research-article

Design Guidelines for Assistance Systems Supporting Sustainable Purchase Decisions

Authors:

Antonio KrügerAuthors Info & Claims

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

Pages 1333 - 1344

https://doi.org/10.1145/3196709.3196726

Published: 08 June 2018 Publication History

Abstract

While shoppers increasingly value sustainable products, considering sustainability can be difficult and time-consuming while shopping. In an expert workshop with 22 stakeholders, we gathered requirements for an assistance system supporting customers in identifying the sustainability of products at the point of sale. We integrated the resulting demands in a first mockup prototype, which was tested and discussed with a focus group. From the workshop and the focus group discussion, we deduced a set of ten guidelines for sustainability-oriented assistance systems. These guidelines were transferred into a prototypical mobile application, which allows customers to specify their personal understanding of multiple dimensions of sustainability. According to this profile, they receive easily understandable ratings for scanned products while shopping. A user study in a real supermarket strengthens the deduced guidelines and indicates that such a system can support customers to make more sustainable product choices.

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Cited By

Bustamante-Mora ADiéguez-Rebolledo MHormazábal YMillar LCadena R(2024)Challenges and Opportunities for Sustainable Engineering: Products, Services, Technologies, and Social Inclusivity with a Gender ApproachSustainability10.3390/su1605188816:5(1888)Online publication date: 25-Feb-2024
https://doi.org/10.3390/su16051888
Pang FGrace RKropczynski J(2024)From Seed to Compost: A Systematic Review of the Impact of Digital Technologies Across the Community Food System LifecycleProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685396(1-17)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685396
Yu TShakeri GKoelle M(2024)"If you don't feel guilty, you won't take responsibility" - Co-Speculating on Digital Technologies That Encourage Sustainable ConsumptionProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685374(1-18)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685374
Show More Cited By

Index Terms

Design Guidelines for Assistance Systems Supporting Sustainable Purchase Decisions
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Conferences

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

June 2018

1418 pages

ISBN:9781450351980

DOI:10.1145/3196709

General Chairs:
Ilpo Koskinen
University of Twente
,
Youn-kyung Lim
KAIST
,
Program Chairs:
Teresa Cerratto-Pargman
Stockholm University
,
Kenny Chow
The Hong Kong Polytechnic University
,
William Odom
Simon Fraser University

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 June 2018

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Bundesministerium für Bildung und Forschung

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DIS '18

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SIGCHI

DIS '18: Designing Interactive Systems Conference 2018

June 9 - 13, 2018

Hong Kong, China

Acceptance Rates

DIS '18 Paper Acceptance Rate 107 of 487 submissions, 22%;

Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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Cited By

Bustamante-Mora ADiéguez-Rebolledo MHormazábal YMillar LCadena R(2024)Challenges and Opportunities for Sustainable Engineering: Products, Services, Technologies, and Social Inclusivity with a Gender ApproachSustainability10.3390/su1605188816:5(1888)Online publication date: 25-Feb-2024
https://doi.org/10.3390/su16051888
Pang FGrace RKropczynski J(2024)From Seed to Compost: A Systematic Review of the Impact of Digital Technologies Across the Community Food System LifecycleProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685396(1-17)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685396
Yu TShakeri GKoelle M(2024)"If you don't feel guilty, you won't take responsibility" - Co-Speculating on Digital Technologies That Encourage Sustainable ConsumptionProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685374(1-18)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685374
Benthem de Grave RBull CMonjardino de Souza Monteiro DMargariti EMcMurchy GHutchinson JSmeddinck J(2023)Smartphone Apps for Food Purchase Choices: A Scoping Review of Designs and Opportunities and Challenges (Preprint)Journal of Medical Internet Research10.2196/45904Online publication date: 14-Feb-2023
https://doi.org/10.2196/45904
Yazaki TUriu DWatanabe YTakagi RKashino ZInami M(2023)“Oh, could you also grab that?”: A case study on enabling elderly person to remotely explore a supermarket using a wearable telepresence systemProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627799(340-352)Online publication date: 3-Dec-2023
https://dl.acm.org/doi/10.1145/3626705.3627799
Papenmeier AHienert DKammerer YSeifert CKern D(2023)Know What Not To Know: Users’ Perception of Abstaining ClassifiersCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3596622(169-172)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3596622
Perovich LTitcomb CHirsch THelmuth BHarteveld C(2023)Sustainable HCI Under Water: Opportunities for Research with Oceans, Coastal Communities, and Marine SystemsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581291(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581291
de Kervenoael RSchwob AHasan RKemari S(2023)Food choice and the epistemic value of the consumption of recommender systems: the case of Yuka’s perceived value in FranceBehaviour & Information Technology10.1080/0144929X.2023.221208843:7(1381-1400)Online publication date: 10-May-2023
https://doi.org/10.1080/0144929X.2023.2212088
Lindrup MSkov MRaptis D(2022)Between Egoism and Altruism: A Mixed-Methods Study of Reflections about Energy Use in the Life Cycle of High Preference Grocery ProductsNordic Human-Computer Interaction Conference10.1145/3546155.3546686(1-10)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3546686
Lindrup MCheon ESkov MRaptis D(2021)One Byte at a Time: Insights about Meaningful Data for Sustainable Food Consumption PracticesProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462121(683-696)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462121
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