abstract

Exploring Tangible Ways to Evaluate User Experience for Elders

Authors:

Iyubanit Rodríguez,

Andrés Lucero,

Valeria HerskovicAuthors Info & Claims

CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems

Paper No.: LBW589, Pages 1 - 6

https://doi.org/10.1145/3170427.3188450

Published: 20 April 2018 Publication History

Abstract

While user experience assessment enables understanding users' perception about a product, limitations have been encountered when elders use questionnaires to evaluate user experience. In this paper we present the design process of Aestimo, a tangible interface to assist elderly people when evaluating the user experience of interactive prototypes. Our prototype is a simplification of the AttrakDiff questionnaire, which gives a chance to record one's overall opinion (i.e., speech) and emotions. In addition, our design uses playful interaction styles that are familiar to the elderly. In a preliminary evaluation, elderly found Aestimo entertaining and easy to use. As future work, we aim to explore new materials in building Aestimo and to perform a comprehensive evaluation with several elders.

References

[1]

American Psychological Association. 2017. Older Adults health and age-related changes reality vs myth. (2017). http://www.apa.org/pi/aging/resources/guides/myth-reality.pdf

[2]

P. Cheng, A. Lucero, and J. Buur. 2016. PAUSE: Exploring Mindful Touch Interaction on Smartphones. In Proceedings of the 20th International Academic Mindtrek Conference (AcademicMindtrek '16). ACM, New York, NY, USA, 184--191.

Digital Library

[3]

K. Gerling, F. Schulte, and M. Masuch. 2011. Designing and Evaluating Digital Games for Frail Elderly Persons. In Proceedings of Conference on Advances in Computer Entertainment Technology (ACE '11). ACM, NY, USA, Article 62, 8 pages.

Digital Library

[4]

C. Golsteijn, S. Gallache, L. Koeman, L. Wall, S. Andberg, Y. Rogers, and L. Capra. 2015. VoxBox: A Tangible Machine That Gathers Opinions from the Public at Events. In Proceedings of Conference on Tangible, Embedded, and Embodied Interaction (TEI '15). ACM, NY, USA, 201--208.

Digital Library

[5]

J. Häikiö, A. Wallin, M. Isomursu, H. Ailisto, T. Matinmikko, and T. Huomo. 2007. Touch-based User Interface for Elderly Users. In Proceedings of Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI '07). ACM, NY, USA, 289--296.

Digital Library

[6]

V. Hanson. 2009. Age and Web Access: The Next Generation. In Proceedings of Cross-Disciplinary Conference on Web Accessibililty (W4A '09). ACM, NY, USA, 7--15.

Digital Library

[7]

M. Harjumaa and M. Isomursu. 2012. Field Work With Older Users-Challenges in Design and Evaluation of Information Systems. (01 2012).

[8]

M. Heerink, B. Krose, V. Evers, and B. Wielinga. 2006. Studying the acceptance of a robotic agent by elderly users. Journal of Assistive Robotics and Mechatronics, Vol. 7. 33--43.

[9]

J. Isleifsdottir and M. Larusdottir. 2008. Measuring the user experience of a task oriented software. In Proceedings of Workshop on Meaningful Measures: Valid Useful User Experience Measurement. 97--101.

[10]

ISO DIS 9241--210. 2010. Ergonomics of human system interaction - part 210. Technical Report. Inter. Organization for Standardization, Switzerland.

[11]

A. Lucero, E. Karapanos, J. Arrasvuori, and H. Korhonen. 2014. Playful or Gameful?: Creating Delightful User Experiences. interactions 21, 3 (May 2014), 34--39.

Digital Library

[12]

M. Nilsson, S. Johansson, and M. Håkansson. 2003. Nostalgia: An Evocative Tangible Interface for Elderly Users. In Extended Abstracts on Human Factors in Computing Systems (CHI EA '03). ACM, NY, USA, 964--965.

Digital Library

[13]

T. Oritsland and J. Buur. 2000. Taking the Best from a Company History - Designing with Interaction Styles. In Proceedings of Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques (DIS '00). ACM, NY, USA, 27--38.

Digital Library

[14]

D. C. Park and A. H. Gutchess. 2000. Cognitive Aging and Everyday Life. Psychology Press.

[15]

I. Rodríguez, G. Cajamarca, V. Herskovic, C. Fuentes, and M. Campos. 2017. Helping Elderly Users Report Pain Levels: A Study of User Experience with Mobile and Wearable Interfaces. Mobile Information Systems 2017 (Nov 2017), 12.

[16]

S. Wolfgang. 2011. Tangible Interfaces As a Chance for Higher Technology Acceptance by the Elderly. In Proceedings Conference on Computer Systems and Technologies (CompSysTech '11). ACM, NY, USA, 311--316.

Digital Library

[17]

M. Ziat, H. Yao, R. Schmitt, and V. Hayward. 2016. FrontPanel: Tangible User Interface for Touch-Screens Dedicated to Elderly. In Proceedings Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA '16). ACM, NY, USA, 3808--3811.

Digital Library

Cited By

Zhou NDevleminck SGeurts L(2024)Tangible Affect: A Literature Review of Tangible Interactive Systems Addressing Human Core Affect, Emotions and MoodsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661608(424-440)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661608
Mahler MMurphy A(2024)Risk of desirable user experiences: insights from those who create, facilitate and accept mobile paymentsElectronic Commerce Research10.1007/s10660-024-09835-4Online publication date: 15-Apr-2024
https://doi.org/10.1007/s10660-024-09835-4
Rodríguez ICajamarca GHerskovic V(2022)When does self-report of pain occur?: A study of older adultsPeerJ10.7717/peerj.1371610(e13716)Online publication date: 19-Jul-2022
https://doi.org/10.7717/peerj.13716
Show More Cited By

Index Terms

Exploring Tangible Ways to Evaluate User Experience for Elders
1. Human-centered computing

Recommendations

Aestimo: A Tangible Kit to Evaluate Older Adults’ User Experience
Human-Computer Interaction – INTERACT 2019
Abstract
Surveys and questionnaires are commonly used to capture people’s experiences with technology. However, some older users experience issues when reading and filling out forms, and inexperienced computer users may not be comfortable with web-based ...
Tangible viewpoints: a physical approach to multimedia stories
MULTIMEDIA '02: Proceedings of the tenth ACM international conference on Multimedia

We present a multimedia storytelling system that couples a tangible interface with a multiple viewpoint approach to interactive narratives. Over the centuries, stories have moved from the physical environment (around campfires and on the stage), to the ...
User Experience Research, Experience Design, and Evaluation Methods for Museum Mixed Reality Experience

Wearable Mixed Reality (MR) technology is a tool that gives people a new enhanced experience that they have not encountered before. This study shows the process of designing new museum experiences while considering how this technology changes previous ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems

April 2018

3155 pages

ISBN:9781450356213

DOI:10.1145/3170427

General Chairs:
Regan Mandryk
University of Saskatchewan, Canada
,
Mark Hancock
University of Waterloo, Canada
,
Program Chairs:
Mark Perry
Brunel University London, UK
,
Anna Cox
University College London, UK

Copyright © 2018 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 April 2018

Check for updates

Author Tags

Qualifiers

Abstract

Funding Sources

CONICYT-PCHA/Doctorado Nacional
Universidad de Costa Rica
CONICIT and MICIT Costa Rica

Conference

CHI '18

Sponsor:

SIGCHI

CHI '18: CHI Conference on Human Factors in Computing Systems

April 21 - 26, 2018

Montreal QC, Canada

Acceptance Rates

CHI EA '18 Paper Acceptance Rate 1,208 of 3,955 submissions, 31%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

8
Total Citations
View Citations
494
Total Downloads

Downloads (Last 12 months)28
Downloads (Last 6 weeks)2

Reflects downloads up to 18 Aug 2024

Other Metrics

View Author Metrics

Citations

Cited By

Zhou NDevleminck SGeurts L(2024)Tangible Affect: A Literature Review of Tangible Interactive Systems Addressing Human Core Affect, Emotions and MoodsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661608(424-440)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661608
Mahler MMurphy A(2024)Risk of desirable user experiences: insights from those who create, facilitate and accept mobile paymentsElectronic Commerce Research10.1007/s10660-024-09835-4Online publication date: 15-Apr-2024
https://doi.org/10.1007/s10660-024-09835-4
Rodríguez ICajamarca GHerskovic V(2022)When does self-report of pain occur?: A study of older adultsPeerJ10.7717/peerj.1371610(e13716)Online publication date: 19-Jul-2022
https://doi.org/10.7717/peerj.13716
Cajamarca GHerskovic V(2022)Understanding experiences and expectations from active, independent older women in Chile towards technologies to manage their healthInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2022.102867166:COnline publication date: 1-Oct-2022
https://dl.acm.org/doi/10.1016/j.ijhcs.2022.102867
Nissen BNeumann VMikusz MGianni RClinch SSpeed CDavies NBrewster SFitzpatrick GCox AKostakos V(2019)Should I Agree?Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300745(1-13)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300745
Sackl ASchatz RSuette STscheligi M(2019)From Low Vision to High Quality: Video QoE Enhancement for Visually Impaired Users2019 Eleventh International Conference on Quality of Multimedia Experience (QoMEX)10.1109/QoMEX.2019.8743323(1-6)Online publication date: Jun-2019
https://doi.org/10.1109/QoMEX.2019.8743323
Rodriguez IRossel PFernández MFuentes CLeón AHerskovic V(2019)InMyDay: a study on input styles for a digital diary for older usersJournal of Ambient Intelligence and Humanized Computing10.1007/s12652-019-01213-514:1(65-74)Online publication date: 28-Jan-2019
https://doi.org/10.1007/s12652-019-01213-5
Rodríguez IKaryda MLucero AHerskovic V(2019)Aestimo: A Tangible Kit to Evaluate Older Adults’ User ExperienceHuman-Computer Interaction – INTERACT 201910.1007/978-3-030-29381-9_2(13-32)Online publication date: 23-Aug-2019
https://doi.org/10.1007/978-3-030-29381-9_2

View Options

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents