Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2801948.2801964acmotherconferencesArticle/Chapter ViewAbstractPublication PagespciConference Proceedingsconference-collections
research-article

Stress recognition in human-computer interaction using physiological and self-reported data: a study of gender differences

Published: 01 October 2015 Publication History

Abstract

This paper investigates gender differences in stress recognition in human computer interaction (HCI) for both objective (i.e., skin conductance) and subjective (i.e., valence-arousal VA ratings) metrics. To this end, 31 healthy participants, 18 females, performed five HCI tasks, while their skin conductance was recorded. These selected HCI tasks were the ones listed as the most stressful, by a group of typical computer users, who were involved in a face to face pre-experiment interview for the identification of stressful cases in computer interaction. After each task, participants rated their interaction experience using the valence-arousal scale. The collected data were split based on participants' gender. Skin conductance signals were analyzed using seven popular machine learning classifiers. In both groups the best stress recognition accuracy for all tasks was achieved by Linear Discriminant Analysis LDA; Males: Mean=94.8% and SD=1.5%, Females: Mean=98.9% and SD=0.3%. Self-reported data analysis revealed a significant difference on how both genders communicate their emotions using the arousal scale. Our findings tend to suggest that gender does not affect skin conductance data during subtle HCI tasks. However subjective ratings such as arousal of emotional experience must be utilized carefully.

References

[1]
Bailenson, J.N., Pontikakis, E.D., Mauss, I.B., Gross, J.J., Jabon, M.E., Hutcherson, C.A.C., Nass, C. and John, O. 2008. Real-time classification of evoked emotions using facial feature tracking and physiological responses. International Journal of Human-Computer Studies. 66, 5 (May 2008), 303--317.
[2]
Cacioppo, J.T. and Tassinary, L.G. 1990. Inferring psychological significance from physiological signals. The American Psychologist. 45, 1 (Jan. 1990), 16--28.
[3]
Chanel, G., Rebetez, C., Bétrancourt, M. and Pun, T. 2011. Emotion Assessment From Physiological Signals for Adaptation of Game Difficulty. IEEE Transactions on Systems, Man and Cybernetics, Part A: Systems and Humans. 41, 6 (2011), 1052--1063.
[4]
Drachen, A., Nacke, L.E., Yannakakis, G. and Pedersen, A.L. 2010. Correlation Between Heart Rate, Electrodermal Activity and Player Experience in First-person Shooter Games. Proceedings of the 5th ACM SIGGRAPH Symposium on Video Games (New York, NY, USA, 2010), 49--54.
[5]
Gross, J.J. and Levenson, R.W. 1993. Emotional suppression: physiology, self-report, and expressive behavior. Journal of Personality and Social Psychology. 64, 6 (Jun. 1993), 970--986.
[6]
Healey, J.A. and Picard, R.W. 2005. Detecting stress during real-world driving tasks using physiological sensors. IEEE Transactions on Intelligent Transportation Systems. 6, 2 (Jun. 2005), 156--166.
[7]
J. Healey 2000. Wearable and Automotive Systems for the Recognition of Affect from Physiology. MIT.
[8]
Koelstra, S., Muhl, C., Soleymani, M., Lee, J.-S., Yazdani, A., Ebrahimi, T., Pun, T., Nijholt, A. and Patras, I. 2012. DEAP: A Database for Emotion Analysis; Using Physiological Signals. IEEE Transactions on Affective Computing. 3, 1 (2012), 18--31.
[9]
Kring, A.M. and Gordon, A.H. 1998. Sex differences in emotion: expression, experience, and physiology. Journal of Personality and Social Psychology. 74, 3 (Mar. 1998), 686--703.
[10]
Lang, P.J., Greenwald, M.K., Bradley, M.M. and Hamm, A.O. 1993. Looking at pictures: affective, facial, visceral, and behavioral reactions. Psychophysiology. 30, 3 (May 1993), 261--273.
[11]
Lazar, D.J., Feng, D.J.H. and Hochheiser, D.H. 2010. Research Methods in Human-Computer Interaction. John Wiley & Sons.
[12]
Liapis, A., Karousos, N., Katsanos, C. and Xenos, M. 2014. Evaluating User's Emotional Experience in HCI: The PhysiOBS Approach. Human-Computer Interaction. Advanced Interaction Modalities and Techniques. M. Kurosu, ed. Springer International Publishing. 758--767.
[13]
Liapis, A., Katsanos, C., Sotiropoulos, D., Xenos, M. and Karousos, N. 2015. Recognizing emotions in human computer interaction: Studying stress using skin conductance. Human-Computer Interaction -- INTERACT 2015. Springer Berlin Heidelberg.
[14]
Lin, T., Omata, M., Hu, W. and Imamiya, A. 2005. Do Physiological Data Relate to Traditional Usability Indexes? Proceedings of the 17th Australia Conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (Narrabundah, Australia, Australia, 2005), 1--10.
[15]
Lunn, D. and Harper, S. 2010. Using Galvanic Skin Response Measures to Identify Areas of Frustration for Older Web 2.0 Users. Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A) (New York, NY, USA, 2010), 34:1--34:10.
[16]
Mandryk, R.L. and Atkins, M.S. 2007. A fuzzy physiological approach for continuously modeling emotion during interaction with play technologies. International Journal of Human-Computer Studies. 65, 4 (2007), 329--347.
[17]
Partala, T. and Surakka, V. 2003. Pupil size variation as an indication of affective processing. International Journal of Human-Computer Studies. 59, 1--2 (Jul. 2003), 185--198.
[18]
Russell, J.A., Weiss, A. and Mendelsohn, G.A. 1989. Affect Grid: A single-item scale of pleasure and arousal. Journal of Personality and Social Psychology. 57, 3 (1989), 493--502.
[19]
Scheirer, J., Fernandez, R., Klein, J. and Picard, R.W. 2001. Frustrating the User On Purpose: A Step Toward Building an Affective Computer.
[20]
Stone, A.A. and Shiffman, S. 1994. Ecological momentary assessment (EMA) in behavorial medicine. Annals of Behavioral Medicine. 16, 3 (1994), 199--202.
[21]
Vermeeren, A.P.O.S., Law, E.L.-C., Roto, V., Obrist, M., Hoonhout, J. and Väänänen-Vainio-Mattila, K. 2010. User Experience Evaluation Methods: Current State and Development Needs. Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (New York, NY, USA, 2010), 521--530.
[22]
Ward, R.D. and Marsden, P.H. 2004. Affective computing: problems, reactions and intentions. Interacting with Computers. 16, 4 (Jan. 2004), 707--713.
[23]
Zhou, F., Qu, X., Helander, M.G. and Jiao, J. (Roger) 2011. Affect prediction from physiological measures via visual stimuli. International Journal of Human-Computer Studies. 69, 12 (Dec. 2011), 801--819.

Cited By

View all
  • (2024)A Review of Context-Aware Machine Learning for Stress DetectionIEEE Consumer Electronics Magazine10.1109/MCE.2023.327807613:4(10-16)Online publication date: Jul-2024
  • (2024)Exploring Perception and Preference in Public Human-Agent Interaction: Virtual Human Vs. Social RobotArtsIT, Interactivity and Game Creation10.1007/978-3-031-55312-7_25(342-358)Online publication date: 21-Mar-2024
  • (2023)Gender Nuances in Human-Computer Interaction ResearchProceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems10.1145/3638067.3638077(1-12)Online publication date: 16-Oct-2023
  • Show More Cited By

Index Terms

  1. Stress recognition in human-computer interaction using physiological and self-reported data: a study of gender differences

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    PCI '15: Proceedings of the 19th Panhellenic Conference on Informatics
    October 2015
    438 pages
    ISBN:9781450335515
    DOI:10.1145/2801948
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 01 October 2015

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. emotions
    2. human-computer interaction
    3. physiological signals
    4. skin conductance
    5. stress
    6. subjective data
    7. valence-arousal scale

    Qualifiers

    • Research-article

    Funding Sources

    • European Union (Social Fund)
    • Greek national resources

    Conference

    PCI '15

    Acceptance Rates

    PCI '15 Paper Acceptance Rate 64 of 148 submissions, 43%;
    Overall Acceptance Rate 190 of 390 submissions, 49%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)44
    • Downloads (Last 6 weeks)5
    Reflects downloads up to 15 Oct 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)A Review of Context-Aware Machine Learning for Stress DetectionIEEE Consumer Electronics Magazine10.1109/MCE.2023.327807613:4(10-16)Online publication date: Jul-2024
    • (2024)Exploring Perception and Preference in Public Human-Agent Interaction: Virtual Human Vs. Social RobotArtsIT, Interactivity and Game Creation10.1007/978-3-031-55312-7_25(342-358)Online publication date: 21-Mar-2024
    • (2023)Gender Nuances in Human-Computer Interaction ResearchProceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems10.1145/3638067.3638077(1-12)Online publication date: 16-Oct-2023
    • (2023)Approaches, Applications, and Challenges in Physiological Emotion Recognition—A Tutorial OverviewProceedings of the IEEE10.1109/JPROC.2023.3286445111:10(1287-1313)Online publication date: Oct-2023
    • (2023)Perceived distress in assisted gait with a four-wheeled rollator under stress induction conditionsCogent Engineering10.1080/23311916.2023.223374310:1Online publication date: 13-Jul-2023
    • (2023)Do Not Shoot the Messenger: Effect of System Critical Feedback on User-Perceived UsabilityHuman-Computer Interaction10.1007/978-3-031-35599-8_30(455-467)Online publication date: 23-Jul-2023
    • (2022)Toward Proactive Support for Older AdultsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/35172496:1(1-25)Online publication date: 29-Mar-2022
    • (2021)Tracking stress via the computer mouse? Promises and challenges of a potential behavioral stress markerBehavior Research Methods10.3758/s13428-021-01568-853:6(2281-2301)Online publication date: 5-Apr-2021
    • (2021)Person and Stressor Independent Generic Model for Stress Detection Using GSR2021 43rd Annual International Conference of the IEEE Engineering in Medicine & Biology Society (EMBC)10.1109/EMBC46164.2021.9630615(7195-7198)Online publication date: 1-Nov-2021
    • (2020)How Laboratory Experiments Can Be Exploited for Monitoring Stress in the Wild: A Bridge Between Laboratory and Daily LifeSensors10.3390/s2003083820:3(838)Online publication date: 4-Feb-2020
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media