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Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs

Published: 27 September 2019 Publication History

Abstract

Nowadays, retailers in the trade industry are focused on meeting customers' needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

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Users of Pharmacies and Drugstores. 2015. Lima: National Institute of Statistics and Informatics.(https://www.inei.gob.pe/media/MenuRecursivo/publicaciones_digitales/Est/Lib1192/cap04.pdf)
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  • (2021)Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health EntitiesProceedings of the 6th Brazilian Technology Symposium (BTSym’20)10.1007/978-3-030-75680-2_42(378-384)Online publication date: 15-Jun-2021

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  1. Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs

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    cover image ACM Other conferences
    ICIBE '19: Proceedings of the 5th International Conference on Industrial and Business Engineering
    September 2019
    398 pages
    ISBN:9781450376532
    DOI:10.1145/3364335
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • The Hong Kong Polytechnic: The Hong Kong Polytechnic University

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 27 September 2019

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    Author Tags

    1. Lean Healthcare
    2. Pharmaceutical MSBs
    3. Purchase Policies
    4. Stock Availability
    5. Supply Management Models

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    • (2021)Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health EntitiesProceedings of the 6th Brazilian Technology Symposium (BTSym’20)10.1007/978-3-030-75680-2_42(378-384)Online publication date: 15-Jun-2021

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