research-article

The Great Migration: How IT Training Moved From Live Workshops to Asynchronous Online Courses

Author:

Beth Lynn NolenAuthors Info & Claims

SIGUCCS '18: Proceedings of the 2018 ACM SIGUCCS Annual Conference

Pages 99 - 102

https://doi.org/10.1145/3235715.3235736

Published: 11 September 2018 Publication History

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Abstract

Due to changes in the technology training landscape, IT Training (part of University IT Services at Indiana University) needed to change their training model from classroom-led workshops to online, self-study courses in order to effectively meet learner needs. The process involved exploring how to convert and structure existing training content, finding ways to keep the content engaging, and determining how best to provide content to both IU and non-IU audiences. The process of migrating from in-person training to online content was not without its problems, but when the courses were released in their new format, learner reception was positive.

Index Terms

The Great Migration: How IT Training Moved From Live Workshops to Asynchronous Online Courses
1. Applied computing
  1. Education
    1. Learning management systems
2. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management
        Computer and information systems training

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Information

Published In

SIGUCCS '18: Proceedings of the 2018 ACM SIGUCCS Annual Conference

September 2018

203 pages

ISBN:9781450355827

DOI:10.1145/3235715

General Chair:
Miranda Carney-Morris
Lewis & Clark College
,
Program Chairs:
Julio Appling
Lewis and Clark College
,
Alexa Spigelmyer
Penn State University

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 September 2018

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SIGUCCS '18

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SIGUCCS

SIGUCCS '18: ACM SIGUCCS Annual Conference

October 7 - 10, 2018

Florida, Orlando, USA

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Overall Acceptance Rate 123 of 170 submissions, 72%

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Index Terms

Recommendations

Designing a Mixed Training Method (Synchronous and Asynchronous) to Be Offered Online for the Development of Skills for Teachers in Training

Adventures in Teams Calls: Developing training on a short timeline to support IU's Teams Phone migration

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