short-paper

NotiModes: an investigation of notification delay modes and their effects on smartphone users

Authors:

Romina Poguntke,

Christina Schneegass,

Lucas Van der Vekens,

Stefan Schneegass,

Albrecht SchmidtAuthors Info & Claims

MuC '20: Proceedings of Mensch und Computer 2020

Pages 415 - 419

https://doi.org/10.1145/3404983.3410006

Published: 06 September 2020 Publication History

Abstract

Despite the extensive analysis of the consequences of interruptions caused by smartphone notifications, research on the effects on users has so far been sparse. Therefore, in this work we (1) explore concepts on preventing interruptions elicited by notification delay in a focus group; (2) implement a smartphone application manipulating the notification delay in three distinct ways varying in the degree of user-control; (3) evaluate all three concepts with 13 users in a four-week field trial. We thereby gather qualitative feedback in 52 semi-structured interviews, one per participant after each mode and an additional control week. The results show that through the intensive preoccupation with their notification management, users reflect critically about advantages and disadvantages of their continuous reachability. Based on the results from the focus group and field trial, we derive four design implications summarizing the users' experiences and suggestions on notification delay mechanisms.

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Cited By

Janzen IMcGrenere J(2022)Reflective Spring Cleaning: Using Personal Informatics to Support Infrequent Notification PersonalizationProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517493(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517493

Index Terms

NotiModes: an investigation of notification delay modes and their effects on smartphone users
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies
  2. Ubiquitous and mobile computing
    1. Ubiquitous and mobile devices
      1. Smartphones

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cover image ACM Other conferences

MuC '20: Proceedings of Mensch und Computer 2020

September 2020

523 pages

ISBN:9781450375405

DOI:10.1145/3404983

General Chairs:
Bernhard Preim
Universität Magdeburg
,
Andreas Nürnberger
Universität Magdeburg
,
Christian Hansen
Universität Magdeburg

Copyright © 2020 ACM.

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New York, NY, United States

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Published: 06 September 2020

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MuC'20

MuC'20: Mensch und Computer 2020

September 6 - 9, 2020

Magdeburg, Germany

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Cited By

Janzen IMcGrenere J(2022)Reflective Spring Cleaning: Using Personal Informatics to Support Infrequent Notification PersonalizationProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517493(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517493

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