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C4G BLIS: Health Care Delivery via Iterative Collaborative Design in Resource-constrained Settings

Authors:

Santosh Vempala,

Aishwarya Rajagopal,

John Nkengasong,

Sidney AkuroAuthors Info & Claims

ICTD '16: Proceedings of the Eighth International Conference on Information and Communication Technologies and Development

Article No.: 21, Pages 1 - 11

https://doi.org/10.1145/2909609.2909657

Published: 03 June 2016 Publication History

Abstract

Health care delivery in resource-constrained settings presents many challenges, including highly diverse workflows, lack of standardization in data collection and reporting, and scarcity along many dimensions such as infrastructure, income and education. Many attempts to introduce state-of-the-art standardized systems for electronic record keeping have met with limited success in these settings. We present the design, implementation and evaluation of C4G BLIS, a system that tracks patients, laboratory samples, test results, and generates customized reports and trends for patients, physicians and health officials. The system was designed and deployed based on two major principles: (1) an Iterative Cooperative Design (ICD) methodology (2) immediate and continuous benefits for day-to-day users of the system. C4G BLIS is currently in use in many large hospital laboratories in Africa, and we report on the experience and results from these deployments, including improved turn-around times, reduced error rates and user satisfaction.

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Cited By

Evans LEvans JPagliari CKällander K(2021)Exploring the Equity Impact of Current Digital Health Design Practices: A Scoping Review Protocol (Preprint)JMIR Research Protocols10.2196/34013Online publication date: 6-Oct-2021
https://doi.org/10.2196/34013
Turner PRupali POpintan JJaoko WFeasey NPeacock SAshley E(2021)Laboratory informatics capacity for effective antimicrobial resistance surveillance in resource-limited settingsThe Lancet Infectious Diseases10.1016/S1473-3099(20)30835-521:6(e170-e174)Online publication date: Jun-2021
https://doi.org/10.1016/S1473-3099(20)30835-5
Dourish PLawrence CLeong TWadley GBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)On Being Iterated: The Affective Demands of Design ParticipationProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376545(1-11)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376545
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cover image ACM Other conferences

ICTD '16: Proceedings of the Eighth International Conference on Information and Communication Technologies and Development

June 2016

427 pages

ISBN:9781450343060

DOI:10.1145/2909609

Conference Chair:
Kentaro Toyama
University of Michigan

Copyright © 2016 ACM.

© 2016 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of the United States government. As such, the United States Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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Google Inc.
Microsoft: Microsoft
University of Michigan: University of Michigan

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Publication History

Published: 03 June 2016

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National Science Foundation

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ICTD '16

ICTD '16: Eighth International Conference on Information and Communication Technologies and Development

June 3 - 6, 2016

MI, Ann Arbor, USA

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Cited By

Evans LEvans JPagliari CKällander K(2021)Exploring the Equity Impact of Current Digital Health Design Practices: A Scoping Review Protocol (Preprint)JMIR Research Protocols10.2196/34013Online publication date: 6-Oct-2021
https://doi.org/10.2196/34013
Turner PRupali POpintan JJaoko WFeasey NPeacock SAshley E(2021)Laboratory informatics capacity for effective antimicrobial resistance surveillance in resource-limited settingsThe Lancet Infectious Diseases10.1016/S1473-3099(20)30835-521:6(e170-e174)Online publication date: Jun-2021
https://doi.org/10.1016/S1473-3099(20)30835-5
Dourish PLawrence CLeong TWadley GBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)On Being Iterated: The Affective Demands of Design ParticipationProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376545(1-11)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376545
Park JShah AArriaga RVempala S(2019)Redesigning a Basic Laboratory Information System for the Global South2019 ITU Kaleidoscope: ICT for Health: Networks, Standards and Innovation (ITU K)10.23919/ITUK48006.2019.8995907(1-8)Online publication date: Dec-2019
https://doi.org/10.23919/ITUK48006.2019.8995907

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