
Angelaki, G. 2007. Interim Report on Usability Developments in The European Library - M1.4 (EDLproject). Retrieved from http://www.theeuropeanlibrary.org/portal/organisation/cooperation/archive/edlproject/downloads/M1.4_Interim%20Report%20on%20Usage%20and%20Usability.pdf
[5]
Gäde, M. 2014. Country and language level differences in multilingual digital libraries; Dissertation, Humboldt-Universität zu Berlin, Philosophische Fakultät. Retrieved from: http://edoc.hu-berlin.de/dissertationen/gaede-maria-2014-02-05/PDF/gaede.pdf
[6]
Agosti, M., Angelaki, G., Coppotelli, T., Di Nunzio, G. M. 2007. Analysing HTTP Logs of a European DL Initiative to Maximize Usage and Usability. In, Proceedings of the 10th International Conference on Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers (Lecture Notes in Computer Science, Vol. 4822), Goh, D. H.-L., Cao, T. H., Solvberg, I. T., Rasmussen, E. (Eds.). Berlin, Heidelberg: Springer, 35--44.
[7]
Gäde, M., Stiller, J., Berendsen, R., Petras, V. 2011. Interface Language, User Language and Success Rates in the European Library. In Petras, V., Forner, P., Clough, P. D. (Eds.), CLEF 2011 LABs and Workshops, Notebook Papers. Amsterdam, Netherlands. Retrieved from http://ims-sites.dei.unipd.it/documents/71612/86377/CLEF2011wn-LogCLEF-GaedeEt2011.pdf.
[8]
Keegan, T. T., Cunningham, S. J. 2005. Language preference in a bi-language digital library. In Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries (JCDL '05). ACM, New York, NY, USA, 174--175. DOI=10.1145/1065385.1065427

Cited By

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  • (2024)Harmonizing Languages: A Hybrid Translation Architecture for Multilingual Interfaces in the Layamritam App2024 IEEE 21st International Conference on Software Architecture Companion (ICSA-C)10.1109/ICSA-C63560.2024.00012(32-39)Online publication date: 4-Jun-2024
  • (2018)WITInternational Journal of Speech Technology10.1007/s10772-015-9283-719:2(359-371)Online publication date: 13-Dec-2018
  • (2017)A Decade of Evaluating Europeana - Constructs, Contexts, Methods & CriteriaResearch and Advanced Technology for Digital Libraries10.1007/978-3-319-67008-9_19(233-245)Online publication date: 2-Sep-2017

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Published In

cover image ACM Other conferences
IIiX '14: Proceedings of the 5th Information Interaction in Context Symposium
August 2014
368 pages
ISBN:9781450329767
DOI:10.1145/2637002
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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  • University of Regensburg: University of Regensburg

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 August 2014

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Author Tags

  1. browser language
  2. digital libraries
  3. europeana
  4. google language
  5. log file analysis
  6. multilingual interface

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  • Research-article

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IIiX '14
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  • University of Regensburg

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IIiX '14 Paper Acceptance Rate 21 of 45 submissions, 47%;
Overall Acceptance Rate 21 of 45 submissions, 47%

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Cited By

View all
  • (2024)Harmonizing Languages: A Hybrid Translation Architecture for Multilingual Interfaces in the Layamritam App2024 IEEE 21st International Conference on Software Architecture Companion (ICSA-C)10.1109/ICSA-C63560.2024.00012(32-39)Online publication date: 4-Jun-2024
  • (2018)WITInternational Journal of Speech Technology10.1007/s10772-015-9283-719:2(359-371)Online publication date: 13-Dec-2018
  • (2017)A Decade of Evaluating Europeana - Constructs, Contexts, Methods & CriteriaResearch and Advanced Technology for Digital Libraries10.1007/978-3-319-67008-9_19(233-245)Online publication date: 2-Sep-2017
  • (2016)New developments and challengesDiscover Digital Libraries10.1016/B978-0-12-417112-1.00011-9(319-339)Online publication date: 2016

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