research-article

Tiny habits in the giant enterprise: understanding the dynamics of a quantified workplace

Authors:

Marc Van den Broeck,

Geert Vanderhulst,

Fahim KawsarAuthors Info & Claims

UbiComp '15: Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

Pages 577 - 588

https://doi.org/10.1145/2750858.2807528

Published: 07 September 2015 Publication History

Abstract

We offer a reflection on the technology usage for workplace quantification through an in the wild study. Using a prototype Quantified Workplace system equipped with passive and participatory sensing modalities, we collected and visualized different workplace metrics (noise, color, air quality, self reported mood, and self reported activity) in two European offices of a research organization for a period of 4 months. Next we surveyed 70 employees to understand their engagement experience with the system. We then conducted semi-structured interviews with 20 employees in which they explained which workplace metrics are useful and why, how they engage with the system and what privacy concerns they have. Our findings suggest that sense of inclusion acts as the initial incentive for engagement which gradually translates into a habitual routine. We found that incorporation of an anonymous participatory sensing aspect into the system could lead to sustained user engagement. Compared to past studies we observed a shift in the privacy concerns, due to the trust and transparency of our prototype system. We conclude by providing a set of design principles for building future Quantified Workplace systems.

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Index Terms

Tiny habits in the giant enterprise: understanding the dynamics of a quantified workplace
1. Human-centered computing

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cover image ACM Conferences

UbiComp '15: Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

September 2015

1302 pages

ISBN:9781450335744

DOI:10.1145/2750858

General Chairs:
Kenji Mase
Nagoya University, JP
,
Marc Langheinrich
Università della Svizzera italiana (USI), CH
,
Daniel Gatica-Perez
IDIAP-EPFL, CH
,
Program Chairs:
Hans Gellersen
Lancaster University, UK
,
Tanzeem Choudhury
Cornell University
,
Koji Yatani
Univerisity of Tokyo, JP

Copyright © 2015 ACM.

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Published: 07 September 2015

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UbiComp '15

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Telefónica
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UbiComp '15: The 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing

September 7 - 11, 2015

Osaka, Japan

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UbiComp '15 Paper Acceptance Rate 101 of 394 submissions, 26%;

Overall Acceptance Rate 764 of 2,912 submissions, 26%

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https://dl.acm.org/doi/10.1145/3643834.3660676
Kolovson SSo SMunson S(2024)Using Speculative Design to Understand Preferred Futures for the Design and Use of Tracking Data in U.S. College Sport TeamsProceedings of the ACM on Human-Computer Interaction10.1145/36410288:CSCW1(1-35)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641028
Chandhiramowuli STaylor AHeitlinger SWang D(2024)Making Data Work CountProceedings of the ACM on Human-Computer Interaction10.1145/36373678:CSCW1(1-26)Online publication date: 26-Apr-2024
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