research-article

Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User Feedback

Authors:

Marius Hoggenmüller,

Martin Tomitsch,

Luke Hespanhol,

Tram Thi Minh Tran,

Stewart Worrall,

Eduardo NebotAuthors Info & Claims

CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Article No.: 370, Pages 1 - 14

https://doi.org/10.1145/3411764.3445159

Published: 07 May 2021 Publication History

Abstract

The rise of autonomous systems in cities, such as automated vehicles (AVs), requires new approaches for prototyping and evaluating how people interact with those systems through context-based user interfaces, such as external human-machine interfaces (eHMIs). In this paper, we present a comparative study of three prototype representations (real-world VR, computer-generated VR, real-world video) of an eHMI in a mixed-methods study with 42 participants. Quantitative results show that while the real-world VR representation results in higher sense of presence, no significant differences in user experience and trust towards the AV itself were found. However, interview data shows that participants focused on different experiential and perceptual aspects in each of the prototype representations. These differences are linked to spatial awareness and perceived realism of the AV behaviour and its context, affecting in turn how participants assess trust and the eHMI. The paper offers guidelines for prototyping and evaluating context-based interfaces through simulations.

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Cited By

Tran TParker CYu XDey DMartens MBazilinskyy PTomitsch M(2024)Evaluating Autonomous Vehicle External Communication Using a Multi-Pedestrian VR SimulatorProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785068:3(1-26)Online publication date: 9-Sep-2024
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Yu XHoggenmüller MTomitsch M(2024)Encouraging Bystander Assistance for Urban Robots: Introducing Playful Robot Help-Seeking as a StrategyProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661505(2514-2529)Online publication date: 1-Jul-2024
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Tran TParker CHoggenmüller MWang YTomitsch M(2024)Exploring the Impact of Interconnected External Interfaces in Autonomous Vehicles on Pedestrian Safety and ExperienceProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642118(1-17)Online publication date: 11-May-2024
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Index Terms

Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User Feedback
1. Computing methodologies
  1. Computer graphics
    1. Graphics systems and interfaces
      1. Virtual reality
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
    2. Interaction paradigms
      1. Virtual reality
  2. Interaction design
    1. Interaction design process and methods

Index terms have been assigned to the content through auto-classification.

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cover image ACM Conferences

CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

May 2021

10862 pages

ISBN:9781450380966

DOI:10.1145/3411764

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Yoshifumi Kitamura
Tohoku University, Japan
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University of New South Wales, Australia
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University of California Santa Cruz, USA
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Takeo Igarashi
The University of Tokyo, Japan
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Pernille Bjørn
University of Copenhagen, Denmark
,
Steven Drucker
Microsoft Research, USA

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Cited By

Tran TParker CYu XDey DMartens MBazilinskyy PTomitsch M(2024)Evaluating Autonomous Vehicle External Communication Using a Multi-Pedestrian VR SimulatorProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785068:3(1-26)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678506
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