research-article

Making practice-level struggles visible: researching UX practice to inform pedagogy

Authors:

Josh TenenbergAuthors Info & Claims

Communication Design Quarterly Review, Volume 5, Issue 1

Pages 89 - 97

https://doi.org/10.1145/3090152.3090160

Published: 04 May 2017 Publication History

Abstract

Teaching user experience (UX) can be challenging due to the situated, complex, and messy nature of the work. However, the complexity of UX in practice is often invisible to students learning these methods and practices for the first time in class. In this article, we present findings from a study of rhetorical strategies of UX practitioners and pair them with strategies for teaching UX to students. While previous work on teaching UX reflects current practices in the classroom or reflections of practitioners, this study demonstrates the benefits of researching existing industry practices in order to inform pedagogy.

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Cited By

Lee STurner HRose E(2023)Community-Engaged User Experience Pedagogy: Stories, Emergent Strategy, and PossibilitiesCommunication Design Quarterly10.1145/3592367.359237111:3(28-41)Online publication date: 1-Sep-2023
https://dl.acm.org/doi/10.1145/3592367.3592371
Gallagher PGetto G(2023)The State of UX PedagogyIEEE Transactions on Professional Communication10.1109/TPC.2023.331431366:4(322-337)Online publication date: Dec-2023
https://doi.org/10.1109/TPC.2023.3314313
Lu YZhang CZhang ILi T(2022)Bridging the Gap Between UX Practitioners’ Work Practices and AI-Enabled Design Support ToolsExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519809(1-7)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519809
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Index Terms

Making practice-level struggles visible: researching UX practice to inform pedagogy
1. Information systems

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Published In

cover image Communication Design Quarterly

Communication Design Quarterly Volume 5, Issue 1

April 2017

103 pages

EISSN:2166-1642

DOI:10.1145/3090152

Editor:
Kirk St. Amant

Issue’s Table of Contents

Copyright © 2017 Copyright is held by the owner/author(s).

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 May 2017

Published in SIGDOC-CDQ Volume 5, Issue 1

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Cited By

Lee STurner HRose E(2023)Community-Engaged User Experience Pedagogy: Stories, Emergent Strategy, and PossibilitiesCommunication Design Quarterly10.1145/3592367.359237111:3(28-41)Online publication date: 1-Sep-2023
https://dl.acm.org/doi/10.1145/3592367.3592371
Gallagher PGetto G(2023)The State of UX PedagogyIEEE Transactions on Professional Communication10.1109/TPC.2023.331431366:4(322-337)Online publication date: Dec-2023
https://doi.org/10.1109/TPC.2023.3314313
Lu YZhang CZhang ILi T(2022)Bridging the Gap Between UX Practitioners’ Work Practices and AI-Enabled Design Support ToolsExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519809(1-7)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519809
Hu NWang W(2022)Remaining Cyber-Active: Teaching UX Design with Online User-Research Tools During the COVID-19 Pandemic[ ] With Design: Reinventing Design Modes10.1007/978-981-19-4472-7_99(1515-1526)Online publication date: 6-Nov-2022
https://doi.org/10.1007/978-981-19-4472-7_99
Turner HRose E(2021)The Pedagogy of User Experience: Designing UX Assignments within a Community of PracticeProceedings of the 39th ACM International Conference on Design of Communication10.1145/3472714.3474566(374-375)Online publication date: 12-Oct-2021
https://dl.acm.org/doi/10.1145/3472714.3474566
MacDonald CRose EPutnam C(2021)How, Why, and with Whom Do User Experience (UX) Practitioners Communicate? Implications for HCI EducationInternational Journal of Human–Computer Interaction10.1080/10447318.2021.200205038:15(1422-1439)Online publication date: 7-Dec-2021
https://doi.org/10.1080/10447318.2021.2002050
Süner-Pla-Cerdà SGünay ATöre Yargın GUral H(2021)Industrial design students’ perceptions towards a career in user experience field in TurkeyInternational Journal of Technology and Design Education10.1007/s10798-021-09666-632:3(1895-1923)Online publication date: 7-Apr-2021
https://doi.org/10.1007/s10798-021-09666-6
Sheen KGriffiths JWilson DCunningham S(2021)A Novel Pandemic Delivery Pattern for a New Digital User Experience Degree ApprenticeshipAdvances in Creativity, Innovation, Entrepreneurship and Communication of Design10.1007/978-3-030-80094-9_40(335-342)Online publication date: 2-Jul-2021
https://doi.org/10.1007/978-3-030-80094-9_40
Rose ENoel Turner H(2020)The Pedagogy of User Experience: Methods, Tools, and ApproachesProceedings of the 38th ACM International Conference on Design of Communication10.1145/3380851.3416787(1-2)Online publication date: 3-Oct-2020
https://dl.acm.org/doi/10.1145/3380851.3416787
Rose EPutnam CMacDonald C(2020)Preparing Future UX ProfessionalsProceedings of the 38th ACM International Conference on Design of Communication10.1145/3380851.3416774(1-8)Online publication date: 3-Oct-2020
https://dl.acm.org/doi/10.1145/3380851.3416774
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