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Feedback Methods in HRI: Studying their effect on Real-Time Trust and Operator Workload

Authors:

Siddharth Agrawal,

Holly YancoAuthors Info & Claims

HRI '18: Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction

Pages 49 - 50

https://doi.org/10.1145/3173386.3177031

Published: 01 March 2018 Publication History

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Abstract

Previous studies in HRI have found that timing of reliability drops during a human-robot interaction affect real-time trust and control allocation strategy. Studies have also been conducted to examine the impact of providing continuous feedback about robot confidence on trust, operator workload and optimisation of control allocation strategy, during a human-robot collaborative task. In this paper, we discuss how we wish to further explore different methodologies of giving feedback and study their impact on trust, control allocation and workload. We would be conducting new studies using the similar study design as used by Desai et al. [1] in their study. We will be incorporating a few changes in the method of providing feedback. The goal is to compare the results of the new study with the old one and to have an analysis of the effect of different feedback methodologies on real-time trust, workload and control allocation strategy.

References

[1]

M Desai, P Kaniarasu, M Medvedev, A Steinfeld, H Yanco. Impact of robot failures and feedback on real-time trust in Proceedings of the 8th ACM/IEEE Int. Conference on Human-Robot Interaction

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[2]

"Desai, M.; Medvedev, M.; Vazquez, M.; McSheehy, S.; GadeaOmelchenko, S.; Bruggeman, C.; Steinfeld, A.; and Yanco, H. Effects of Changing Reliability on Trust of Robot Systems. In Proceedings of the Seventh Annual ACM/IEEE International Conference on Human-Robot Interaction, Boston, MA.

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[3]

Verame, Costanza and Ramchurn. Effect of Displaying System Confidence Information on the Usage of Autonomous Systems for Non-Specialist Applications: A Lab Study. In CHI, 2016:

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[4]

Stadler, S., Mirnig, N., Weiss, A. and Tscheligi, M. Feedback is like Cinderella! The important role of feedback when humans and robots are working together in the factory. In Workshop "Feedback in HRI" at RO-MAN 2012 (2012).

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Cited By

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Schwaninger IGüldenpfennig FWeiss AFitzpatrick G(2021)What Do You Mean by Trust? Establishing Shared Meaning in Interdisciplinary Design for Assistive TechnologyInternational Journal of Social Robotics10.1007/s12369-020-00742-w13:8(1879-1897)Online publication date: 6-Jun-2021
https://doi.org/10.1007/s12369-020-00742-w
Olatunji SOron-Gilad TSarne-Fleischmann VEdan Y(2020)User-centered feedback design in person-following robots for older adultsPaladyn, Journal of Behavioral Robotics10.1515/pjbr-2020-000711:1(86-103)Online publication date: 7-Apr-2020
https://doi.org/10.1515/pjbr-2020-0007
Avioz-Sarig OOlatunji SSarne-Fleischmann VEdan Y(2020)Robotic System for Physical Training of Older AdultsInternational Journal of Social Robotics10.1007/s12369-020-00697-y13:5(1109-1124)Online publication date: 30-Sep-2020
https://doi.org/10.1007/s12369-020-00697-y
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Index Terms

Feedback Methods in HRI: Studying their effect on Real-Time Trust and Operator Workload
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. Field studies
      2. User studies
    2. Interaction paradigms
      1. Collaborative interaction
  2. Interaction design
    1. Interaction design process and methods
      1. User centered design
      2. User interface design

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Published In

HRI '18: Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction

March 2018

431 pages

ISBN:9781450356152

DOI:10.1145/3173386

General Chairs:
Takayuki Kanda
ATR, Japan
,
Selma Ŝabanović
Indiana University Bloomington, USA
,
Program Chairs:
Guy Hoffman
Cornell University, USA
,
Adriana Tapus
ENSTA-ParisTech, France

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 01 March 2018

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National Science Foundation

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HRI '18

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SIGAI
SIGCHI
IEEE-RAS

HRI '18: ACM/IEEE International Conference on Human-Robot Interaction

March 5 - 8, 2018

IL, Chicago, USA

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HRI '18 Paper Acceptance Rate 49 of 206 submissions, 24%;

Overall Acceptance Rate 192 of 519 submissions, 37%

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Schwaninger IGüldenpfennig FWeiss AFitzpatrick G(2021)What Do You Mean by Trust? Establishing Shared Meaning in Interdisciplinary Design for Assistive TechnologyInternational Journal of Social Robotics10.1007/s12369-020-00742-w13:8(1879-1897)Online publication date: 6-Jun-2021
https://doi.org/10.1007/s12369-020-00742-w
Olatunji SOron-Gilad TSarne-Fleischmann VEdan Y(2020)User-centered feedback design in person-following robots for older adultsPaladyn, Journal of Behavioral Robotics10.1515/pjbr-2020-000711:1(86-103)Online publication date: 7-Apr-2020
https://doi.org/10.1515/pjbr-2020-0007
Avioz-Sarig OOlatunji SSarne-Fleischmann VEdan Y(2020)Robotic System for Physical Training of Older AdultsInternational Journal of Social Robotics10.1007/s12369-020-00697-y13:5(1109-1124)Online publication date: 30-Sep-2020
https://doi.org/10.1007/s12369-020-00697-y
Saeidi HWang Y(2019)Incorporating Trust and Self-Confidence Analysis in the Guidance and Control of (Semi)Autonomous Mobile Robotic SystemsIEEE Robotics and Automation Letters10.1109/LRA.2018.28864064:2(239-246)Online publication date: Apr-2019
https://doi.org/10.1109/LRA.2018.2886406

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Robot Errors in Proximate HRI: How Functionality Framing Affects Perceived Reliability and Trust

The Influence of Social Presence, Social Exchange and Feedback Features on SNS Continuous Use: The Facebook Context

The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation

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Robot Errors in Proximate HRI: How Functionality Framing Affects Perceived Reliability and Trust

The Influence of Social Presence, Social Exchange and Feedback Features on SNS Continuous Use: The Facebook Context

The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation

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