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Determining the Extractive Casting Mold of Intimate Platforms through Document Theory

Authors:

Benedict Salazar Olgado,

Roderic CrooksAuthors Info & Claims

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 10

https://doi.org/10.1145/3313831.3376850

Published: 23 April 2020 Publication History

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Abstract

This paper introduces document theory as a mechanism to analyze intimate platforms as sociotechnical systems. The theory, developed in documentation studies and applied to HCI, focuses on the casting mold or how agents, through particular means and modes, produce documents that govern social relations. We studied the process of creating a profile by identifying and mapping out the fields asked among the ten most popular online dating apps in the US. By looking at dating profiles as documents and their creation as a process of documentation, we argue that the current casting mold of these intimate platforms is designed to extract profit via invisibilization of labor in digital networks leading to the emergence of a constrained rational market agent. Our study illustrates how document theory makes visible the assumptions of technological systems, calling on us to imagine alternatives beyond incremental design changes given broader structural realities of market and power.

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Cited By

Cho A(2024) Smooth operator: sleuthing Homo oeconomicus on social media platforms through a close reading of design Information, Communication & Society10.1080/1369118X.2024.2352633(1-22)Online publication date: 29-May-2024
https://doi.org/10.1080/1369118X.2024.2352633
Olgado BPei L(2022)Stewarding the Documental Afterlives of Refugee Tech InitiativesProceedings of the ACM on Human-Computer Interaction10.1145/35555606:CSCW2(1-23)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555560
Pidoux J(2022)A comparative study of algorithmic–user classification practices in online dating: a human–machine learning processPorn Studies10.1080/23268743.2022.210435210:2(191-209)Online publication date: 19-Aug-2022
https://doi.org/10.1080/23268743.2022.2104352
Show More Cited By

Index Terms

Determining the Extractive Casting Mold of Intimate Platforms through Document Theory
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models

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cover image ACM Conferences

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

10688 pages

ISBN:9781450367080

DOI:10.1145/3313831

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
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Florian 'Floyd' Mueller
Monash University, Australia
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David Verweij
Newcastle University, UK
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Josh Andres
RMIT, Australia
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Program Chairs:
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University of British Columbia, Canada
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Andy Cockburn
University of Canterbury, New Zealand
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Ignacio Avellino
University of Maryland Baltimore County, USA
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Grenoble Alpes University, France
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Pernille Bjørn
University of Copenhagen, Denmark
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Shengdong (Shen) Zhao
National University of Singapore, Singapore
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Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
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Rafal Kocielnik
University of Washington, USA

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Published: 23 April 2020

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Cited By

Cho A(2024) Smooth operator: sleuthing Homo oeconomicus on social media platforms through a close reading of design Information, Communication & Society10.1080/1369118X.2024.2352633(1-22)Online publication date: 29-May-2024
https://doi.org/10.1080/1369118X.2024.2352633
Olgado BPei L(2022)Stewarding the Documental Afterlives of Refugee Tech InitiativesProceedings of the ACM on Human-Computer Interaction10.1145/35555606:CSCW2(1-23)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555560
Pidoux J(2022)A comparative study of algorithmic–user classification practices in online dating: a human–machine learning processPorn Studies10.1080/23268743.2022.210435210:2(191-209)Online publication date: 19-Aug-2022
https://doi.org/10.1080/23268743.2022.2104352
Pidoux JKuntz PGatica-Perez D(2021)Declarative Variables in Online DatingProceedings of the ACM on Human-Computer Interaction10.1145/34491745:CSCW1(1-32)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449174
Pei LOlgado BCrooks RKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Market, Testbed, Backroom: The Redacted Internet of Facebook’s DiscoverProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445754(1-13)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445754

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