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Spill the Tea: When Robot Conversation Agents Support Well-being for Older Adults

Published: 13 March 2023 Publication History

Abstract

Robots could support older adults' well-being by engaging them in meaningful conversations, specifically to reflect on, support, and improve different aspects of their well-being. We implemented a system on a QT social robot to conduct short autonomous conversations with older adults, to help understand what brings them feelings of joy and meaning in life. We evaluated the system with written surveys and observations of 12 participants including older adults, caregivers, and dementia care staff. From this, we saw the need to improve user experience through personalized interaction that better support older adults as they talk about well-being. Improving the interactions will involve improving the conversation flow, detecting emotions and nonverbal cues, and natural language processing to extract topics around well-being.

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Cited By

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  • (2024)Is Now a Good Time? Opportune Moments for Interacting with an Ikigai Support RobotCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640666(549-553)Online publication date: 11-Mar-2024
  • (2024)If [YourName] Can Code, So Can You! End-User Robot Programming For Non-ExpertsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640644(1033-1037)Online publication date: 11-Mar-2024
  • (2024)"Give it Time:" Longitudinal Panels Scaffold Older Adults' Learning and Robot Co-DesignProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634979(283-292)Online publication date: 11-Mar-2024
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cover image ACM Conferences
HRI '23: Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction
March 2023
612 pages
ISBN:9781450399708
DOI:10.1145/3568294
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 13 March 2023

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Author Tags

  1. conversational systems
  2. human-centered interaction design
  3. natural language processing
  4. robotics

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Overall Acceptance Rate 268 of 1,124 submissions, 24%

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Cited By

View all
  • (2024)Is Now a Good Time? Opportune Moments for Interacting with an Ikigai Support RobotCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640666(549-553)Online publication date: 11-Mar-2024
  • (2024)If [YourName] Can Code, So Can You! End-User Robot Programming For Non-ExpertsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640644(1033-1037)Online publication date: 11-Mar-2024
  • (2024)"Give it Time:" Longitudinal Panels Scaffold Older Adults' Learning and Robot Co-DesignProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634979(283-292)Online publication date: 11-Mar-2024
  • (2024)Understanding Large-Language Model (LLM)-powered Human-Robot InteractionProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634966(371-380)Online publication date: 11-Mar-2024
  • (2024)A survey on integration of large language models with intelligent robotsIntelligent Service Robotics10.1007/s11370-024-00550-517:5(1091-1107)Online publication date: 13-Aug-2024
  • (2023)Co-designing Social Robots with People Living with Dementia: Fostering Identity, Connectedness, Security, and AutonomyProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595987(2672-2688)Online publication date: 10-Jul-2023
  • (2023)Finding its Voice: The Influence of Robot Voice on Fit, Social Attributes, and Willingness to Use Among Older Adults in the U.S. and Japan2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)10.1109/RO-MAN57019.2023.10309390(2072-2079)Online publication date: 28-Aug-2023

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