research-article

Training and Embedding Cybersecurity Guardians in Older Communities.

Authors:

James Nicholson,

Lynne Coventry,

Jill McGlassonAuthors Info & Claims

CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Article No.: 86, Pages 1 - 15

https://doi.org/10.1145/3411764.3445078

Published: 07 May 2021 Publication History

Abstract

Older adults can struggle to access relevant community expertise when faced with new situations. One such situation is the number of cyberattacks they may face when interacting online. This paper reports on an initiative which recruited, trained, and supported older adults to become community cybersecurity educators (CyberGuardians), tasked with promoting cybersecurity best practice within their communities to prevent older adults falling victim to opportunistic cyberattacks. This initiative utilised an embedded peer-to-peer information dissemination strategy, rather than expert-to-citizen, facilitating the inclusion of individuals who would ordinarily be unlikely to seek cybersecurity information and thus may be vulnerable to cyberattacks. We report on ways the CyberGuardians used informal methods to create more aware communities, served as role models for behaviour change and indirectly improved their personal wellbeing. We discuss considerations for supporting CyberGuardians, including implications for sustainability and for replicating this model in other digital contexts, e.g., recognising misinformation or improving mental health.

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Cited By

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Index Terms

Training and Embedding Cybersecurity Guardians in Older Communities.
1. Human-centered computing
2. Social and professional topics
  1. Professional topics

Index terms have been assigned to the content through auto-classification.

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cover image ACM Conferences

CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

May 2021

10862 pages

ISBN:9781450380966

DOI:10.1145/3411764

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Tohoku University, Japan
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The University of Tokyo, Japan
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Published: 07 May 2021

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Cited By

Nawi HOmar SBasaruddin S(2025)Securing the Silver Surfers: Cybersecurity Awareness Among Older Adults2025 19th International Conference on Ubiquitous Information Management and Communication (IMCOM)10.1109/IMCOM64595.2025.10857480(1-7)Online publication date: 3-Jan-2025
https://doi.org/10.1109/IMCOM64595.2025.10857480
Noah NThakur SBeck JDas S(2024)Aging Safely Online: Unpacking Privacy & Security of Online Dating for Older AdultsProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/1071181324126202268:1(230-235)Online publication date: 29-Aug-2024
https://doi.org/10.1177/10711813241262022
Chordia IBaltaxe-Admony LBoone ASheehan ADombrowski LLe Dantec CRingland KSmith A(2024)Social Justice in HCI: A Systematic Literature ReviewProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642704(1-33)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642704
Bellini RTseng EWarford NDaffalla AMatthews TConsolvo SWoelfer JGage Kelley PMazurek MCuomo DDell NRistenpart T(2024)SoK: Safer Digital-Safety Research Involving At-Risk Users2024 IEEE Symposium on Security and Privacy (SP)10.1109/SP54263.2024.00071(635-654)Online publication date: 19-May-2024
https://doi.org/10.1109/SP54263.2024.00071
Herbert FBecker SBuckmann AKowalewski MHielscher JAcar YDürmuth MZou YSasse M(2024)Digital Security — A Question of Perspective A Large-Scale Telephone Survey with Four At-Risk User Groups2024 IEEE Symposium on Security and Privacy (SP)10.1109/SP54263.2024.00027(697-716)Online publication date: 19-May-2024
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Baltuttis DTeubner TAdam M(2024)A typology of cybersecurity behavior among knowledge workersComputers and Security10.1016/j.cose.2024.103741140:COnline publication date: 1-May-2024
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Sharma ATrikha ANagar PAgarwal AIsrael A(2024)Cultivating Cyber Vigilance: Shaping Employee Behavior for Security SuccessCyber Warfare, Security and Space Computing10.1007/978-3-031-73494-6_25(325-336)Online publication date: 31-Oct-2024
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Kazamia SCulnane CGardham DPrior STreharne H(2024)Phish and Tips:Human Aspects of Information Security and Assurance10.1007/978-3-031-72559-3_14(200-214)Online publication date: 28-Nov-2024
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Geers ADing AGañán CParkin S(2023)Lessons in Prevention and Cure: A User Study of Recovery from Flubot Smartphone MalwareProceedings of the 2023 European Symposium on Usable Security10.1145/3617072.3617109(126-142)Online publication date: 16-Oct-2023
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Menges UHielscher JKocksch LKluge ASasse M(2023)Caring Not Scaring - An Evaluation of a Workshop to Train Apprentices as Security ChampionsProceedings of the 2023 European Symposium on Usable Security10.1145/3617072.3617099(237-252)Online publication date: 16-Oct-2023
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