Voice Messages Reimagined: Exploring the Design Space of Current Voice Messaging Interfaces
Authors: 
Philip Weber, Lea Katharina Michel, Lena Koschorreck, and 
Thomas LudwigAuthors Info & Claims
Philip Weber, Lea Katharina Michel, Lena Koschorreck, and Thomas LudwigAuthors Info & ClaimsSeptember 2023
Pages 336 - 340
Abstract
The acceptance and use of voice messaging for interpersonal communication has grown significantly in recent years. The aim of this paper is to empirically investigate this kind of voice messaging and to explore the design space for richer voice-based interaction experiences. We therefore conducted a focus group to identify the current advantages and disadvantages of six instant messenger platforms. Based on the identified requirements we derived a click prototype, which was then evaluated. Our study identified four design dimensions for improving voice messaging interfaces, such as improving the efficiency of information retrieval, increasing control over the recording process, optimizing design for privacy and intimacy, and improving usability, accessibility, and personalization.
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- Voice Messages Reimagined: Exploring the Design Space of Current Voice Messaging Interfaces
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Published In
September 2023
593 pages
ISBN:9798400707711
DOI:10.1145/3603555
Copyright © 2023 ACM.
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Association for Computing Machinery
New York, NY, United States
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Published: 03 September 2023
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