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Emotion Bubbles: Emotional Composition of Online Discourse Before and After the COVID-19 Outbreak

Published: 25 April 2022 Publication History

Abstract

The COVID-19 pandemic has been the single most important global agenda in the past two years. In addition to its health and economic impacts, it has affected people’s psychological states, including a rise in depression and domestic violence. We traced how the overall emotional states of individual Twitter users changed before and after the pandemic. Our data, including more than 9 million tweets posted by 9,493 users, suggest that the threat posed by the virus did not upset the emotional equilibrium of social media. In early 2020, COVID-related tweets skyrocketed in number and were filled with negative emotions; however, this emotional outburst was short-lived. We found that users who had expressed positive emotions in the pre-COVID period remained positive after the initial outbreak, while the opposite was true for those who regularly expressed negative emotions. Individuals achieved such emotional consistency by selectively focusing on emotion-reinforcing topics. The implications are discussed in light of an emotionally motivated confirmation bias, which we conceptualize as emotion bubbles that demonstrate the public’s resilience to a global health risk.

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        cover image ACM Conferences
        WWW '22: Proceedings of the ACM Web Conference 2022
        April 2022
        3764 pages
        ISBN:9781450390965
        DOI:10.1145/3485447
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        Published: 25 April 2022

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        Author Tags

        1. COVID-19
        2. Twitter
        3. emotion
        4. pandemic
        5. resilience
        6. topic modeling

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        April 25 - 29, 2022
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        Cited By

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        • (2023)User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment AnalysisJournal of Medical Internet Research10.2196/4092225(e40922)Online publication date: 27-Jan-2023
        • (2023)Analysis of COVID-19 Offensive Tweets and Their TargetsProceedings of the 29th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3580305.3599773(4473-4484)Online publication date: 6-Aug-2023
        • (2023)Social Media is not a Health Proxy: Differences Between Social Media and Electronic Health Record Reports of Post-COVID SymptomsProceedings of the ACM on Human-Computer Interaction10.1145/35796247:CSCW1(1-25)Online publication date: 16-Apr-2023
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