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Perception of Culture-specific Gaze Behaviors of Agents and Gender Effects

Published: 04 December 2018 Publication History
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  • Abstract

    Gaze plays an important role in human-human communication. Adequate gaze control of a virtual agent is also essential for successful and believable human-agent interaction. Researchers on HAI have developed gaze control models by taking account of gaze duration, frequency, and timing of gaze aversion. However, cultural differences in gaze behaviors have not been focused enough. We aimed to investigate cultural differences in gaze behaviors and their perception by developing virtual agents with Japanese gaze behaviors, American gaze behaviors, and fixed gaze behaviors. We then compared their effects on the impressions of the agents and interactions. Our first experimental results with Japanese participants suggested that the impression of the agent is affected by participants' shyness and familiarity of the gaze patterns performed by the agent. This paper reports the results of our second experiment that investigated the effects of the gender of agents and the gender of participants on perception of culture-specific gaze behaviors. The preliminary results suggests there are differences between the gender of participants and agents on the perception of favorable gaze behaviors. The female participants had a better impression on the agent of the same gender that performed the American gaze behavior, while the male participants preferred the agents with the Japanese gaze behavior. These results indicate favorable gaze behaviors vary according to users' gender and agents' gender.

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    Cited By

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    • (2023)Participatory Design of Virtual Humans for Mental Health Support Among North American Computer Science Students: Voice, Appearance, and the Similarity-attraction EffectACM Transactions on Applied Perception10.1145/361396120:3(1-27)Online publication date: 20-Sep-2023
    • (2021)Should a Driving Support Agent Provide Explicit Instructions to the User? Video-based Study Focused on Politeness StrategiesProceedings of the 9th International Conference on Human-Agent Interaction10.1145/3472307.3484160(157-164)Online publication date: 9-Nov-2021
    • (2020)Gender Stereotypes in Virtual AgentsProceedings of the 20th ACM International Conference on Intelligent Virtual Agents10.1145/3383652.3423876(1-8)Online publication date: 20-Oct-2020

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    cover image ACM Conferences
    HAI '18: Proceedings of the 6th International Conference on Human-Agent Interaction
    December 2018
    402 pages
    ISBN:9781450359535
    DOI:10.1145/3284432
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 04 December 2018

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    Author Tags

    1. cross-culture
    2. evaluation
    3. gaze
    4. gender
    5. human-agent interaction
    6. intelligent virtual agents
    7. non-verbal behavior
    8. perception

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    • Research-article

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    • JSPS KAKENHI

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    HAI '18
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    HAI '18: 6th International Conference on Human-Agent Interaction
    December 15 - 18, 2018
    Southampton, United Kingdom

    Acceptance Rates

    HAI '18 Paper Acceptance Rate 40 of 92 submissions, 43%;
    Overall Acceptance Rate 121 of 404 submissions, 30%

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    Cited By

    View all
    • (2023)Participatory Design of Virtual Humans for Mental Health Support Among North American Computer Science Students: Voice, Appearance, and the Similarity-attraction EffectACM Transactions on Applied Perception10.1145/361396120:3(1-27)Online publication date: 20-Sep-2023
    • (2021)Should a Driving Support Agent Provide Explicit Instructions to the User? Video-based Study Focused on Politeness StrategiesProceedings of the 9th International Conference on Human-Agent Interaction10.1145/3472307.3484160(157-164)Online publication date: 9-Nov-2021
    • (2020)Gender Stereotypes in Virtual AgentsProceedings of the 20th ACM International Conference on Intelligent Virtual Agents10.1145/3383652.3423876(1-8)Online publication date: 20-Oct-2020

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