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A Mobile Banking Model in the Cloud for Financial Inclusion in India

Authors:

Sourya Joyee De,

Ambuj MahantiAuthors Info & Claims

SIGDOC '14: Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM

Article No.: 3, Pages 1 - 9

https://doi.org/10.1145/2666216.2666218

Published: 27 September 2014 Publication History

Abstract

This paper discusses the role of Financial Inclusion in a country like India and mobile banking as a means to attain it. The paper discusses the increasing penetration of mobile phones and the key considerations of use of mobile banking. The paper proposes an Interactive Voice Response (IVR) based mobile banking model in the cloud suitable for a developing country like India. The World Development Indicators show increasing penetration of mobile phones in both the developed and the developing world. This model can perform the basic formal banking operations with less dependence on external agents or business correspondents. The model assumes the availability of Internet facility in the mobile phones. IVR based models in the cloud are very rare. Most of the existing models use mobile Short Messaging Service (SMS).

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https://doi.org/10.4018/979-8-3693-2346-5.ch004
Botacin MKalysch AGrégio A(2019)The Internet Banking [in]Security SpiralProceedings of the 14th International Conference on Availability, Reliability and Security10.1145/3339252.3340103(1-10)Online publication date: 26-Aug-2019
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Yu SIbtasam SZegura E(2018)A Qualitative Exploration of Mobile Money in GhanaProceedings of the 1st ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3209811.3209863(1-10)Online publication date: 20-Jun-2018
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A Mobile Banking Model in the Cloud for Financial Inclusion in India

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cover image ACM Conferences

SIGDOC '14: Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM

September 2014

137 pages

ISBN:9781450331838

DOI:10.1145/2666216

Conference Chair:
Kathie Gossett
Iowa State University
,
Program Chairs:
Brian McNely
University of Kentucky
,
Dave Jones
Modern Climate

Copyright © 2014 ACM.

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Published: 27 September 2014

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September 27 - 28, 2014

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Cited By

Singh KKhan I(2024)Bridging HorizonsUtilizing Technology for Sustainable Resource Management Solutions10.4018/979-8-3693-2346-5.ch004(44-58)Online publication date: 31-May-2024
https://doi.org/10.4018/979-8-3693-2346-5.ch004
Botacin MKalysch AGrégio A(2019)The Internet Banking [in]Security SpiralProceedings of the 14th International Conference on Availability, Reliability and Security10.1145/3339252.3340103(1-10)Online publication date: 26-Aug-2019
https://dl.acm.org/doi/10.1145/3339252.3340103
Yu SIbtasam SZegura E(2018)A Qualitative Exploration of Mobile Money in GhanaProceedings of the 1st ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3209811.3209863(1-10)Online publication date: 20-Jun-2018
https://dl.acm.org/doi/10.1145/3209811.3209863
Chandwani RKulkarni V(2018)Role of Intermediaries in Providing Financial Access: Current and Future Research TrendsEmerging Markets from a Multidisciplinary Perspective10.1007/978-3-319-75013-2_3(27-35)Online publication date: 12-Apr-2018
https://doi.org/10.1007/978-3-319-75013-2_3

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