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Dwelling and Fleeting Encounters: Exploring Why People Use WeChat - A Mobile Instant Messenger

Published: 18 April 2015 Publication History

Abstract

WeChat is a popular mobile instant messenger (MIM) in China with hundreds of millions of users. Recent literature suggested that MIMs can support users to "dwell" together with their close relationships by constantly exchanging tidbits of their lives. In this paper, we present an interview study to investigate why and how people use WeChat, particularly focusing on its three novel opportunistic social features: Shake, Drift Bottle, and Look Around. Drawing from 25 interviews, our results suggest that WeChat usage was motivated by a wide range of user needs. Notably, we found these social features supporting fleeting encounters among strangers. The seemingly conflicting practices of dwelling with close people and fleeting encounters with strangers vividly co-existed in the WeChat social space. These results suggest that MIMs as a rich design space for supporting divergent social interactions.

References

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Church, K., and de Oliveira, R. What's up with whatsapp?: comparing mobile instant messaging behaviors with traditional SMS. In MobileHCI (2013), 352--361.
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Davis, F. The cabdriver and his fare: Facets of a fleeting relationship. American Journal of Sociology 65, 2 (1959).
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Grinter, R. E., and Palen, L. Instant messaging in teen life. In Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work, CSCW '02, ACM (New York, NY, USA, 2002), 21--30.
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Kreps, D. Foucault, exhibitionism and voyeurism on chatroulette. In Cultural Attitudes towards Technology and Communication. 2010, 207--216.
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Leung, L. Unwillingness-to-communicate and college students motives in SMS mobile messaging. Telematics and Informatics 24, 2 (May 2007), 115--129.
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Long Guo. A man used WeChat for hook-up but didn't know that's his cousin. China News (Nov. 2013).
[7]
O'Hara, K. P., Massimi, M., Harper, R., Rubens, S., and Morris, J. Everyday dwelling with WhatsApp. In CSCW (2014), 1131--1143.
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Steven Millward. WeChat now has 50 million users outside of china. TechInAsia (2013).

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  • (2023)Examining direct sales as a violation of friendship expectations on WeChatCogent Social Sciences10.1080/23311886.2023.22502079:2Online publication date: 21-Aug-2023
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  1. Dwelling and Fleeting Encounters: Exploring Why People Use WeChat - A Mobile Instant Messenger

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    Published In

    cover image ACM Conferences
    CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems
    April 2015
    2546 pages
    ISBN:9781450331463
    DOI:10.1145/2702613
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 18 April 2015

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    Author Tags

    1. fleeting interaction.
    2. mobile instant messenger
    3. mobile phones
    4. wechat

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    • Work in progress

    Conference

    CHI '15
    Sponsor:
    CHI '15: CHI Conference on Human Factors in Computing Systems
    April 18 - 23, 2015
    Seoul, Republic of Korea

    Acceptance Rates

    CHI EA '15 Paper Acceptance Rate 379 of 1,520 submissions, 25%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2023)Examining direct sales as a violation of friendship expectations on WeChatCogent Social Sciences10.1080/23311886.2023.22502079:2Online publication date: 21-Aug-2023
    • (2023)Lesson from bibliometric overview of WeChat researchTHE 2ND NATIONAL CONFERENCE ON MATHEMATICS EDUCATION (NACOME) 2021: Mathematical Proof as a Tool for Learning Mathematics10.1063/5.0115715(080020)Online publication date: 2023
    • (2022)It Is Probably Fake but Let Us Share It! Role of Analytical Thinking, Overclaiming and Social Approval in Sharing Fake NewsJournal of Creative Communications10.1177/0973258622111646418:1(7-25)Online publication date: 5-Sep-2022
    • (2022)The Chinese Diaspora and The Attempted WeChat Ban: Platform Precarity, Anticipated Impacts, and Infrastructural MigrationProceedings of the ACM on Human-Computer Interaction10.1145/35551226:CSCW2(1-29)Online publication date: 11-Nov-2022
    • (2022)WeChat uptake of chinese scholarly journals: an analysis of CSSCI-indexed journalsScientometrics10.1007/s11192-022-04347-0127:12(7091-7110)Online publication date: 1-Dec-2022
    • (2022)Cross-Cultural Privacy DifferencesModern Socio-Technical Perspectives on Privacy10.1007/978-3-030-82786-1_12(267-292)Online publication date: 9-Feb-2022
    • (2021)Language choices as audience design strategies in Chinese multilingual speakers’ Wechat postsGlobal Media and China10.1177/205943642110352016:4(391-415)Online publication date: 5-Aug-2021
    • (2021)How Not to Measure Social Network PrivacyProceedings of the ACM on Human-Computer Interaction10.1145/34492185:CSCW1(1-32)Online publication date: 22-Apr-2021
    • (2021)You Recommend, I BuyProceedings of the ACM on Human-Computer Interaction10.1145/34491415:CSCW1(1-25)Online publication date: 22-Apr-2021
    • (2021)Chapter 3. Cyberpragmatics in the age of locative mediaApproaches to Internet Pragmatics10.1075/pbns.318.03yus(75-105)Online publication date: 16-Apr-2021
    • Show More Cited By

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