research-article

The use of software as a service by students in higher education institutions: a systematic literature review

Authors:

Akinlolu Olumide Akande and

Jean-Paul Van BelleAuthors Info & Claims

ICEC '16: Proceedings of the 18th Annual International Conference on Electronic Commerce: e-Commerce in Smart connected World

August 2016

Article No.: 1, Pages 1 - 6

https://doi.org/10.1145/2971603.2971604

Published: 17 August 2016 Publication History

Abstract

In this paper, we provide an overview of the concepts and structure of cloud computing and then focus on Software as a Service (SaaS) because it is the most common cloud computing service model adopted by higher education institutions (HEIs) [29]. SaaS is a service model of cloud computing that has the potential to provide students with improved academic experience by providing them with anytime anywhere access to learning, communication and collaboration materials [28]. It has the potential to turn around the delivery and support of educational services [26]. In this paper, we review the literature on the use of SaaS by students in HEIs. A total of ninety eight recent articles on cloud computing/ SaaS in Higher Education were reviewed and twenty six of the articles were found to be relevant to this paper. This research used a systematic literature review by ensuring that the search terms included all the concerned areas of using cloud computing/ SaaS in HEIs. The contents of online electronic databases including Google Scholar, Elsevier Science direct, Springer Link and IEEE were searched for recent articles and a content analysis of all the identified papers was conducted. The aim was to identify the current state of student's use of SaaS in HEIs. To achieve this, the researchers conducted a systematic review of the relevant papers. This paper also explains SaaS in details and identified the benefits of SaaS as well as the perceived obstacles to student's use of SaaS in HEIs.

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Digital Library

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Cited By

Heim SDrieschner CWittges HKrcmar H(2021)Providing Learning Success as a Service: A Structured Literature Review2021 IEEE Global Engineering Education Conference (EDUCON)10.1109/EDUCON46332.2021.9453882(1369-1378)Online publication date: 21-Apr-2021
https://doi.org/10.1109/EDUCON46332.2021.9453882
Luna-Encalada WGuaiña-Yungan JMolina-Granja F(2021)E-Learning Ecosystem’s to Implement Virtual Computer LabsLearning Technology for Education Challenges10.1007/978-3-030-81350-5_7(77-89)Online publication date: 14-Jul-2021
https://doi.org/10.1007/978-3-030-81350-5_7
Peras DMekovec R(2021)Continuance Intention to Use Cloud Services in Educational InstitutionsHCI International 2021 - Posters10.1007/978-3-030-78635-9_62(477-484)Online publication date: 3-Jul-2021
https://doi.org/10.1007/978-3-030-78635-9_62
Show More Cited By

Index Terms

The use of software as a service by students in higher education institutions: a systematic literature review
1. Applied computing
  1. Education
2. Networks
  1. Network services
    1. Cloud computing

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cover image ACM Other conferences

ICEC '16: Proceedings of the 18th Annual International Conference on Electronic Commerce: e-Commerce in Smart connected World

August 2016

311 pages

ISBN:9781450342223

DOI:10.1145/2971603

Conference Chairs:
Toru Ishida
Kyoto Univ., Japan
,
Norman Sadeh
CMU
,
Jae Kyu Lee
KAIST, Korea
,
Federico Casalegno
MIT
,
Wooju Kim
Yonsei Univ., Korea
,
Program Chairs:
Sohyeong Kim
Stanford Univ.
,
Sung-Byung Yang
Kyung Hee Univ., Korea

Copyright © 2016 ACM.

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FKII: The Federation of Korean Infomation Industries
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KOFST: Korean Federation of Science and Technology Societies
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HAREX: HAREX InfoTech Inc.
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KTO: Korea Tourism Organization
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DIPA: Digital Industry Promotion Agency of Yongin City
Tech M: Moneytoday Network Inc.

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Published: 17 August 2016

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ICEC '16

Sponsor:

BigBang Angels
Benple
Women's News Inc.
FKII
Korea Internet Corporations Association
KOFST
NIA
HAREX
Haitai
KTO
G-MICE Bureau
IT Daily
Suwon City
ALLWIN
DIPA
Tech M

ICEC '16: International Conference on Electronic Commerce 2016

August 17 - 19, 2016

Suwon, Republic of Korea

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ICEC '16 Paper Acceptance Rate 44 of 55 submissions, 80%;

Overall Acceptance Rate 150 of 244 submissions, 61%

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Cited By

Heim SDrieschner CWittges HKrcmar H(2021)Providing Learning Success as a Service: A Structured Literature Review2021 IEEE Global Engineering Education Conference (EDUCON)10.1109/EDUCON46332.2021.9453882(1369-1378)Online publication date: 21-Apr-2021
https://doi.org/10.1109/EDUCON46332.2021.9453882
Luna-Encalada WGuaiña-Yungan JMolina-Granja F(2021)E-Learning Ecosystem’s to Implement Virtual Computer LabsLearning Technology for Education Challenges10.1007/978-3-030-81350-5_7(77-89)Online publication date: 14-Jul-2021
https://doi.org/10.1007/978-3-030-81350-5_7
Peras DMekovec R(2021)Continuance Intention to Use Cloud Services in Educational InstitutionsHCI International 2021 - Posters10.1007/978-3-030-78635-9_62(477-484)Online publication date: 3-Jul-2021
https://doi.org/10.1007/978-3-030-78635-9_62
Scalera MGentile EPlantamura PDimauro G(2020)A Systematic Mapping Study in Cloud for Educational InnovationApplied Sciences10.3390/app1013453110:13(4531)Online publication date: 30-Jun-2020
https://doi.org/10.3390/app10134531
Qasem YAbdullah RJusoh YAtan RAsadi S(2019)Cloud Computing Adoption in Higher Education Institutions: A Systematic ReviewIEEE Access10.1109/ACCESS.2019.29162347(63722-63744)Online publication date: 2019
https://doi.org/10.1109/ACCESS.2019.2916234
Juma MTjahyanto A(2019)Challenges of Cloud Computing Adoption Model for Higher Education Level in Zanzibar (the Case Study of SUZA and ZU)Procedia Computer Science10.1016/j.procs.2019.11.215161(1046-1054)Online publication date: 2019
https://doi.org/10.1016/j.procs.2019.11.215

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