survey

Survey of Hallucination in Natural Language Generation

Authors:

Andrea Madotto,

Pascale FungAuthors Info & Claims

ACM Computing Surveys, Volume 55, Issue 12

Article No.: 248, Pages 1 - 38

https://doi.org/10.1145/3571730

Published: 03 March 2023 Publication History

Abstract

Natural Language Generation (NLG) has improved exponentially in recent years thanks to the development of sequence-to-sequence deep learning technologies such as Transformer-based language models. This advancement has led to more fluent and coherent NLG, leading to improved development in downstream tasks such as abstractive summarization, dialogue generation, and data-to-text generation. However, it is also apparent that deep learning based generation is prone to hallucinate unintended text, which degrades the system performance and fails to meet user expectations in many real-world scenarios. To address this issue, many studies have been presented in measuring and mitigating hallucinated texts, but these have never been reviewed in a comprehensive manner before.

In this survey, we thus provide a broad overview of the research progress and challenges in the hallucination problem in NLG. The survey is organized into two parts: (1) a general overview of metrics, mitigation methods, and future directions, and (2) an overview of task-specific research progress on hallucinations in the following downstream tasks, namely abstractive summarization, dialogue generation, generative question answering, data-to-text generation, and machine translation. This survey serves to facilitate collaborative efforts among researchers in tackling the challenge of hallucinated texts in NLG.

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Index Terms

Survey of Hallucination in Natural Language Generation
1. Computing methodologies
  1. Artificial intelligence
    1. Natural language processing
      1. Natural language generation
  2. Machine learning
    1. Machine learning approaches
      1. Neural networks

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cover image ACM Computing Surveys

ACM Computing Surveys Volume 55, Issue 12

December 2023

825 pages

ISSN:0360-0300

EISSN:1557-7341

DOI:10.1145/3582891

Editor:
Albert Zomaya
University of Sydney, Australia

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Publication History

Published: 03 March 2023

Online AM: 17 November 2022

Accepted: 08 November 2022

Revised: 17 October 2022

Received: 11 March 2022

Published in CSUR Volume 55, Issue 12

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