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How to Tame "Your" Algorithm: LGBTQ+ Users' Domestication of TikTok

Authors:

Bryan SemaanAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue GROUP

Article No.: 22, Pages 1 - 27

https://doi.org/10.1145/3492841

Published: 14 January 2022 Publication History

Abstract

As our social worlds increasingly shift online, many of the technologies people encounter are mediated by algorithms. Algorithms have become deeply embedded into people's online lives, often working to tailor and personalize their routine encounters with the world. How does one domesticate, or make one's own, an algorithmic system? One of the goals as people adopt new technologies is to weave them into their everyday routines, establishing a pattern of use in order to make that technology their own. In this paper we focus on people's experiences domesticating the short-form video sharing application, TikTok. Through an interview study with 16 LGBTQ+ TikTok users, we explore how people's routine experiences with TikTok's For You Page algorithm influence and inform their domestication process. We first highlight people's motivations for adopting TikTok and the challenges they encounter in this initial acquisition phase of domestication. After adopting the platform, we discuss the challenges people experience across the final three phases of domestication: objectification, incorporation, and conversion. We find that though they enjoy TikTok, our participants feel that they are never fully able to domesticate TikTok. As they are never able to fully control their digital selves, and thus integrate it into their routine lives, TikTok is in constant misalignment with their personal moral economy. We discuss the implications of domesticating algorithmic systems, examining the questions of whose values shape the moral economy created by and through people's uses of algorithmic systems, and the impact of nostalgia on the domestication process.

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Index Terms

How to Tame "Your" Algorithm: LGBTQ+ Users' Domestication of TikTok
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 6, Issue GROUP

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January 2022

992 pages

EISSN:2573-0142

DOI:10.1145/3511803

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Jeff Nichols
Apple Inc., United States

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Published: 14 January 2022

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Taylor JBruckman A(2024)Mitigating Epistemic Injustice: The Online Construction of a Bisexual CultureACM Transactions on Computer-Human Interaction10.1145/364861431:4(1-34)Online publication date: 19-Sep-2024
https://dl.acm.org/doi/10.1145/3648614
Delmonaco DMayworm SThach HGuberman JAugusta AHaimson O(2024)"What are you doing, TikTok?" : How Marginalized Social Media Users Perceive, Theorize, and "Prove" ShadowbanningProceedings of the ACM on Human-Computer Interaction10.1145/36374318:CSCW1(1-39)Online publication date: 26-Apr-2024
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McDonnell EEagle TSinlapanuntakul PMoon SRingland KFroehlich JFindlater L(2024)“Caption It in an Accessible Way That Is Also Enjoyable”: Characterizing User-Driven Captioning Practices on TikTokProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642177(1-16)Online publication date: 11-May-2024
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