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A Web-Based Remote Assistance System with Gravity-Aware 3D Hand Gesture Visualization

Published: 10 November 2019 Publication History
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  • Abstract

    We present a remote assistance system that enables a remotely located expert to provide guidance using hand gestures to a customer who performs a physical task in a different location. The system is built on top of a web-based real-time media communication framework which allows the customer to use a commodity smartphone to send a live video feed to the expert, from which the expert can see the view of the customer's workspace and can show his/her hand gestures over the video in real-time. The expert's hand gesture is captured with a hand tracking device and visualized with a rigged 3D hand model on the live video feed. The system can be accessed via a web browser, and it does not require any app software to be installed on the customer's device. Our system supports various types of devices including smartphone, tablet, desktop PC, and smart glass. To improve the collaboration experience, the system provides a novel gravity-aware hand visualization technique.

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    References

    [1]
    Leila Alem, Franco Tecchia, and Weidong Huang. 2011. Remote tele-assistance system for maintenance operators in mines. (2011).
    [2]
    Judith Amores, Xavier Benavides, and Pattie Maes. 2015. Showme: A remote collaboration system that supports immersive gestural communication. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems. ACM, 1343--1348.
    [3]
    Weidong Huang and Leila Alem. 2013. HandsinAir: a wearable system for remote collaboration on physical tasks. In Proceedings of the 2013 conference on Computer supported cooperative work companion. ACM, 153--156.
    [4]
    Seungwon Kim, Gun Lee, Nobuchika Sakata, and Mark Billinghurst. 2014. Improving co-presence with augmented visual communication cues for sharing experience through video conference. In 2014 IEEE International Symposium on Mixed and Augmented Reality (ISMAR). IEEE, 83--92.
    [5]
    David S Kirk and Danaë Stanton Fraser. 2005. The effects of remote gesturing on distance instruction. In Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years! International Society of the Learning Sciences, 301--310.
    [6]
    Rajinder S Sodhi, Brett R Jones, David Forsyth, Brian P Bailey, and Giuliano Maciocci. 2013. BeThere: 3D mobile collaboration with spatial input. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 179--188.
    [7]
    Hongling Sun, Yue Liu, Zhenliang Zhang, Xiaoxu Liu, and Yongtian Wang. 2018. Employing Different Viewpoints for Remote Guidance in a Collaborative Augmented Environment. In ChineseCHI '18. ACM, 64--70.

    Cited By

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    • (2024)Wizualization: A “Hard Magic” Visualization System for Immersive and Ubiquitous AnalyticsIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2023.332658030:1(507-517)Online publication date: 1-Jan-2024
    • (2021)2D-3D Transformation of Pointing Objects Based on Skeletal Body Surface Models for Remote Collaboration2021 IEEE 10th Global Conference on Consumer Electronics (GCCE)10.1109/GCCE53005.2021.9621900(259-262)Online publication date: 12-Oct-2021
    • (2021)Improving AR-powered remote assistance: a new approach aimed to foster operator’s autonomy and optimize the use of skilled resourcesThe International Journal of Advanced Manufacturing Technology10.1007/s00170-021-06871-4114:9-10(3147-3164)Online publication date: 21-Apr-2021

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    Published In

    cover image ACM Conferences
    ISS '19: Proceedings of the 2019 ACM International Conference on Interactive Surfaces and Spaces
    November 2019
    450 pages
    ISBN:9781450368919
    DOI:10.1145/3343055
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 10 November 2019

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    Author Tags

    1. augmented reality
    2. hand gestures
    3. remote assistance
    4. web real-time communication

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    ISS '19
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    ISS '19: Interactive Surfaces and Spaces
    November 10 - 13, 2019
    Daejeon, Republic of Korea

    Acceptance Rates

    ISS '19 Paper Acceptance Rate 26 of 85 submissions, 31%;
    Overall Acceptance Rate 147 of 533 submissions, 28%

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    Cited By

    View all
    • (2024)Wizualization: A “Hard Magic” Visualization System for Immersive and Ubiquitous AnalyticsIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2023.332658030:1(507-517)Online publication date: 1-Jan-2024
    • (2021)2D-3D Transformation of Pointing Objects Based on Skeletal Body Surface Models for Remote Collaboration2021 IEEE 10th Global Conference on Consumer Electronics (GCCE)10.1109/GCCE53005.2021.9621900(259-262)Online publication date: 12-Oct-2021
    • (2021)Improving AR-powered remote assistance: a new approach aimed to foster operator’s autonomy and optimize the use of skilled resourcesThe International Journal of Advanced Manufacturing Technology10.1007/s00170-021-06871-4114:9-10(3147-3164)Online publication date: 21-Apr-2021

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