Let's Negotiate with Automation: How can Humans and HMIs Negotiate Disagreement on Automated Vehicles?
Authors: 
Soyeon Kim, Elmer Van Grondelle, Ilse Van Zeumeren, Alexander G. Mirnig, Kristina StojmenovaAuthors Info & Claims
Soyeon Kim, Elmer Van Grondelle, Ilse Van Zeumeren, Alexander G. Mirnig, Kristina StojmenovaAuthors Info & ClaimsPages 179 - 181
Abstract
In automated vehicles, the driver and the vehicle make a decision on the driving. However, there is no guarantee that drivers always agree or follow the system's decision. Drivers can reject the system's proposal or regain control, and it reduces the usefulness of automated vehicles. When a decision conflict happens, the vehicle can negotiate with the driver. Human-human communication depends on the individual's attitude and situation. Similarly, the negotiation style needs to differ depending on the context of conflict and the cause of disagreement. In this workshop, we address the negotiation approach to designing HMI and discuss considerations for applying the human-human negotiation style to human-automated vehicle interaction design. HMI design using a negotiation approach can address the decision conflict between humans and automation and expect enhancing trust and acceptance.
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September 2022
225 pages
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Published: 17 September 2022
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- Refereed limited
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- European Union's Horizon 2020
- European Union?s Horizon 2020
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AutomotiveUI '22
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AutomotiveUI '22: 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
September 17 - 20, 2022
Seoul, Republic of Korea
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