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An online tool for analyzing written student feedback

Published: 22 November 2020 Publication History

Abstract

Collecting student feedback is commonplace in universities. Feedback surveys usually have both open-ended questions and Likert-type questions, but the answers to open questions tend not to be analysed further than simply reading them. This paper presents a tool for analyzing written student feedback using topic modeling and emotion analysis. We demonstrate the utility of this tool using course survey responses from a software engineering (SE) programme.

References

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Sartaj Ahmad, Ashutosh Gupta, and Neeraj Kumar Gupta. 2019. Automated Evaluation of Students’ Feedbacks using Text Mining Methods. International Journal of Recent Technology and Engineering 8, 4 (Nov. 2019), 337–342. https://doi.org/10.35940/ijrte.D6846.118419
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F. de Paula Santos, C. P. Lechugo, and I. F. Silveira-Mackenzie. 2016. “Speak well” or “complain” about your teacher: A contribution of education data mining in the evaluation of teaching practices. In 2016 International Symposium on Computers in Education (SIIE). 1–4.
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Swapna Gottipati, Venky Shankararaman, and Jeff Rongsheng Lin. 2018. Text analytics approach to extract course improvement suggestions from students’ feedback. Research and Practice in Technology Enhanced Learning 13, 1 (Dec. 2018), 6. https://doi.org/10.1186/s41039-018-0073-0
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Niku Grönberg. 2020. Nikug/Palaute: Palaute. https://doi.org/10.5281/zenodo.3826075
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Donald W Jordan. 2011. Re-thinking Student Written Comments in Course Evaluations: Text Mining Unstructured Data for Program and Institutional Assessment. Dissertation. California State University, Stanislaus. http://scholarworks.csustan.edu/handle/011235813/46
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David Kember, Doris Y. P. Leung, and K. P. Kwan. 2002. Does the Use of Student Feedback Questionnaires Improve the Overall Quality of Teaching?Assessment & Evaluation in Higher Education 27, 5 (Sept. 2002), 411–425. https://doi.org/10.1080/0260293022000009294
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Anna Koufakou, Justin Gosselin, and Dahai Guo. 2016. Using data mining to extract knowledge from student evaluation comments in undergraduate courses. In 2016 International Joint Conference on Neural Networks (IJCNN). 3138–3142. https://doi.org/10.1109/IJCNN.2016.7727599 ISSN: 2161-4407.
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Cited By

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  • (2024)Application of Learning Analytics in Higher Education: Datasets, Methods and ToolsVysshee Obrazovanie v Rossii = Higher Education in Russia10.31992/0869-3617-2024-33-5-86-11133:5(86-111)Online publication date: 19-Jun-2024
  • (2021)An Analysis of Programming Course Evaluations Before and After the Introduction of an Autograder2021 19th International Conference on Information Technology Based Higher Education and Training (ITHET)10.1109/ITHET50392.2021.9759809(01-09)Online publication date: 4-Nov-2021

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cover image ACM Other conferences
Koli Calling '20: Proceedings of the 20th Koli Calling International Conference on Computing Education Research
November 2020
295 pages
ISBN:9781450389211
DOI:10.1145/3428029
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 November 2020

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Author Tags

  1. emotion analysis
  2. structural topic model
  3. student evaluation of teaching
  4. text mining

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Koli Calling '20

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Overall Acceptance Rate 80 of 182 submissions, 44%

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Cited By

View all
  • (2024)Application of Learning Analytics in Higher Education: Datasets, Methods and ToolsVysshee Obrazovanie v Rossii = Higher Education in Russia10.31992/0869-3617-2024-33-5-86-11133:5(86-111)Online publication date: 19-Jun-2024
  • (2021)An Analysis of Programming Course Evaluations Before and After the Introduction of an Autograder2021 19th International Conference on Information Technology Based Higher Education and Training (ITHET)10.1109/ITHET50392.2021.9759809(01-09)Online publication date: 4-Nov-2021

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