Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
research-article
Open access

Casual Leisure in Rich-Prospect: Advancing Visual Information Behavior for Digital Museum Collections

Published: 01 July 2021 Publication History

Abstract

As digital cultural collections become increasingly sophisticated in their scope and functionality, there is a need to build an in-depth understanding concerning the information behaviors of users in this new domain. Research has demonstrated that many digital museum visitors are engaged in casual leisure during exploration of a collection, suggesting that they do not have an inherent information goal but rather seek new experiences or learning opportunities based on personal curiosity and moments of discovery. Consequently, understanding how to translate casual leisure contexts into meaningful interaction design may play a critical role in designing engaging digital collections. Our study reports on the user experience of a largely unexplored user interface design framework called rich-prospect, which was originally developed to enhance browsing and discovery for complex visual collections. We performed a mixed-method, within-subjects study (N=30) that simulated a casual leisure approach to information browsing and retrieval across three different rich-prospect interfaces for digital cultural heritage. Our results show that rich-prospect scores well in the hedonic facets of its user experience, whereas pragmatic aspects have room for improvement. Additionally, through our qualitative analysis of participant feedback, we derived salient themes relating to the exploratory browsing experience. We conclude with a series of design implications to better connect interactive elements with casual leisure contexts for digital cultural collections.

References

[1]
Moneerah Almeshari, John Dowell, and Julianne Nyhan. 2019. Using personas to model museum visitors. In Adjunct Publication of the 27th Conference on User Modeling, Adaptation, and Personalization (UMAP’19 Adjunct). ACM, New York, NY, 401–405.
[2]
Angeliki Antoniou and George Lepouras. 2010. Modeling visitors’ profiles: A study to investigate adaptation aspects for museum learning technologies. Journal on Computing and Cultural Heritage 3, 2 (Sept. 2010), 1–19.
[3]
Jay Appleton. 1975. The Experience of Landscape. John Wiley & Sons, London, UK.
[4]
Narges Ashtari, Andrea Bunt, Joanna McGrenere, Michael Nebeling, and Parmit K. Chilana. 2020. Creating augmented and virtual reality applications: Current practices, challenges, and opportunities. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI’20). ACM, New York, NY, 1–13.
[5]
Ann Blandford, Dominic Furniss, and Stephann. Makri. 2016. Qualitative HCI Research. Morgan & Claypool.
[6]
Davide Ceneda, Theresia Gschwandtner, Thorsten May, Silvia Miksch, Hans-Jörg Schulz, Marc Streit, and Christian Tominski. 2017. Characterizing guidance in visual analytics. IEEE Transactions on Visualization and Computer Graphics 23, 1 (Jan. 2017), 111–120.
[7]
Google Arts & Culture. n.d. Experiments: Curator Table. Retrieved April 24, 2020 from https://artsexperiments.withgoogle.com/curatortable/
[8]
Brenda Dervin. 1998. Sense-making theory and practice: An overview of user interests in knowledge seeking and use. Journal of Knowledge Management 2, 2 (1998), 36–46.
[9]
Marian Dörk, Sheelagh Carpendale, and Carey Williamson. 2011. The information flaneur: A fresh look at information seeking. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, New York, NY, 1215–1224.
[10]
Sandra Erdelez. 1999. Information encountering: It’s more than just bumping into information. Bulletin of the American Society for Information Science and Technology 25, 3 (1999), 26–29.
[11]
John H. Falk. 2009. Identity and the Museum Visitor Experience. Left Coast Press, Walnut Creek, CA.
[12]
James J. Gibson. 1979. The Ecological Approach to Visual Perception. Houghton-Mifflin, Boston, MA.
[13]
Lisa M. Given, Stan Ruecker, Heather Simpson, Elizabeth (Bess) Sadler, and Andrea Ruskin. 2007. Inclusive interface design for seniors: Image-browsing for a health information context. Journal of the American Society for Information Science and Technology 58, 11 (Sept. 2007), 1610–1617.
[14]
Paula Goodale, Paul Clough, Nigel Ford, Mark Hall, Mark Stevenson, Samuel Fernando, Nikolaos Aletras, Kate Fernie, Phil Archer, and Andrea de Polo. 2012. User-centred design to support exploration and path creation in cultural heritage collections. In Proceedings of the 2nd European Workshop on Human-Computer Interaction and Information Retrieval (EuroHCIR’12).
[15]
Flavio Gortana, Franziska von Tenspolde, Daniela Guhlmann, and Marian Dörk. 2018. Off the grid: Visualizing a numismatic collection as dynamic piles and streams. Open Library of Humanities 4, 2 (Oct. 2018), 30.
[16]
Flavio Gortana, Franziska von Tenspolde, Daniela Guhlmann, and Marian Dörk. n.d. COINS: A Journey Through a Rich Cultural Collection. Retrieved April 24, 2020 from https://uclab.fh-potsdam.de/coins
[17]
Jenna Hartel, Andrew M. Cox, and Brian L. Griffin. 2016. Information activity in serious leisure. Information Research 21, 4 (Dec. 2016), 1–19. http://www.informationr.net/ir/21-4/paper728.html
[18]
Rex Hartson. 2003. Cognitive, physical, sensory, and functional affordances in interaction design. Behaviour & Information Technology 22, 5 (Sept. 2003), 315–338.
[19]
Marc Hassenzahl, Michael Burmester, and Franz Koller. 2003. AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. In Mensch & Computer 2003, Gerd Szwillus and Jürgen Ziegler (Eds.). Vol. 57. Vieweg+Teubner Verlag, Wiesbaden, 187–196.
[20]
Carol C. Kuhlthau. 1991. Inside the search process: Information seeking from the user’s perspective. Journal of the American Society for Information Science 42, 5 (1991), 361–371.
[21]
Dipak Kumar Kundu. 2017. Models of information seeking behaviour: A comparative study. International Journal of Library and Information Studies 7, 4 (2017), 1–13.
[22]
Carine Lallemand and Guillaume Gronier. 2018. Methodes de Design UX (2nd ed.). Eyrolles, Paris, France.
[23]
Carine Lallemand and Vincent Koenig. 2017. Lab testing beyond usability: Challenges and recommendations for assessing user experiences. Journal of Usability Studies 12, 3 (2017), 22.
[24]
Stephann Makri, Yi-Chun Chen, Dana McKay, George Buchanan, and Melissa Ocepek. 2019. Discovering the unfindable: The tension between findability and discoverability in a bookshop designed for serendipity. In Human-Computer Interaction—INTERACT 2019, David Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, and Panayiotis Zaphiris (Eds.). Vol. 11747. Springer International, Cham, Switzerland, 3–23.
[25]
Goki Miyakita, Shun Arima, Motoki Yasui, and Keiko Okawa. 2019. Exploring digital cultural heritage beyond MOOCs: Design, use, and efficiency of generous interfaces. In Proceedings of the 2019 IEEE Conference on Learning With MOOCS (LWMOOCS’19).42–46.
[26]
Christopher Morse, Vincent Koenig, Carine Lallemand, and Lars Wieneke. 2019. Art in rich-p: Evaluating next-generation user interfaces for cultural heritage. In Proceedings of the 23rd Annual MuseWeb Conference (MW’19). http://orbilu.uni.lu/handle/10993/39104
[27]
The British Museum and Google Cultural Institute. n.d. The Museum of the World. Retrieved April 24, 2021 from https://britishmuseum.withgoogle.com/
[28]
Donald A. Norman. 1999. Affordance, conventions, and design. Interactions 6, 3 (1999), 38–43.
[29]
Donald A. Norman. 2008. Signifiers, not affordancea. Interactions 15, 6 (2008), 18–19.
[30]
Stanley Ruecker. 2003. Affordances of Prospect for Academic Users of Interpretively-Tagged Text Collections. Ph.D. Dissertation. University of Alberta Edmonton.
[31]
Stan Ruecker, Milena Radzikowska, and Stéfan Sinclair. 2011. Visual Interface Design for Digital Cultural Heritage: A Guide to Rich-Prospect Browsing. Ashgate, Surrey, England. http://www.routledge.com/Visual-Interface-Design-for-Digital-Cultural-Heritage-A-Guide-to-Rich-Prospect/Ruecker-Radzikowska-Sinclair/p/book/9781409404224
[32]
Pamela Effrein Sandstrom. 1994. An optimal foraging approach to information seeking and use. Library Quarterly: Information, Community, Policy 64, 4 (1994), 414–449.
[33]
Ben Shneiderman. 1996. The eyes have it: A task by data type taxonomy for information visualizations. In Proceedings of the 1996 IEEE Symposium on Visual Languages. 336–343.
[34]
Mette Skov and Peter Ingwersen. 2014. Museum web search behavior of special interest visitors. Library & Information Science Research 36, 2 (2014), 91–98.
[35]
Robert Speakman, Mark Michael Hall, and David Walsh. 2018. User engagement with generous interfaces for digital cultural heritage. In Digital Libraries for Open Knowledge. Lecture Notes in Computer Science, Vol. 11057. Springer, 186–191.
[36]
Jocelyn Spence, Dimitrios Paris Darzentas, Yitong Huang, Harriet R. Cameron, Eleanor Beestin, and Steve Benford. 2020. VRtefacts: Performative substitutional reality with museum objects. In Proceedings of the 2020 ACM Designing Interactive Systems Conference (DIS’20). ACM, New York, NY, 627–640.
[37]
Robert A. Stebbins. 2001. New Directions in the Theory and Research of Serious Leisure. Edwin Mellen Press, Lewiston, NY.
[38]
Robert A. Stebbins. 2001. Serious leisure. Society 38, 4 (2001), 53–57.
[39]
Christina Stoiber, Florian Grassinger, Margit Pohl, Holger Stitz, Marc Streit, and Wolfgang Aigner. 2019. Visualization Onboarding: Learning How to Read and Use Visualizations. Open Science Framework.
[40]
Robert Villa, Paul Clough, Mark Hall, and Sophie Rutter. 2013. Search or browse? Casual information access to a cultural heritage collection. In Proceedings of the 3rd European Workshop on Human-Computer Interaction and Information Retrieval (EuroHCIR’13).
[41]
E. Véron and M. Levasseur. 1989. Ethnographie de l’exposition: l’espace, le corps et le sens. Centre Georges Pompidou, Bibliothèque publique d’information.
[42]
David Walsh and Mark M. Hall. 2015. Just looking around: Supporting casual users initial encounters with digital cultural heritage. In Proceedings of the ECIR Supporting Complex Search Task Workshop (ECIR’15). 3.
[43]
Mitchell Whitelaw. 2015. Generous interfaces for digital cultural collections. Digital Humanities Quarterly 9, 1 (May 2015). http://www.digitalhumanities.org/dhq/vol/9/1/000205/000205.html
[44]
Max L. Wilson and David Elsweiler. 2010. Casual-leisure searching: The exploratory search scenarios that break our current models. In Proceedings of the 4th International Workshop on Human-Computer Interaction and Information Retrieval (EuroHCIR’10). 28–31.
[45]
Thomas D. Wilson. 1981. On user studies and information needs. Journal of Documentation 37, 1 (1981), 3–15.
[46]
Thomas D. Wilson. 1997. Information behaviour: An interdisciplinary perspective. Information Processing & Management 33, 4 (1997), 551–572.
[47]
Thomas D. Wilson. 2000. Human information behavior. Human Information Behavior 3, 2 (2000), 49–55.
[48]
Florian Windhager, Paolo Federico, Gunther Schreder, Katrin Glinka, Marian Dork, Silvia Miksch, and Eva Mayr. 2018. Visualization of cultural heritage collection data: State of the art and future challenges. IEEE Transactions on Visualization and Computer Graphics 25, 5 (2018), 2311–2330.

Cited By

View all
  • (2023)How generous interface affect user experience and behavior: Evaluating the information display interface for museum cultural heritageComputer Animation and Virtual Worlds10.1002/cav.221235:1Online publication date: 28-Aug-2023
  • (2022)From #MuseumAtHome to #AtHomeAtTheMuseum: Digital Museums and Dialogical Engagement Beyond the COVID-19 PandemicJournal on Computing and Cultural Heritage 10.1145/348095515:2(1-29)Online publication date: 7-Apr-2022
  • (2022)Impressions that last: representing the meaningful museum experienceBehaviour & Information Technology10.1080/0144929X.2022.206137542:8(1127-1154)Online publication date: 26-Apr-2022
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image Journal on Computing and Cultural Heritage
Journal on Computing and Cultural Heritage   Volume 14, Issue 3
July 2021
315 pages
ISSN:1556-4673
EISSN:1556-4711
DOI:10.1145/3473560
Issue’s Table of Contents
This work is licensed under a Creative Commons Attribution-NoDerivatives International 4.0 License.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 July 2021
Accepted: 01 November 2020
Revised: 01 November 2020
Received: 01 August 2020
Published in JOCCH Volume 14, Issue 3

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Digital collections
  2. casual leisure
  3. graphical user interface
  4. rich-prospect browsing

Qualifiers

  • Research-article
  • Research
  • Refereed

Funding Sources

  • Leibniz Institute for Prevention Research and Epidemiology—BIPS
  • Luxembourg National Research Fund (FNR)
  • Leibniz ScienceCampus Bremen Digital Public Health (lsc-diph.de)
  • Federal State of Bremen
  • Leibniz Association (W4/2018)

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)394
  • Downloads (Last 6 weeks)44
Reflects downloads up to 01 Sep 2024

Other Metrics

Citations

Cited By

View all
  • (2023)How generous interface affect user experience and behavior: Evaluating the information display interface for museum cultural heritageComputer Animation and Virtual Worlds10.1002/cav.221235:1Online publication date: 28-Aug-2023
  • (2022)From #MuseumAtHome to #AtHomeAtTheMuseum: Digital Museums and Dialogical Engagement Beyond the COVID-19 PandemicJournal on Computing and Cultural Heritage 10.1145/348095515:2(1-29)Online publication date: 7-Apr-2022
  • (2022)Impressions that last: representing the meaningful museum experienceBehaviour & Information Technology10.1080/0144929X.2022.206137542:8(1127-1154)Online publication date: 26-Apr-2022
  • (2022)Exploration of Generous Interface Design Principles for Digital Cultural HeritageHCI International 2022 Posters10.1007/978-3-031-06391-6_30(227-233)Online publication date: 16-Jun-2022

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format.

HTML Format

Get Access

Login options

Full Access

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media