Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/3170427.3170608acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
abstract

Untold Stories: Working with Third Sector Organisations

Published: 20 April 2018 Publication History

Abstract

We aim to bring together a number of researchers to share their stories and discuss opportunities for improvement in research practice with Third Sector Organisations such as charities, NGOs, and other not-for-profit organisations. Through these discussions, we will develop a framework for good practice, providing guidance on conducting research with these organisations, their staff, and their beneficiaries through ethical methodologies and methods. We will do this by discussing three ways in which working with TSOs impact the work we do: (1) the ways in which this kind of work impacts the third sector; (2) the ways in which it impacts the research itself; and (3) the ways in which it impacts us as researchers and people.

References

[1]
Bidwell, N. J. and J., N. Decolonising HCI and interaction design discourse. XRDS: Crossroads, The ACM Magazine for Students 22, 4 (2016), 22--27.
[2]
Cooke, B. and Kothari, U. Participation -- The new tyranny, Zed Books, 2001.
[3]
Le Dantec, C. A. Exploring mobile technologies for the urban homeless. Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems - CHI EA '10, ACM Press (2010), 2883.
[4]
Dow, A., Vines, J., Comber, R., and Wilson, R. ThoughtCloud: Exploring the Role of Feedback Technologies in Care Organisations. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16, ACM Press (2016), 3625--3636.
[5]
Durrant, A. C., Kirk, D. S., Reeves, S., Durrant, A. C., Kirk, D. S., and Reeves, S. Human values in curating a human rights media archive. Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14, ACM Press (2014), 2685--2694.
[6]
Erete, S. L., Ryou, E., Smith, G., Fassett, K. M., and Duda, S. Storytelling with Data: Examining the Use of Data by Non-Profit Organizations. Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing - CSCW '16, ACM Press (2016), 1271--1281.
[7]
Gitau, S., Diga, K., Bidwell, N., and Marsden, G. Beyond being a proxy user: a look at NGOs' potential role in ICT4D deployment. (2010).
[8]
Hansmann, H. B. The Role of Nonprofit Enterprise. The Yale Law Journal 89, 5 (1980), 835.
[9]
Irani, L., Vertesi, J., Dourish, P., Philip, K., and Grinter, R. E. Postcolonial computing. Proceedings of the 28th international conference on Human factors in computing systems - CHI '10, ACM Press (2010), 1311.
[10]
Marshall, M., Kirk, D. S., and Vines, J. Accountable: Exploring the Inadequacies of Transparent Financial Practice in the Non-Profit Sector. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16, ACM Press (2016), 1620--1631.
[11]
Merritt, S., Durrant, A., Reeves, S., and Kirk, D. In dialogue: methodological insights on doing hci research in rwanda. Proceedings of the 2012 ACM annual conference extended abstracts on Human Factors in Computing Systems Extended Abstracts CHI EA '12, ACM Press (2012), 661.
[12]
Salamon, L. M. and Anheier, H. K. In search of the non-profit sector. I: The question of definitions. Voluntas 3, 2 (1992), 125--151.
[13]
Strohmayer, A., Comber, R., and Balaam, M. Exploring Learning Ecologies among People Experiencing Homelessness. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, ACM Press (2015), 2275--2284.
[14]
Strohmayer, A., Laing, M., and Comber, R. Designing Technologies with Sex Work Support Services: Considerations for Collaboration. In S. Dewey, I. Crowhurst and C. Izubgara, eds., International Handbook of Sex Industry Research. Routledge, 2018.
[15]
Vines, J., Clarke, R., Wright, P., McCarthy, J., and Olivier, P. Configuring participation. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI '13, ACM Press (2013), 429.
[16]
Voida, A. and Amy. Shapeshifters in the voluntary sector: exploring the human-centered-computing challenges of nonprofit organizations. interactions 18, 6 (2011), 27.
[17]
Voida, A., Harmon, E., and Al-Ani, B. Bridging between organizations and the public: volunteer coordinators' uneasy relationship with social computing. Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems - CHI '12, ACM Press (2012), 1967.
[18]
Voida, A., Yao, Z., and Korn, M. (Infra)structures of Volunteering. Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing - CSCW '15, ACM Press (2015), 1704--1716.
[19]
Wall, K. M., Kilembe, W., Inambao, M., et al. Implementation of an electronic fingerprint-linked data collection system: a feasibility and acceptability study among Zambian female sex workers. Globalization and health 11, 1 (2015), 27.
[20]
Woelfer, J. P. and Hendry, D. G. Homeless young people and living with personal digital artifacts. Proceedings of the 2011 annual conference on Human factors in computing systems - CHI '11, ACM Press (2011), 1697.
[21]
Yarosh, S. Shifting dynamics or breaking sacred traditions? Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI '13, ACM Press (2013), 3413.
[22]
Yoo, D. and Daisy. Designing with Emerging Publics: The Case of Physician-Assisted Suicide. Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems CHI EA '15, ACM Press (2015), 243--246.

Cited By

View all
  • (2021)On Activism and AcademiaProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445263(1-18)Online publication date: 6-May-2021

Index Terms

  1. Untold Stories: Working with Third Sector Organisations

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
    April 2018
    3155 pages
    ISBN:9781450356213
    DOI:10.1145/3170427
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 20 April 2018

    Check for updates

    Author Tags

    1. charity
    2. ethics
    3. good practice guidance
    4. methodology
    5. reflection
    6. third sector

    Qualifiers

    • Abstract

    Funding Sources

    • EPSRC Centre for Doctoral Training in Digital Civics

    Conference

    CHI '18
    Sponsor:

    Acceptance Rates

    CHI EA '18 Paper Acceptance Rate 1,208 of 3,955 submissions, 31%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

    Upcoming Conference

    CHI '25
    CHI Conference on Human Factors in Computing Systems
    April 26 - May 1, 2025
    Yokohama , Japan

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)32
    • Downloads (Last 6 weeks)7
    Reflects downloads up to 12 Nov 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2021)On Activism and AcademiaProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445263(1-18)Online publication date: 6-May-2021

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media