extended-abstract

CUI@CHI: Inclusive Design of CUIs Across Modalities and Mobilities

Authors:

Heloisa Candello,

Benjamin R. Cowan,

Cosmin Munteanu,

Martin Porcheron,

Sarah Theres Völkel,

Robin N. Brewer,

Ana Paula Chaves,

Amanda LazarAuthors Info & Claims

CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

Article No.: 341, Pages 1 - 5

https://doi.org/10.1145/3544549.3573820

Published: 19 April 2023 Publication History

Abstract

Conversational user interfaces (CUIs) are often advertised to be accessible and easy-to-use, yet it is still not known how to make them fully inclusive and acceptable for all of their potential users, especially for those who may stand to benefit the most from CUIs. This workshop is the latest installment of a workshop series on conversational user interfaces [15, 20] and will bring together scholars, practitioners, and researchers to discuss the state of CUI design for marginalized and vulnerable populations, how inclusive design is considered (or neglected) in current CUI design practice, and how to move forward when it comes to designing CUIs for inclusion and diversity. Our aim is to spark vigorous and interesting discussions from multiple perspectives on issues related to inclusive design, marginalization, and the benefits and harms of CUIs. We aim for this workshop to serve as a platform on which to build a community and determine future directions to tackle important topics of inclusivity and equity in CUI design.

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Cited By

Laban GLaban TGunes H(2024)LEXI: Large Language Models Experimentation InterfaceProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3688296(250-259)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3688296
Edwards Jde Araujo ADesai Sde Wit JCandello HRough DClark LRoberts ACowan B(2024)EduCUI: The First International Workshop for Conversational User Interfaces in EducationProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3669997(1-4)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3669997
Mildner TCooney OMeck ABartl MSavino GDoyle PGaraialde DClark LSloan JWenig NMalaka RNiess J(2024)Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent UsersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642542(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642542
Show More Cited By

Index Terms

CUI@CHI: Inclusive Design of CUIs Across Modalities and Mobilities
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
    2. Interaction paradigms
      1. Natural language interfaces

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Information & Contributors

Information

Published In

cover image ACM Conferences

CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

April 2023

3914 pages

ISBN:9781450394222

DOI:10.1145/3544549

Editors:
Albrecht Schmidt
LMU Munich, Germany
,
Kaisa Väänänen
Tampere University, Finland
,
Tesh Goyal
Google Research, USA
,
Per Ola Kristensson
University of Cambridge, UK
,
Anicia Peters
University of Namibia, Namibia

Copyright © 2023 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2023

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Extended-abstract
Research
Refereed limited

Funding Sources

Alzheimer Nederland
Science Foundation Ireland ADAPT Research Centre

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CHI '23

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SIGCHI

CHI '23: CHI Conference on Human Factors in Computing Systems

April 23 - 28, 2023

Hamburg, Germany

Acceptance Rates

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Citations

Cited By

Laban GLaban TGunes H(2024)LEXI: Large Language Models Experimentation InterfaceProceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3688296(250-259)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3688296
Edwards Jde Araujo ADesai Sde Wit JCandello HRough DClark LRoberts ACowan B(2024)EduCUI: The First International Workshop for Conversational User Interfaces in EducationProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3669997(1-4)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3669997
Mildner TCooney OMeck ABartl MSavino GDoyle PGaraialde DClark LSloan JWenig NMalaka RNiess J(2024)Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent UsersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642542(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642542
Seymour WZhan XCote MSuch J(2023)Who are CUIs Really For? Representation and Accessibility in the Conversational User Interface LiteratureProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3603760(1-5)Online publication date: 19-Jul-2023
https://dl.acm.org/doi/10.1145/3571884.3603760
Wester JLee Mvan Berkel N(2023)Moral Transparency as a Mitigator of Moral Bias in Conversational User InterfacesProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3603752(1-6)Online publication date: 19-Jul-2023
https://dl.acm.org/doi/10.1145/3571884.3603752
Cuadra ABethune JKrell RLempel AHänsel KShahrokni AEstrin DDell N(2023)Designing Voice-First Ambient Interfaces to Support Aging in PlaceProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596104(2189-2205)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596104

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