research-article

Supporting the design of sharing economy services: learning from technology-mediated sharing practices of both digital and physical artifacts

Authors:

Jeremías Albano,

Marc LangheinrichAuthors Info & Claims

NordiCHI '18: Proceedings of the 10th Nordic Conference on Human-Computer Interaction

Pages 323 - 337

https://doi.org/10.1145/3240167.3240203

Published: 29 September 2018 Publication History

Abstract

Sharing personal digital information online has been a common activity for many years. However, the recent rise of sharing economy services has since expanded the set of "things" one can share. How does the sharing of such physical artifacts differ from "traditional" sharing practices of photos and status updates? This paper attempts to consolidate the existing body of work on both sharing personal digital content (e.g., social networking) and personal physical artifacts (e.g., apartment, car sharing), and attempts to identify both commonalities and differences between them. We summarize existing research on the diversity of shared content, users' motivations to share, audience management, privacy & trust issues, and user experience requirements. We also conduct 16 semi-structured interviews with both design practitioners and sharing economy domain experts to formulate a set of design implications for devising novel sharing economy services.

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NordiCHI '18: Proceedings of the 10th Nordic Conference on Human-Computer Interaction

September 2018

1002 pages

ISBN:9781450364379

DOI:10.1145/3240167

General Chairs:
Tone Bratteteig
University of Oslo
,
Frode Eika Sandnes
Oslo Metropolitan University
,
Publications Chair:
Gerd Berget
Oslo Metropolitan University

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Published: 29 September 2018

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Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung

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NordiCHI'18

NordiCHI'18: Nordic Conference on Human-Computer Interaction

September 29 - October 3, 2018

Oslo, Norway

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NordiCHI '18 Paper Acceptance Rate 59 of 240 submissions, 25%;

Overall Acceptance Rate 379 of 1,572 submissions, 24%

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https://dl.acm.org/doi/10.1145/3603555.3609312
Guilliams ARubens UBanneux FChapeau PMarée R(2023)Shareish (Share & Cherish): an open-source, map-based, web platform to foster mutual aidProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593790(238-251)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593790
Fedosov ASubasi OOchsenbein LHuang EMaiden NSas C(2022)Supporting Designers in the Sharing Economy Through a Generative Design Cards ToolkitProceedings of the 14th Conference on Creativity and Cognition10.1145/3527927.3535203(498-504)Online publication date: 20-Jun-2022
https://dl.acm.org/doi/10.1145/3527927.3535203
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