Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2994310.2994321acmotherconferencesArticle/Chapter ViewAbstractPublication PagesmindtrekConference Proceedingsconference-collections
research-article

Use of wearable and augmented reality technologies in industrial maintenance work

Published: 17 October 2016 Publication History

Abstract

Industrial maintenance is an increasingly complex and knowledge intensive field. Although new technologies in maintenance have been studied extensively, their usage is still lacking in the industry. We have studied knowledge-sharing solutions using augmented reality (AR) and wearable technologies in actual industry cases to find out if maintenance technicians find them useful and usable in their everyday work. Two test cases were included: the use of a wearable system consisting of three devices in the crane industry, and the use of AR guidance in the marine industry. In both cases two maintenance technicians tested the technologies and data were collected using questionnaires, interviews and observation. The maintenance technicians were positive towards the use of these technologies in their work. However, some practical issues were raised concerning the simultaneous use of multiple devices and the placement of the devices. A more system-level approach to designing wearable and AR technologies could be applied to ensure their utility in the field. Findings from this study can be used when designing and implementing wearable and AR technologies in maintenance, but also in other industry domains like the manufacturing industry.

References

[1]
Aromaa, S., Väätänen, A., Aaltonen, I., and Heimonen, T. 2015. A model for gathering and sharing knowledge in maintenance work. In Proceedings of the 33rd Annual Conference of the European Association of Cognitive Ergonomics (Warsaw, Poland, July 1--3, 2015). ECCE '15, Article 28.
[2]
European Committee for Standardization 2010. EN 13306.
[3]
Reason, J. 1997. Managing the Risks of Organizational Accidents. Ashgate Publishing Ltd.
[4]
Franssila, H. 2008. Franssila, Sähköisen tietämyksenhallinnan mukauttaminen ja integrointi työkäytäntöihin asennus- ja huoltotyössä (Integrating digital knowledge management in assembly and maintenance work).
[5]
Starner, T., Mann, S., Rhodes, B., Levine, J., Healey, J., Kirsch, D., Picard, R., and Pentland, A. 1997. Augmented Reality through Wearable Computing. Presence Teleoperators Virtual Environ. 6, 4, 386--398.
[6]
Mann, S. 1997. Wearable computing: A first step toward personal imaging. Computer (Long. Beach. Calif). 30, 2, 25--32. DOI=http://doi.org/10.1109/2.566147.
[7]
Billinghurst, M. 1999. New ways to manage information. Computer (Long. Beach. Calif). 32, 1, 57--64. DOI=http://doi.org/10.1109/2.738305.
[8]
Azuma, R., Baillot, Y., Behringer, R., Feiner, S., Julier, S., and MacIntyre, B. 2001. Recent Advances in. Comput. Graph. Appl. 21, 6, 34--47. DOI=http://doi.org/10.1007/978-81-322-2235-4.
[9]
Barfield, W. (Ed.). 2015. Fundamentals of wearable computers and augmented reality. CRC Press.
[10]
Lukowicz, P., Timm-Giel, A., Lawo, M., and Herzog, O. 2007. WearIT@work: Toward Real-World Industrial Wearable Computing. Pervasive Computing. 6, 4, 8--13.
[11]
Laarni, J., Heinilä, J., Häkkinen, J., Kalakoski, V., Kallinen, K., Lukander, K., Löppönen, P., Palomäki, T., Ravaja, N., Savioja, P., and Väätänen, A. 2009. Supporting situation awareness in demanding operating environments through wearable user interfaces. In 8th International Conference of Engineering Psychology and Cognitive Ergonomics (EPCE) (San Diego, CA, USA, July 19 -- 24, 2009), 13--21. DOI=http://doi.org/10.1007/978-3-642-02728-4_2.
[12]
Elliott, L. R., Van Erp, J., Redden, E. S., and Duistermaat, M. 2010. Field-based validation of a tactile navigation device. IEEE Trans. Haptics. 3, 2, 78--87. DOI=http://doi.org/10.1109/TOH.2010.3.
[13]
Wang, X., Ong, S. K., and Nee, A. Y. C. 2016. A comprehensive survey of augmented reality assembly research. Adv. Manuf. 4, 1, 1--22. DOI=http://doi.org/10.1007/s40436-015-0131-4.
[14]
Nee, A. Y. C., Ong, S. K., Chryssolouris, G., and Mourtzis, D. 2012. Augmented reality applications in design and manufacturing. CIRP Ann. - Manuf. Technol. 61, 2, 657--679. DOI=http://doi.org/10.1016/j.cirp.2012.05.010.
[15]
Ong, S. K., Yuan, M. L., and Nee, A. Y. C. 2008. Augmented reality applications in manufacturing: a survey. Int. J. Prod. Res. 46, 10, 2707--2742. DOI=http://doi.org/10.1080/00207540601064773.
[16]
Aromaa, S., Aaltonen, I., and Väätänen, A. 2016. Technology Concepts to Improve Knowledge Sharing During Maintenance. In The Ninth International Conference on Advances in Computer-Human Interactions (Venice, Italy April 24--28, 2016). ACHI'16.
[17]
Baird, K. M., and Barfield, W. 1999. Evaluating the Effectiveness of Augmented Reality Displays for a Manual Assembly Task. Virtual Real. 4, 250--259.
[18]
Day, P. N., Ferguson, G., Holt, P. O. B., Hogg, S., and Gibson, D. 2005. Wearable augmented virtual reality for enhancing information delivery in high precision defence assembly: An engineering case study. Virtual Real. 8, 3, 177--184. DOI=http://doi.org/10.1007/s10055-004-0147-8.
[19]
Kunze, K., Wagner, F., and Kartal, E. 2009. Does context matter?-a quantitative evaluation in a real world maintenance scenario. Pervasive Comput. 372--389.
[20]
Henderson, S. J., and Feiner, S. 2009. Evaluating the benefits of augmented reality for task localization in maintenance of an armored personnel carrier turret. In Science and Technology Proceedings - IEEE 2009 International Symposium on Mixed and Augmented Reality, ISMAR 2009 (Orlando, Florida, USA, October 19 -- 22, 2009), 135--144. DOI=http://doi.org/10.1109/ISMAR.2009.5336486.
[21]
Henderson, S., and Feiner, S. 2011. Exploring the benefits of augmented reality documentation for maintenance and repair. IEEE Trans. Vis. Comput. Graph. 17, 10, 1355--1368. DOI=http://doi.org/10.1109/TVCG.2010.245.
[22]
Tang, A., Owen, C., Biocca, F., and Mou, W. 2003. Comparative effectiveness of augmented reality in object assembly. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Florida, USA, April 5--10, 2003). CHI '03. 5, 73--80.
[23]
Schwerdtfeger, B., and Klinker, G. 2008. Supporting order picking with augmented reality. In Proceedings --- 7th IEEE International Symposium on Mixed and Augmented Reality (Cambridge, UK, September 15 -- 18, 2008). ISMAR'08. 91--94. DOI=http://doi.org/10.1109/ISMAR.2008.4637331.
[24]
Funk, M., Kosch, T., and Schmidt, A. 2016. Interactive Worker Assistance: Comparing the Effects of In-Situ Projection, Head-Mounted Displays, Tablet, and Paper Instructions. In Proceedings of the ACM International Joint Conference on Pervasive and Ubiquitous Computing (Heidelberg, Germany, 2016), 0--5. DOI=http://doi.org/10.1145/2971648.2971706.
[25]
Grubert, J., Hamacher, D., Mecke, R., Böckelmann, I., Schega, L., Huckauf, A., Urbina, M., Schenk, M., Doil, F., and Tümler, J. 2010. Extended investigations of user-related issues in mobile industrial AR. In Proceedings of the 9th IEEE International Symposium on Mixed and Augmented Reality 2010: Science and Technology (Seoul, Korea, October 13--16). ISMAR'10. 229--230. DOI=http://doi.org/10.1109/ISMAR.2010.5643581.
[26]
Re, G. M., and Bordegoni, M. 2014. An augmented reality framework for supporting and monitoring operators during maintenance tasks. Virtual, Augment. Mix. Real. 443--454. DOI=http://doi.org/10.1007/978-3-319-07464-1_41.
[27]
Ferrise, F., Caruso, G., and Bordegoni, M. 2013. Multimodal training and tele-assistance systems for the maintenance of industrial products. Virtual Phys. Prototyp. 8, 2, 113--126. DOI=http://doi.org/10.1080/17452759.2013.798764.
[28]
Capodieci, A., Mainetti, L., and Alem, L. 2015. An Innovative Approach to Digital Engineering Services Delivery: An Application in Maintenance. 2015 11th Int. Conf. Innov. Inf. Technol. 336--343.
[29]
Funk, M., and Korn, O. 2014. Assisitive Augmentation at the Manual Assembly Workplace using In-Situ Projection. In Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (Toronto, Canada, April 26--May 1,2014). CHI'14.
[30]
Ziegler, J., Heinze, S., and Urbas, L. 2015. The potential of smartwatches to support mobile industrial maintenance tasks. IEEE Int. Conf. Emerg. Technol. Fact. Autom. ETFA. 2015--Octob. DOI=http://doi.org/10.1109/ETFA.2015.7301479.
[31]
Zheng, X. S., Silva, P. M. da, Foucault, C., Dasari, S., Yuan, M., and Goose, S. 2015. Wearable Solution for Industrial Maintenance. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (Seoul, Korea, April 18--23, 2015). CHI'15. 311--314. DOI=http://doi.org/10.1145/2702613.2725442.
[32]
Zheng, X. S., Foucault, C., Silva, P. M. da, Dasari, S., Yang, T., and Goose, S. 2015. Eye-Wearable Technology for Machine Maintenance: Effects of Display Position and Hands-free Operation. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (Seoul, Korea, April 18--23, 2015). CHI'15. 1, 2125--2134. DOI=http://doi.org/10.1145/2702123.2702305.
[33]
Grubert, J., Kranz, M., and Quigley, A. 2015. Design and Technology Challenges for Body Proximate Display Ecosystems. In Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (Copenhagen, Denmark, August 24--27, 2015). MobileHCI'15. 951--954. DOI=http://doi.org/10.1145/2786567.2794310.
[34]
Quigley, A., and Grubert, J. 2015. Perceptual and Social Challenges in Body Proximate Display Ecosystems. In Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (Copenhagen, Denmark, August 24--27, 2015). MobileHCI'15. 1168--1174. DOI=http://doi.org/10.1145/2786567.2794349.
[35]
Nicolai, T., Sindt, T., Witt, H., Reimerdes, J., and Kenn, H. 2006. Wearable computing for aircraft maintenance: Simplifying the user interface. Proceedings of 3rd Int. Forum Appl. Wearable Comput. (IFAWC). 15 -- 16.
[36]
Witt, H., Nicolai, T., and Kenn, H. 2006. Designing a wearable user interface for hands-free interaction in maintenance applications. In Proceedings of the 4th Annual IEEE International Conference on Pervasive Computing and Communications Workshop-PerCom Workshop (Pisa, Italy, March 13--17, 2006). 652--655. DOI=http://doi.org/10.1109/PERCOMW.2006.39.
[37]
Nicolai, T., Sindt, T., Kenn, H., and Witt, H. 2006. Case Study of Wearable Computing for Aircraft Maintenance. In 3rd International Forum on Applied Wearable Computing (2006), 1--12.
[38]
Navab, N. 2004. Developing killer apps for industrial augmented reality. IEEE Comput. Graph. Appl. 24, 3, 16--20. DOI=http://doi.org/10.1109/MCG.2004.1297006.
[39]
Siegel, J., and Bauer, M. 1997. A field usability evaluation of a wearable system. Dig. Pap. First Int. Symp. Wearable Comput. 1, 18--22. DOI=http://doi.org/10.1109/ISWC.1997.629914.
[40]
Mynttinen, R. 2010. Evaluating spatially directing cues on a wearable user interface in a field setup. Doctoral dissertation. Uniwien.
[41]
Ward, J. A., Lukowicz, P., Tröster, G., and Starner, T. E. 2006. Activity recognition of assembly tasks using body-worn microphones and accelerometers. IEEE Trans. Pattern Anal. Mach. Intell. 28, 10, 1553--1566. DOI=http://doi.org/10.1109/TPAMI.2006.197.
[42]
Brooke J. 1996. SUS-A quick and dirty usability scale. Usability evaluation in industry 189.
[43]
Davis, F. D. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of. Inf. Technol. MIS Q. 13, 3, 319--340.
[44]
Rashid, U., Nacenta, M. A., and Quigley, A. 2012. The Cost of Display Switching: A Comparison of Mobile, Large Display and Hybrid UI Configurations. In Proceedings of the International Working Conference on Advanced Visual Interfaces (Capri Island, Italy, May 22--25, 2012). AVI'12. 99--106. DOI=http://doi.org/10.1145/2254556.2254577.
[45]
Funk, M., Dingler, T., Cooper, J., and Schmidt, A. 2015. Stop Helping Me --- I'M Bored!: Why Assembly Assistance Needs to Be Adaptive. In Adjunct Proceedings of the ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the ACM International Symposium on Wearable Computers (Osaka, Japan, September 7--11, 2015). UbiComp'15. 1269--1273. DOI=http://doi.org/10.1145/2800835.2807942.
[46]
Ronkainen, S., Koskinen, E., Liu, Y., and Korhonen, P. 2010. Environment Analysis as a Basis for Designing Multimodal and Multidevice User Interfaces. Human-Computer Interact. 25, 2, 148--193. DOI=http://doi.org/10.1080/07370020903586712.
[47]
Amft, O., Lauffer, M., Ossevoort, S., Macaluso, F., Lukowicz, P., and Tr, G. 2004. Design of the QBIC wearable computing platform. In Application-Specific Systems, Architectures and Processors, 15th IEEE International Conference on. IEEE (2004), 398--410.
[48]
Gemperle, F., Kasabach, C., Stivoric, J., Bauer, M., and Martin, R. 1998. Design for wearability. Dig. Pap. Second Int. Symp. Wearable Comput. (Cat. No.98EX215). 116--122. DOI=http://doi.org/10.1109/ISWC.1998.729537.
[49]
Gemperle, F., Ota, N., and Siewiorek, D. 2001. Design of a wearable tactile display. In Proceedings of the 5th International Symposium on Wearable Computers (Zurich, Switzerland, October 8--9, 2001). ISWC'01. 5--12. DOI=http://doi.org/10.1109/ISWC.2001.962082.
[50]
Knight, J. F., Deen-Williams, D., Arvanitis, T. N., Baber, C., Sotiriou, S., Anastopoulou, S., and Gargalakos, M. 2006. Assessing the wearability of wearable computers. In Proceedings of the International Symposium on Wearable Computers (Montreux, Switzerland, October 11--14, 2006). ISWC'06. 75--82. DOI=http://doi.org/10.1109/ISWC.2006.286347.
[51]
Dünser, A., Grasset, R., Seichter, H., and Billinghurst, M. 2007. Applying HCI Principles to AR Systems Design. In Proceedings of 2nd International Workshop on Mixed Reality User Interfaces: Specification, Authoring, Adaptation (North Carolina, USA, March 11, 2007). MRUI '07.
[52]
Billinghurst, M., and Grasset, R. 2005. Designing Augmented Reality Interfaces Physical Elements Input Interaction Metaphor Display Elements Output. ACM Siggraph Comput. Graph. 39, 1, 17--22.
[53]
Kourouthanassis, P. E., Boletsis, C., and Lekakos, G. 2013. Demystifying the design of mobile augmented reality applications. Multimed. Tools Appl. 74, 3, 1045--1066. DOI=http://doi.org/10.1007/s11042-013-1710-7.

Cited By

View all
  • (2024)Designing a Tool to Collect Worker Feedback on Novel Solutions in Industrial Work ContextProceedings of the European Conference on Cognitive Ergonomics 202410.1145/3673805.3673821(1-7)Online publication date: 8-Oct-2024
  • (2023)A First Exploration on the Use of Head-Mounted Augmented Reality in the Context of the Portuguese MilitaryProceedings of the ACM on Human-Computer Interaction10.1145/36042397:MHCI(1-11)Online publication date: 13-Sep-2023
  • (2023)Augmented Reality in Manufacturing: Exploring Workers’ Perceptions of BarriersIEEE Transactions on Engineering Management10.1109/TEM.2021.309383370:10(3344-3357)Online publication date: Oct-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
AcademicMindtrek '16: Proceedings of the 20th International Academic Mindtrek Conference
October 2016
483 pages
ISBN:9781450343671
DOI:10.1145/2994310
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 October 2016

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. maintenance
  2. wearables

Qualifiers

  • Research-article

Funding Sources

  • FIMECC, Finnish Metals and Engineering Competence Cluster

Conference

AcademicMindtrek'16
AcademicMindtrek'16: Academic Mindtrek Conference 2016
October 17 - 18, 2016
Tampere, Finland

Acceptance Rates

Overall Acceptance Rate 110 of 207 submissions, 53%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)65
  • Downloads (Last 6 weeks)6
Reflects downloads up to 10 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Designing a Tool to Collect Worker Feedback on Novel Solutions in Industrial Work ContextProceedings of the European Conference on Cognitive Ergonomics 202410.1145/3673805.3673821(1-7)Online publication date: 8-Oct-2024
  • (2023)A First Exploration on the Use of Head-Mounted Augmented Reality in the Context of the Portuguese MilitaryProceedings of the ACM on Human-Computer Interaction10.1145/36042397:MHCI(1-11)Online publication date: 13-Sep-2023
  • (2023)Augmented Reality in Manufacturing: Exploring Workers’ Perceptions of BarriersIEEE Transactions on Engineering Management10.1109/TEM.2021.309383370:10(3344-3357)Online publication date: Oct-2023
  • (2023)Examining situational awareness, trust in automation, and workload in engine resources management: an evaluation of head-worn display technologyWMU Journal of Maritime Affairs10.1007/s13437-023-00319-023:1(115-128)Online publication date: 5-Jun-2023
  • (2023)Towards Gestural Interaction with 3D Industrial Measurement Data Using HMD ARDigital Interaction and Machine Intelligence10.1007/978-3-031-37649-8_21(213-221)Online publication date: 25-Jul-2023
  • (2023)Gestural and Touchscreen Interaction for Human-Robot Collaboration: A Comparative StudyIntelligent Autonomous Systems 1710.1007/978-3-031-22216-0_9(122-138)Online publication date: 18-Jan-2023
  • (2022)Augmented Reality Applications in Education and Examining Key Factors Affecting the Users’ BehaviorsEducation Sciences10.3390/educsci1301001013:1(10)Online publication date: 22-Dec-2022
  • (2022)Ubiquitous Machinery Monitoring - A Field Study on Manufacturing Workers' User Experience of Mobile and Wearable Monitoring AppsProceedings of the ACM on Human-Computer Interaction10.1145/35467336:MHCI(1-22)Online publication date: 20-Sep-2022
  • (2022)A Systematic Literature Review of Virtual and Augmented Reality Applications for Maintenance in Manufacturing2022 IEEE 46th Annual Computers, Software, and Applications Conference (COMPSAC)10.1109/COMPSAC54236.2022.00099(545-552)Online publication date: Jun-2022
  • (2022)Usability of Cross-Device Interaction Interfaces for Augmented Reality in Physical TasksInternational Journal of Human–Computer Interaction10.1080/10447318.2022.216053740:9(2361-2379)Online publication date: 28-Dec-2022
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media