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Online Learning During COVID-19: Students' Perception of Multimedia Quality

Published: 03 July 2020 Publication History

Abstract

The COVID-19 pandemic has forced educational institutes worldwide to resort to an "online only" mode of teaching delivery. As a consequence, throughout the globe there has been an increasing trend among the students to use different videoconferencing applications for the purpose of learning online. However, the multimedia quality provided by these different applications provides the key to their success i.e. whether or not the students will be willing to use those for learning online. Consequently, three popular applications (Zoom, Microsoft Teams, and Cisco Webex) are taken up in this work for the purpose of multimedia quality evaluation by using an objective based approach. Results from both the models are in close agreement with each other. Microsoft Teams provides the least experience, whereas those from the others vary depending upon the objective models used. The results obtained are further verified by conducting relevant hypotheses tests.

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  • (2024)Learner acceptance of video conferencing technologies and e-professionalismEducation and Information Technologies10.1007/s10639-024-12880-zOnline publication date: 11-Jul-2024
  • (2023)Conversational Subjective Tests Based on Video-telephony Platform2023 IEEE International Symposium on Broadband Multimedia Systems and Broadcasting (BMSB)10.1109/BMSB58369.2023.10211186(1-5)Online publication date: 14-Jun-2023
  • (2023)Switching to metaverse? Perspectives from push–pull–mooring modelJournal of Computers in Education10.1007/s40692-023-00301-yOnline publication date: 10-Nov-2023
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    cover image ACM Other conferences
    IAIT '20: Proceedings of the 11th International Conference on Advances in Information Technology
    July 2020
    370 pages
    ISBN:9781450377591
    DOI:10.1145/3406601
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Microsoft Corporation: Microsoft Corporation
    • NECTEC: National Electronics and Computer Technology Center
    • KMUTT: King Mongkut's University of Technology Thonburi

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    Association for Computing Machinery

    New York, NY, United States

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    Published: 03 July 2020

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    Author Tags

    1. Multimedia quality
    2. Objective models
    3. Online learning
    4. Quality of experience
    5. Videoconferencing

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    Cited By

    View all
    • (2024)Learner acceptance of video conferencing technologies and e-professionalismEducation and Information Technologies10.1007/s10639-024-12880-zOnline publication date: 11-Jul-2024
    • (2023)Conversational Subjective Tests Based on Video-telephony Platform2023 IEEE International Symposium on Broadband Multimedia Systems and Broadcasting (BMSB)10.1109/BMSB58369.2023.10211186(1-5)Online publication date: 14-Jun-2023
    • (2023)Switching to metaverse? Perspectives from push–pull–mooring modelJournal of Computers in Education10.1007/s40692-023-00301-yOnline publication date: 10-Nov-2023
    • (2023)Student Personality, Motivation and Sustainability of Technology Enhanced Learning: A SEM-Based ApproachAdvances in Computing and Data Sciences10.1007/978-3-031-37940-6_42(516-528)Online publication date: 23-Jul-2023
    • (2022)Supply Chain Sustainability during COVID-19: Last Mile Food Delivery in ChinaSustainability10.3390/su1403148414:3(1484)Online publication date: 27-Jan-2022
    • (2022)An Evaluation of Students Studying English Language and Literature about Transitioning to Online Classes during COVID-19 PandemicInternational Journal of Contemporary Educational Research10.33200/ijcer.8707328:3(81-91)Online publication date: 30-Oct-2022
    • (2022)Evaluasi Usability Aplikasi EDMODO dengan SUS dan Thematic AnalysisJ. Sistem Info. Bisnis10.21456/vol11iss2pp146-15111:2(146-151)Online publication date: 31-Jan-2022
    • (2022)Better Identifying and Addressing Diverse Issues in mHealth and Emerging Apps Using User ReviewsProceedings of the 26th International Conference on Evaluation and Assessment in Software Engineering10.1145/3530019.3535346(329-335)Online publication date: 13-Jun-2022
    • (2022)Depth-Wise Split Unit Coding Order for Video CompressionIEEE Transactions on Circuits and Systems for Video Technology10.1109/TCSVT.2022.316291832:9(6375-6384)Online publication date: Sep-2022
    • (2022)Covid-19 and Online Learning Challenges in Engineering Education: A Case Study of the American University of Sharjah2022 IEEE Global Engineering Education Conference (EDUCON)10.1109/EDUCON52537.2022.9766751(975-980)Online publication date: 28-Mar-2022
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