research-article

Competing institutional logics in ICT4D education projects: A South American study

Authors:

Caroline Stratton,

Carlos Rodríguez-LluesmaAuthors Info & Claims

ICTD '16: Proceedings of the Eighth International Conference on Information and Communication Technologies and Development

Article No.: 12, Pages 1 - 11

https://doi.org/10.1145/2909609.2909665

Published: 03 June 2016 Publication History

Abstract

We take an institutional logics perspective to explain why design-reality gaps persist in ICT4D projects. From case study interviews at development agencies at work on two national education projects, one in Argentina and one in Uruguay, we show how two main institutional logics strongly shaped thought and action among development staff. The presence of an education sector professionalism logic aimed at creating real changes in education was not surprising because both projects were directed towards the education domain. Yet, this logic in many ways was secondary to a technology sector professionalism logic that focused on superior performance in product development, solving problems with technology, and evaluating technology uptake. We show how these two logics competed over time and within projects. We conclude by noting that an institutional logics perspective helps explain the persistence of design-reality gaps by making clear, for example, why solutions such as participatory design may fall short because they fail to come to terms with competing logics.

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Cited By

Chrysantina ANicholson BSæbø J(2022)Competing Logics in an ICT4D Partnership: Case Evidence from IndonesiaFreedom and Social Inclusion in a Connected World10.1007/978-3-031-19429-0_31(515-530)Online publication date: 20-Nov-2022
https://doi.org/10.1007/978-3-031-19429-0_31
Chrysantina ASæbø JKaasbøll J(2022)Introducing online training for health staff: An institutional perspectiveTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1223388:6Online publication date: 22-Jun-2022
https://doi.org/10.1002/isd2.12233
Thomas MLi YSistenich VDiango KKabongo D(2022)A multi‐stakeholder engagement framework for knowledge management in ICT4DJournal of the Association for Information Science and Technology10.1002/asi.2470374:12(1384-1400)Online publication date: 4-Aug-2022
https://dl.acm.org/doi/10.1002/asi.24703
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ICTD '16: Proceedings of the Eighth International Conference on Information and Communication Technologies and Development

June 2016

427 pages

ISBN:9781450343060

DOI:10.1145/2909609

Conference Chair:
Kentaro Toyama
University of Michigan

Copyright © 2016 ACM.

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Published: 03 June 2016

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ICTD '16: Eighth International Conference on Information and Communication Technologies and Development

June 3 - 6, 2016

MI, Ann Arbor, USA

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https://doi.org/10.1007/978-3-031-19429-0_31
Chrysantina ASæbø JKaasbøll J(2022)Introducing online training for health staff: An institutional perspectiveTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1223388:6Online publication date: 22-Jun-2022
https://doi.org/10.1002/isd2.12233
Thomas MLi YSistenich VDiango KKabongo D(2022)A multi‐stakeholder engagement framework for knowledge management in ICT4DJournal of the Association for Information Science and Technology10.1002/asi.2470374:12(1384-1400)Online publication date: 4-Aug-2022
https://dl.acm.org/doi/10.1002/asi.24703
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