Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/3125571.3125572acmotherconferencesArticle/Chapter ViewAbstractPublication PageschitalyConference Proceedingsconference-collections
research-article

Questioning User Experience: A Comparison Between Visual, Auditory and Haptic Guidance Messages Among Older Pedestrians

Published: 18 September 2017 Publication History

Abstract

Designing a navigation aid adapted to older pedestrians' specificities could help in preserving their autonomy. Indeed, older people rely on walk for their daily journeys more than any other people. But cognitive and perceptive abilities may decline with aging and impair the pedestrian mobility. This study was aimed at comparing visual, auditory and haptic guidance messages among older pedestrians. Navigation performance and user experience (UX) were taken into account. Time to destination and rate of correct responses were measured in a pedestrian navigation simulator. Post-activity interviews were used to question participants' perceptions, feelings and hesitations. Results showed great performance and UX for visual messages, whereas results were mixed for haptic messages.

References

[1]
Farah Arab, Sabrina Paneels, Margarita Anastassova, Stéphanie Cœugnet, Fanny Le Morellec, Aurélie Dommes, and Aline Chevalier. 2015. Haptic patterns and older adults: to repeat or not to repeat?. In Proceedings of IEEE World Haptics Conference 2015. Evanston, IL.
[2]
Katrin Arning, Martina Zielfe, and Leif Kobbelt Ming Li. 2012. Insights into user experiences and acceptance of mobile indoor navigation devices. In Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia (MUM '12).
[3]
Lucie Brunet. 2014. Etude ergonomique de la modalité haptique comme soutien á l'activité de déplacement. Ph.D. Dissertation. Université Paris Sud, Orsay, France.
[4]
Peter Burns. 1999. Navigation and the mobility of older drivers. The Journal of Gerontology 54, 49 (1999).
[5]
Béatrice Cahour, Pascal Salembier, and Moustapha Zouinar. 2016. Analysing lived experience of activity. Le travail Humain/PUF 73, 3 (2016), 259--284.
[6]
Vincent Caradec. 2001. Générations anciennes et technologies nouvelles. Gérontologie et Société (2001), 71--91.
[7]
Luca Chittaro and Stefano Burigat. 2005. Augmenting audio messages with visual directions in mobile guides: an evaluation of three approaches. In Proceedings of the 7th International Conference on Human Computer Interaction with Mobile Devices & Services. 107--114.
[8]
Benjamin Crabtree and William Miller. 1992. A template approach to text analysis: Developing and using codebooks. Sage Publications, Newbury Park, CA, 93--109.
[9]
Sara Czaja, Neil Charness, Arthur Fisk, Christopher Hertzog, Sankaran Nair, Wendy Rogers, and Joseph Sharit. 2006. Factors Predicting the Use of Technology: Findings From the Center for Research and Education on Aging and Technology Enhancement (CREATE). Psychol Aging 21, 2 (2006), 333--352.
[10]
Aurélie Dommes, Stéphanie Cœugnet, and Angélique Montuwy. 2016. A vibrotactile wristband to improve navigation skills among older pedestrians. In Proceedings of the 15th European Workshop on Imagery and Cognition.
[11]
George Dunbar, Carol Holland, and Elizabeth Maylor. 2004. Older Pedestrians: A Critical Review of the Literature. Road Safety Research Report No. 37. University of Warwick, UK.
[12]
David Elliott, David Whitaker, and David MacVeigh. 1990. Neural contribution to spatiotemporal contrast sensitivity decline in healthy ageing eyes. Vision research 30, 4 (1990), 541--547.
[13]
Miranda Farage, Kenneth Miller, Funmi Ajayi, and Deborah Hutchins. 2012. Design principles to accommodate older people. Global journal of health science 4, 2 (2012).
[14]
Joy Goodman, Stephen Brewster, and Phil Gray. 2005. How can we best use landmarks to support older people in navigation? Behaviour & Information Technology 24, 1 (2005), 3--20.
[15]
Marc Hassenzahl. 2004. The Interplay of Beauty, Goodness, and Usability in Interactive Products. Human--Computer Interaction 19, 4 (2004), 319--349.
[16]
Tobias Heinroth and Dirk Buhler. 2008. Arrigator -- evaluation of a speech-based pedestrian navigation system. In Proceedings of the 4th Intelligent Environments International Conference.
[17]
Andreas Holzinger, Gig Searle, Thomas Kleinberger, Ahmed Seffah, and Homa Javahery. 2008. Investigating Usability Metrics for the Design and Development of Applications for the Elderly. In Proceedings of the 11th international Conference on Computers for Handicapped Persons (ICCHP08). 98--105.
[18]
Tobias Kalisch, Jan-Christoph Kattenstroth, Rebecca Kowalewski, Martin Tegenthoff, and Hubert Dinse. 2012. Cognitive and Tactile Factors Affecting Human Haptic Performance in Later Life. PLoS ONE (2012).
[19]
SeungJun Kim and Anind Dey. 2009. Simulated augmented reality windshield display as a cognitive mapping aid for elder driver navigation. In Proceedings of Conference on Human Factors in Computing Systems (CHI'09).
[20]
Sunyoung Kim, Krzysztof Gajos, Michael Muller, and Barbara Grosz. 2016. Acceptance of Mobile Technology by Older Adults: A Preliminary Study. In Proceedings of the 18th international conference on Human Computer Interaction with mobile devices and services (Mobile HCI'16).
[21]
Thomas Kolbe. 2004. Augmented Videos and Panoramas for Pedestrian Navigation. In Proceedings of the 2nd Symposium on Location Based Services and TeleCartography.
[22]
Christian Kray, Volker Coors, Christian Elting, and Katri Laakso. 2005. Presenting Route Instructions on Mobile Devices: From Textual Directions to 3D Visualization. Exploring Geovisualization 7 (2005), 529--550.
[23]
Bettina Laugwitz, Theo Held, and Martin Schrepp. 2008. Construction and Evaluation of a User Experience Questionnaire. In Proceedings of the 4th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society (USAB'08).
[24]
Susan Lerderman and Roberta Klatzky. 2009. Haptic perception: a tutorial. Attention, Perception. Psychophysics 71, 7 (2009), 1439--1459.
[25]
Mats Liljedahl, Stefan Lindberg, Katarina Delsing, Mikko Polojarvi, Timo Saloranta, and Ismo Alakarppa. 2012. Testing Two Tools for Multimodal Navigation. Advances in Human--Computer Interaction (2012), 1--10.
[26]
Jennifer Lister and Kenton Tarver. 2004. Effect of age on silent gap discrimination in synthetic speech stimuli. J Speech Lang Hear Res 47, 2 (2004), 257--268.
[27]
Ségolene Lithfous, André Dufour, and Olivier Després. 2013. Spatial navigation in normal aging and the prodromal stage of Alzheimer's disease: insights from imaging and behavioral studies. Ageing Research Reviews 12, 1 (2013), 201--213.
[28]
Abdullah Mahmud, Omar Mubin, and Suleman Shahid. 2009. User Experience with in-car GPS Navigation Systems: Comparing the Young and Elderly Drivers. In Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services (Mobile HCI'09).
[29]
David McGookin, Stephen Brewster, and Pablo Priego. 2009. Audio bubbles: Employing non--speech audio to support tourist wayfinding. In Proceedings of HAID 2009. 41--50.
[30]
Angélique Montuwy, Stéphanie Cœugnet, and Aurélie Dommes. 2016. Adapting a Pedestrian Navigation Simulator to the Elderly. In Proceedings of the European Conference on Cognitive Ergonomics. Nottingham, UK.
[31]
Jakob Nielsen and Jonathan Levy. 1994. Measuring usability: preference vs. performance. Communication of the ACM 37, 4 (1994), 66--75.
[32]
OECD. 2011. Pedestrian safety, urban space and health. (2011). Retrieved January 8, 2016 from http://www.internationaltransportforum.org/pub/pdf/11PedestrianSum.pdf
[33]
Martin Pielot and Susanne Boll. 2010. Tactile Wayfinder: Comparison of tactile waypoint navigation with commercial pedestrian navigation systems. Lecture Notes in Computer Science, Article 6030 LNCS (2010), 76--93 pages.
[34]
James Pirkl. 1994. Transgenerational Design: Products for an Aging Population. Van Nostrand Reinhold, New York, NY.
[35]
Sonja Rumelin, Enrico Rukzio, and Robert Hardy. 2011. NaviRadar: A Novel Tactile Information Display for Pedestrian Navigation. In Proceedings of the 24th Annual ACM Symposium on User Interface Software and Technology. 293--302.
[36]
Anu Siren and Sonja Haustein. 2016. How do baby boomers' mobility patterns change with retirement? Ageing & Society 36 (2016), 988--1007.
[37]
Nanja Smets, Guido teBrake, Jasper Lindenberg, and Mark Neerincx. 2008. Effects of Mobile Map Orientation and Tactile Feedback on Navigation Speed and Situation Awareness. In Proceedings of the 10th Conference on Human--Computer Interaction with Mobile Devices and Services (Mobile HCI'08).
[38]
Christine Urquhart, Ann Light, and Chris Armstrong. 2003. Critical incident technique and explicitation interviewing in studies of information behavior. Library & Information Science Research 25, 1 (2003), 63--88.
[39]
Viswanath Venkatesh and Hillol Bala. 2008. Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences 39, 2 (2008), 273--315.
[40]
Pierre Vermersh. 1994. L'entretien d'explicitation. ESF Editions.
[41]
Bruce Walker and Jeff Lindsay. 2003. Effect of Beacon Sounds on Navigation Performance in a Virtual Reality Environment. In Proceedings of the 2003 International Conference on Auditory Display. Boston, MA, USA.
[42]
Benjamin Walther-Franks and Rainer Malaka. 2008. Evaluation of an Augmented Photograph-Based Pedestrian Navigation System. In Proceedings of the 9th international symposium on Smart Graphics (SG '08). 94--105.
[43]
WHO. 2015. World report on aging and health. (2015). Retrieved January 8, 2016 from http://apps.who.int/iris/bitstream/10665/186463/1/9789240694811\eng.pdf
[44]
Arthur Wingfield, Patricia Tun, and Sandra Mccoy. 2013. Hearing Loss in Older Adulthood: What It Is and How It Interacts With Cognitive Performance. Current Directions in Psychological Science 14, 3 (2013), 144--148.
[45]
Jason Wither, Carmen Au, Ray Rischpater, and Radek Grzeszczuk. 2013. Moving beyond the map. In Proceedings of the 15th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI'13). Article 203.

Cited By

View all
  • (2019)Using Sensory Wearable Devices to Navigate the City: Effectiveness and User Experience in Older PedestriansMultimodal Technologies and Interaction10.3390/mti30100173:1(17)Online publication date: 12-Mar-2019
  • (2018)Older pedestrians' user experiences with two wearable navigation devicesProceedings of the 30th Conference on l'Interaction Homme-Machine10.1145/3286689.3286691(63-72)Online publication date: 23-Oct-2018

Index Terms

  1. Questioning User Experience: A Comparison Between Visual, Auditory and Haptic Guidance Messages Among Older Pedestrians

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    CHItaly '17: Proceedings of the 12th Biannual Conference on Italian SIGCHI Chapter
    September 2017
    216 pages
    ISBN:9781450352376
    DOI:10.1145/3125571
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    In-Cooperation

    • SIGCHI Italy: SIGCHI Italy
    • University of Cagliari: University of Cagliari

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 18 September 2017

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. Sensory modalities
    2. navigation
    3. older people
    4. pedestrian
    5. user experience
    6. virtual environment

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Conference

    CHItaly '17

    Acceptance Rates

    CHItaly '17 Paper Acceptance Rate 26 of 77 submissions, 34%;
    Overall Acceptance Rate 109 of 242 submissions, 45%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)5
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 20 Feb 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2019)Using Sensory Wearable Devices to Navigate the City: Effectiveness and User Experience in Older PedestriansMultimodal Technologies and Interaction10.3390/mti30100173:1(17)Online publication date: 12-Mar-2019
    • (2018)Older pedestrians' user experiences with two wearable navigation devicesProceedings of the 30th Conference on l'Interaction Homme-Machine10.1145/3286689.3286691(63-72)Online publication date: 23-Oct-2018

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media