research-article

Framing Effects on Privacy Concerns about a Home Telepresence Robot

Authors:

Matthew Rueben,

Frank J. Bernieri,

Cindy M. Grimm,

William D. SmartAuthors Info & Claims

HRI '17: Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction

Pages 435 - 444

https://doi.org/10.1145/2909824.3020218

Published: 06 March 2017 Publication History

Abstract

Privacy-sensitive robotics is an emerging area of HRI research. Judgments about privacy would seem to be context-dependent, but none of the promising work on contextual "frames" has focused on privacy concerns. This work studies the impact of contextual "frames" on local users' privacy judgments in a home telepresence setting. Our methodology consists of using an online questionnaire to collect responses to animated videos of a telepresence robot after framing people with an introductory paragraph. The results of four studies indicate a large effect of manipulating the robot operator's identity between a stranger and a close confidante. It also appears that this framing effect persists throughout several videos. These findings serve to caution HRI researchers that a change in frame could cause their results to fail to replicate or generalize. We also recommend that robots be designed to encourage or discourage certain frames.

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Cited By

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https://dl.acm.org/doi/10.1145/3679318.3685392
Jain PXu ADownes TKim IKhan TBiehl JLee A(2024)Understanding Perceived Utility and Comfort of In-Home General-Purpose Sensing through Progressive ExposureProceedings of the ACM on Human-Computer Interaction10.1145/36374328:CSCW1(1-32)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637432
Seo JLim HSuh BLee J(2024)I feel being there, they feel being together: Exploring How Telepresence Robots Facilitate Long-Distance Family CommunicationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642305(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642305
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Index Terms

Framing Effects on Privacy Concerns about a Home Telepresence Robot
1. Computer systems organization
  1. Embedded and cyber-physical systems
    1. Robotics
2. Security and privacy
  1. Human and societal aspects of security and privacy

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cover image ACM Conferences

HRI '17: Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction

March 2017

510 pages

ISBN:9781450343367

DOI:10.1145/2909824

General Chairs:
Bilge Mutlu
University of Wisconsin-Madison, USA
,
Manfred Tscheligi
University of Salzburg, Austria
,
Program Chairs:
Astrid Weiss
Vienna University of Technology, Austria
,
James E. Young
University of Manitoba, Canada

Copyright © 2017 ACM.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction
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New York, NY, United States

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Published: 06 March 2017

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HRI '17: ACM/IEEE International Conference on Human-Robot Interaction

March 6 - 9, 2017

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HRI '17 Paper Acceptance Rate 51 of 211 submissions, 24%;

Overall Acceptance Rate 268 of 1,124 submissions, 24%

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Cited By

Dietrich MPohle J(2024)Robot Design for Social IntervenabilityProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685392(1-9)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685392
Jain PXu ADownes TKim IKhan TBiehl JLee A(2024)Understanding Perceived Utility and Comfort of In-Home General-Purpose Sensing through Progressive ExposureProceedings of the ACM on Human-Computer Interaction10.1145/36374328:CSCW1(1-32)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637432
Seo JLim HSuh BLee J(2024)I feel being there, they feel being together: Exploring How Telepresence Robots Facilitate Long-Distance Family CommunicationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642305(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642305
Jayaraman SPhillips EChurch DRiek LGrollman DBroadbent EJu WSoh HWilliams T(2024)Social Robots in Healthcare: Characterizing Privacy ConsiderationsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640713(568-572)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3640713
Robinson AGrimm CWest RFitter NGrollman DBroadbent EJu WSoh HWilliams T(2024)An Exploration of Mock Scenarios as a Prospective Method for Informing Law and Policy Thinking on Service RoboticsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640566(892-895)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3640566
Matsumoto SRiek LGrollman DBroadbent EJu WSoh HWilliams T(2024)Telepresence Robots for Dynamic, Safety-Critical EnvironmentsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3638376(130-132)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3638376
Mott THigger MBejarano AWilliams T(2024)Degrees of Freedom: A Storytelling Game that Supports Technology Literacy about Social Robots2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)10.1109/RO-MAN60168.2024.10731340(2095-2102)Online publication date: 26-Aug-2024
https://doi.org/10.1109/RO-MAN60168.2024.10731340
Nieto Agraz CHinrichs PEichelberg MHein A(2024)Is the Robot Spying on me? A Study on Perceived Privacy in Telepresence Scenarios in a Care Setting with Mobile and Humanoid RobotsInternational Journal of Social Robotics10.1007/s12369-024-01153-xOnline publication date: 13-Aug-2024
https://doi.org/10.1007/s12369-024-01153-x
Bretin RCross EKhamis M(2024)Co-existing with Drones: A Virtual Exploration of Proxemic Behaviours and Users’ Insights on Social DronesInternational Journal of Social Robotics10.1007/s12369-024-01111-716:3(547-567)Online publication date: 6-Mar-2024
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Oruma SAyele YSechi FRødsethol H(2023)Security Aspects of Social Robots in Public Spaces: A Systematic Mapping StudySensors10.3390/s2319805623:19(8056)Online publication date: 24-Sep-2023
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