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A Study on Emotional Analysis Focusing on Onomatopoeia Used on SNS for the COVID-19

Published: 11 April 2022 Publication History
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    COVID-19 has dramatically changed the social situation in Japan. Along with the change in the real society, COVID-19 also changes the usage of social media. This study reports on findings from an analysis of onomatopoeia appears in posts on social media regarding COVID-19 to see how it has affected people's emotion. We analyzed the frequency of appearance of onomatopoeias expressing specific emotions according to the time variation, the relation between major events such as the declaration of state of emergency, and changes of co-occurrence words for the onomatopoeias. As a result of analysis, we found that the frequencies and degree of variation of onomatopoeias that belong to the same emotion group are complexly associated. The analysis results on co-occurrence words and frequency shift by events suggest that the cause of the change in emotion was different even for the onomatopoeia expressing the same emotion. The long-term emotional changes marked the peak in June 2020 during the second COVID-19 outbreak in Japan, rather than the first outbreak occurred in April 2020. At this time, as the number of infected people increased, the frequency of the use of the onomatopoeias also tended to increase. From the first case of COVID-19 in Japan (Jan 2019) to the second outbreak (Jun 2020), “anger “and “fear” were dominant emotions then they change to “peace of mind” during the second peak to the third outbreak (Nov 2020), and finally become “disgust”.

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    cover image ACM Conferences
    WI-IAT '21: IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology
    December 2021
    541 pages
    ISBN:9781450391870
    DOI:10.1145/3498851
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    Published: 11 April 2022

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    December 14 - 17, 2021
    VIC, Melbourne, Australia

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