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The effect of subjective speech on product recommendation virtual agent

Authors:

Tetsuya Matsui,

Seiji YamadaAuthors Info & Claims

IUI '19 Companion: Companion Proceedings of the 24th International Conference on Intelligent User Interfaces

Pages 109 - 110

https://doi.org/10.1145/3308557.3308697

Published: 16 March 2019 Publication History

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Abstract

In this paper, we verify the effect of a VH's objective and subjective speech. We hypothesized that the effect of objective and subjective speech depends on the topics that a VH speaks about and predicted that subjective speech is effective when a VH speaks about topics that it prefers. To verify this hypothesis, we performed an experiment with two parameters and two levels. One parameter was "persuasion strategy," and the level was "objective" or "subjective." The other parameter was "topic" and the level was "not according with preference" or "according with preference" The result shows that the effect of subjective speech depends on the preferences of a product recommendation virtual agent as perceived by users.

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Cited By

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Falconnet ACoursaris CBeringer JVan Osch WSénécal SLéger P(2023)Improving User Experience with Recommender Systems by Informing the Design of Recommendation MessagesApplied Sciences10.3390/app1304270613:4(2706)Online publication date: 20-Feb-2023
https://doi.org/10.3390/app13042706
Matsui TYamada S(2023)A design of trip recommendation robot agents with opinionsMultimedia Tools and Applications10.1007/s11042-023-14747-w82:27(41861-41877)Online publication date: 20-Apr-2023
https://dl.acm.org/doi/10.1007/s11042-023-14747-w
Falconnet AVan Osch WBeringer JLéger PCoursaris C(2021)Improving User Experience Through Recommendation Message Design: A Systematic Literature Review of Extant Literature on Recommender Systems and Message DesignHuman Interface and the Management of Information. Information Presentation and Visualization10.1007/978-3-030-78321-1_13(163-181)Online publication date: 24-Jul-2021
https://dl.acm.org/doi/10.1007/978-3-030-78321-1_13

Index Terms

The effect of subjective speech on product recommendation virtual agent
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models

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Published In

IUI '19 Companion: Companion Proceedings of the 24th International Conference on Intelligent User Interfaces

March 2019

173 pages

ISBN:9781450366731

DOI:10.1145/3308557

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Published: 16 March 2019

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IUI '19: 24th International Conference on Intelligent User Interfaces

March 16 - 20, 2019

California, Marina del Ray

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Overall Acceptance Rate 746 of 2,811 submissions, 27%

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Falconnet ACoursaris CBeringer JVan Osch WSénécal SLéger P(2023)Improving User Experience with Recommender Systems by Informing the Design of Recommendation MessagesApplied Sciences10.3390/app1304270613:4(2706)Online publication date: 20-Feb-2023
https://doi.org/10.3390/app13042706
Matsui TYamada S(2023)A design of trip recommendation robot agents with opinionsMultimedia Tools and Applications10.1007/s11042-023-14747-w82:27(41861-41877)Online publication date: 20-Apr-2023
https://dl.acm.org/doi/10.1007/s11042-023-14747-w
Falconnet AVan Osch WBeringer JLéger PCoursaris C(2021)Improving User Experience Through Recommendation Message Design: A Systematic Literature Review of Extant Literature on Recommender Systems and Message DesignHuman Interface and the Management of Information. Information Presentation and Visualization10.1007/978-3-030-78321-1_13(163-181)Online publication date: 24-Jul-2021
https://dl.acm.org/doi/10.1007/978-3-030-78321-1_13

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Recommendations

Subjective Speech Can Be Useful for Persuasive Virtual Humans: Executing Distinctiveness to Increase the Virtual Humans' Trustworthiness and Persuasion Effect

Improving Social Presence with a Virtual Human via Multimodal Physical -- Virtual Interactivity in AR

A hybrid online-product recommendation system: Combining implicit rating-based collaborative filtering and sequential pattern analysis

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