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View all- Liu YShi X(2023)Customer’s Choice in the Context of Cross-Border E-Commerce: An Application of Structural Equation ModellingComputational Logistics10.1007/978-3-031-43612-3_5(85-102)Online publication date: 7-Sep-2023
The lack of privacy is one of the main reasons that limits trust in e-commerce. Current e-commerce practice enforces a customer to disclose her identity to the e-shop and the use of credit cards makes it straightforward for an e-shop to know the real ...
Loyalty systems provide an interesting possibility for vendors in customer relationship management. This holds for both real world and online vendors. Many vendors apply loyalty systems to collect customer-specific data that may be exploited for many ...
To maintain user trust, e-commerce vendors have a strong incentive to protect customers' privacy. The authors examine whether this incentive translates into the adoption of the Platform for Privacy Preferences Project (P3P) in the ecommerce industry. ...
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