short-paper

Talking to Ana: A Mobile Self-Anamnesis Application with Conversational User Interface

Authors:

Kerstin Denecke,

Sandra Lutz Hochreutener,

Annkathrin Pöpel,

Richard MayAuthors Info & Claims

DH '18: Proceedings of the 2018 International Conference on Digital Health

Pages 85 - 89

https://doi.org/10.1145/3194658.3194670

Published: 23 April 2018 Publication History

Abstract

Normally, a physician is collecting a patient's medical history under time pressure during the initial patient interview. This leads to incomplete, erroneous data with negative effects on treatment and patient safety. The objective of this work is to introduce a concept for a self-anamnesis realized as a mobile application for patients. We implement the concept for the concrete example of self-anamnesis in music therapy. For this purpose, requirements are collected in discussions with music therapists. A conversational user interface is chosen to simulate the patient-therapist conversation. The self-anamnesis application is equipped with 63 questions that are asked subsequently to the user. We have chosen a rule-based approach for realizing the chat conversation and used the Artificial Intelligence Markup Language (AIML) for encapsulating the questions and responses of the chatbot. In contrast to digital questionnaires, the application of a conversational user interface in the context of collecting information regarding a patient's medical history, provides several benefits: the user can be encouraged to complete all queries and can ask clarifying questions in case something is unclear.

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Cited By

Gibelli FBailo PPesel GRicci G(2024)Preserving Patient Stories: Bioethical and Legal Implications Related to the Shift from Traditional to Digital AnamnesisClinics and Practice10.3390/clinpract1404009514:4(1196-1213)Online publication date: 21-Jun-2024
https://doi.org/10.3390/clinpract14040095
Kong HZhu RLu AHe MYuwen W(2022)The Effects of Data Visualization on User Perceptions of a Health Chatbot2022 Workshop on Visual Analytics in Healthcare (VAHC)10.1109/VAHC57815.2022.10108519(01-06)Online publication date: 5-Nov-2022
https://doi.org/10.1109/VAHC57815.2022.10108519
Kempt HHeilinger JNagel S(2022)“I’m afraid I can’t let you do that, Doctor”: meaningful disagreements with AI in medical contextsAI & SOCIETY10.1007/s00146-022-01418-x38:4(1407-1414)Online publication date: 16-Mar-2022
https://doi.org/10.1007/s00146-022-01418-x
Show More Cited By

Index Terms

Talking to Ana: A Mobile Self-Anamnesis Application with Conversational User Interface
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Natural language interfaces
2. Information systems
  1. Information systems applications
    1. Decision support systems
    2. Mobile information processing systems

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Information

Published In

cover image ACM Conferences

DH '18: Proceedings of the 2018 International Conference on Digital Health

April 2018

172 pages

ISBN:9781450364935

DOI:10.1145/3194658

General Chair:
Patty Kostkova
University College London, UK
,
Program Chairs:
Floriana Grasso
University of Liverpool, UK
,
Carlos Castillo
Eurecat, Spain
,
Yelena Mejova
QCRI, Qatar
,
Arnold Bosman
Transmissible, Netherlands
,
Michael Edelstein
Chatham House, UK

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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IW3C2: International World Wide Web Conference Committee
University College London: University College London

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SIGKDD: ACM Special Interest Group on Knowledge Discovery in Data

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 April 2018

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Short-paper

Funding Sources

Hasler Stiftung

Conference

DH'18

Sponsor:

IW3C2
University College London

DH'18: International Digital Health Conference

April 23 - 26, 2018

Lyon, France

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Cited By

Gibelli FBailo PPesel GRicci G(2024)Preserving Patient Stories: Bioethical and Legal Implications Related to the Shift from Traditional to Digital AnamnesisClinics and Practice10.3390/clinpract1404009514:4(1196-1213)Online publication date: 21-Jun-2024
https://doi.org/10.3390/clinpract14040095
Kong HZhu RLu AHe MYuwen W(2022)The Effects of Data Visualization on User Perceptions of a Health Chatbot2022 Workshop on Visual Analytics in Healthcare (VAHC)10.1109/VAHC57815.2022.10108519(01-06)Online publication date: 5-Nov-2022
https://doi.org/10.1109/VAHC57815.2022.10108519
Kempt HHeilinger JNagel S(2022)“I’m afraid I can’t let you do that, Doctor”: meaningful disagreements with AI in medical contextsAI & SOCIETY10.1007/s00146-022-01418-x38:4(1407-1414)Online publication date: 16-Mar-2022
https://doi.org/10.1007/s00146-022-01418-x
Möllmann NMirbabaie MStieglitz S(2021)Is it alright to use artificial intelligence in digital health? A systematic literature review on ethical considerationsHealth Informatics Journal10.1177/1460458221105239127:4Online publication date: 22-Dec-2021
https://doi.org/10.1177/14604582211052391
May RDenecke K(2021)Security, privacy, and healthcare-related conversational agents: a scoping reviewInformatics for Health and Social Care10.1080/17538157.2021.198357847:2(194-210)Online publication date: 7-Oct-2021
https://doi.org/10.1080/17538157.2021.1983578
Mirbabaie MHofeditz LFrick NStieglitz S(2021)Artificial intelligence in hospitals: providing a status quo of ethical considerations in academia to guide future researchAI & SOCIETY10.1007/s00146-021-01239-437:4(1361-1382)Online publication date: 28-Jun-2021
https://doi.org/10.1007/s00146-021-01239-4
Safi ZAbd-Alrazaq AKhalifa MHouseh M(2020)Technical Aspects of Developing Chatbots for Medical Applications: Scoping ReviewJournal of Medical Internet Research10.2196/1912722:12(e19127)Online publication date: 18-Dec-2020
https://doi.org/10.2196/19127
Choudhury AAsan O(2020)Role of Artificial Intelligence in Patient Safety Outcomes: Systematic Literature ReviewJMIR Medical Informatics10.2196/185998:7(e18599)Online publication date: 24-Jul-2020
https://doi.org/10.2196/18599
Tudor Car LDhinagaran DKyaw BKowatsch TJoty STheng YAtun R(2020)Conversational Agents in Health Care: Scoping Review and Conceptual AnalysisJournal of Medical Internet Research10.2196/1715822:8(e17158)Online publication date: 7-Aug-2020
https://doi.org/10.2196/17158
Gunathilaka LWeerasinghe WWickramasinghe IWelgama VWeerasinghe A(2020)The Use of Conversational Interfaces in Long Term Patient Care2020 20th International Conference on Advances in ICT for Emerging Regions (ICTer)10.1109/ICTer51097.2020.9325473(131-136)Online publication date: 4-Nov-2020
https://doi.org/10.1109/ICTer51097.2020.9325473
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